Charley’s Lakewood has great sandwiches, excellent wings, and the best fries! The staff is awesome and so helpful!
Angel White
Delicious sandwich
Delicious lemonade
Delicious fresh French fries!
Jesse Peterson
I wasn't even getting food here. I was just watching the guest interaction and I would not want to eat here. The employees were very careless. All on there phones on the line, instead of fixing an order they messed up.
Atmosphere: 1
Food: 3
Service: 1
Nyl Eikram
Food was fine. Customer service was lacking.
Atmosphere: 2
Food: 4
Service: 1
Mellinda Navejas
Fix your sign if your employees can’t honor what’s right in everyone’s face then cover it or fix your menu. I asked everyone in the line behind me and we all agreed it’s misleading everyone started checking their receipts. The menu causes confusion and then your employees don’t know how to handle questions and can’t deal with customers appropriately! First I paid $9.5 something for 6 traditional wings, and 60¢ each ranch I paid for they gave me 6 boneless which cost 6$ and I got zero ranch. I returned because the price difference is crazy and I wanted what I paid for. I see the menu states with fries also but of course they pretended they couldn’t read and had an attitude about making the wings they got wrong from not being able to read correctly. I simply wanted to get a refund on the wings after they had a attitude about making what I asked for and they lied and said I’d have to return everything I got meaning they wanted me to take my kids half eaten fries back to them just to refund my money on the wings they haven’t even given me. Once I repeated to her what she said and how ridiculous she sounds, she magically started to do the process of the refund but again said she couldn’t if I paid with Apple Pay. I gave up arguing with someone who was incoherent. Fix the sign and cover with tape for all I care! The staff and managers were ALL immature and need training after everything they continued making faces to my mother in law while we were in the court moving on with our day.
Atmosphere: 1
Food: 1
Service: 1
Mat Thomas (Mat)
Food was ok but service was terrible. Order taker was visibly irritated we interrupted her phone time. Cook was annoyed we asked for the meat to be cooked a little longer. Won't be back.
Atmosphere: 1
Food: 3
Service: 1
Lamar Irwin
I really wanted a Philly cheese steak. This place replaced the McDonald's that was there pre-pandemic. The sandwich was dry. Bread contributed to dryness. I expected cheesey, juicy. Way too little peppers and mushrooms. Next time I'm at Walmart I might try a different sandwich.
Atmosphere: 4
Food: 3
Service: 5
Broncoboy2020
When I need a fix of fries with bacon bits, ranch and super oily nacho cheese on some not so cooked potatoes, this is the spot. Sad to say this is the better place to eat at in the food court.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Gourmet Fries
Dee Prest
delicious, they have cheez whiz available (which makes a huge difference for me) and the order was completed quickly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
Tanya Salce
First time at this location, mind you; we love eating here. First of all, it seemed like only teenagers worked here super rudely. I ordered cheese fries, which were just horrible, nothing like the picture they advertised. I go back and let them know. The worker says well, how does the picture look ?♀️ come on now, you work here. Everyone should have some training. Overall just simply rude workers they have working here. I will never go back.
Excellent sandwich and the entire menu is super great....the potatoes are very good
The American Luchador
Great service and awesome cheesesteak, ultimate fries were great as well. I give it 5 out of 5 Luchadors
Julia Bilderback
4/29/23-Just your average Charley's and that's why I gave the 3 stars, since that is an average score. I was sad that they had stopped serving their blueberry lemonade. They now have strawberry, peach, and tangerine. The new flavors are super week compared to the flavor that the blueberry one used to have.
Atmosphere: 3
Food: 2
Service: 4
Jared Heese
This is the only sandwich shop I have ever been to that does not have mustard. If I am told, "Sorry, sir, we only have one variety of mustard." This would be acceptable. But to simply not have mustard available at a place that says PHILLY STEAKS is intolerable. I can never go back. I'm too offended.
Charley’s Lakewood has great sandwiches, excellent wings, and the best fries! The staff is awesome and so helpful!
Delicious sandwich Delicious lemonade Delicious fresh French fries!
I wasn't even getting food here. I was just watching the guest interaction and I would not want to eat here. The employees were very careless. All on there phones on the line, instead of fixing an order they messed up.
Atmosphere: 1
Food: 3
Service: 1
Food was fine. Customer service was lacking.
Atmosphere: 2
Food: 4
Service: 1
Fix your sign if your employees can’t honor what’s right in everyone’s face then cover it or fix your menu. I asked everyone in the line behind me and we all agreed it’s misleading everyone started checking their receipts. The menu causes confusion and then your employees don’t know how to handle questions and can’t deal with customers appropriately! First I paid $9.5 something for 6 traditional wings, and 60¢ each ranch I paid for they gave me 6 boneless which cost 6$ and I got zero ranch. I returned because the price difference is crazy and I wanted what I paid for. I see the menu states with fries also but of course they pretended they couldn’t read and had an attitude about making the wings they got wrong from not being able to read correctly. I simply wanted to get a refund on the wings after they had a attitude about making what I asked for and they lied and said I’d have to return everything I got meaning they wanted me to take my kids half eaten fries back to them just to refund my money on the wings they haven’t even given me. Once I repeated to her what she said and how ridiculous she sounds, she magically started to do the process of the refund but again said she couldn’t if I paid with Apple Pay. I gave up arguing with someone who was incoherent. Fix the sign and cover with tape for all I care! The staff and managers were ALL immature and need training after everything they continued making faces to my mother in law while we were in the court moving on with our day.
Atmosphere: 1
Food: 1
Service: 1
Food was ok but service was terrible. Order taker was visibly irritated we interrupted her phone time. Cook was annoyed we asked for the meat to be cooked a little longer. Won't be back.
Atmosphere: 1
Food: 3
Service: 1
I really wanted a Philly cheese steak. This place replaced the McDonald's that was there pre-pandemic. The sandwich was dry. Bread contributed to dryness. I expected cheesey, juicy. Way too little peppers and mushrooms. Next time I'm at Walmart I might try a different sandwich.
Atmosphere: 4
Food: 3
Service: 5
When I need a fix of fries with bacon bits, ranch and super oily nacho cheese on some not so cooked potatoes, this is the spot. Sad to say this is the better place to eat at in the food court.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Gourmet Fries
delicious, they have cheez whiz available (which makes a huge difference for me) and the order was completed quickly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
First time at this location, mind you; we love eating here. First of all, it seemed like only teenagers worked here super rudely. I ordered cheese fries, which were just horrible, nothing like the picture they advertised. I go back and let them know. The worker says well, how does the picture look ?♀️ come on now, you work here. Everyone should have some training. Overall just simply rude workers they have working here. I will never go back.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The best phillys in town
Atmosphere: 5
Food: 5
Service: 5
Excellent sandwich and the entire menu is super great....the potatoes are very good
Great service and awesome cheesesteak, ultimate fries were great as well. I give it 5 out of 5 Luchadors
4/29/23-Just your average Charley's and that's why I gave the 3 stars, since that is an average score. I was sad that they had stopped serving their blueberry lemonade. They now have strawberry, peach, and tangerine. The new flavors are super week compared to the flavor that the blueberry one used to have.
Atmosphere: 3
Food: 2
Service: 4
This is the only sandwich shop I have ever been to that does not have mustard. If I am told, "Sorry, sir, we only have one variety of mustard." This would be acceptable. But to simply not have mustard available at a place that says PHILLY STEAKS is intolerable. I can never go back. I'm too offended.
Atmosphere: 3
Food: 1
Service: 1
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