Much better service now compared to just a couple of months ago.
Atmosphere: 5
Food: 5
Service: 5
Samantha Tixier Perez
I went threw drive there the guy that helped me was super nice ! He was fast and efficient and even got me some ice for my water bottle ! Thanks so much for that! I got a classic farm house and it was delicious and who ever made my coffee did a great job it was beautiful and delicious.
Food: 5
Service: 5
largepizza
This Einstein’s is a continuous let down. I figured I could get a decent, quick and healthy-ish meal when I pulled up and the lot was mostly empty and nobody was in line at the drive through. I got a friendly greeting asking me to wait a moment and so I waited… for almost 10 minutes to NOTHING but silence and so I drove next door to in-n-out for a unhealthy meal but a way better customer experience. Super disappointing considering how visibly slow it was. Last time they also botched my Nova Lox so idk why I even tried this spot again. Used to LOVE Einstein’s too, so I’m just bummed at how much they’ve tanked in quality.
Atmosphere: 1
Food: 1
Service: 1
pamela perez
went in today and got 3 bagels and an iced coffee everything was made really good! definitely will return
Teresa Steele
Great service!
Atmosphere: 5
Food: 5
Service: 5
Diana Marquez
We went in around 11 place doesn't close till 2pm the hazelnut coffee ran out and the half and half was still in the carton left out on the counter there was no Splenda out had to ask for some but they never came out to fill the sugar or the coffee really never had a bad experience at any Einstein Bagel so I was a little disappointed.
Atmosphere: 4
Food: 3
Service: 1
Jacob Damico
Really nice employees, great food, I really enjoyed my experience here.
Atmosphere: 5
Food: 5
Service: 5
Rodrigo Mejia
I love the food and the service is always great 👍 thank you !
Atmosphere: 5
Food: 5
Service: 5
Ian Melchor
Deleted a bad review for here previously because I thought i was being too harsh. I wasn't, this staff does not care about preparing orders correctly.
EDIT AFTER OWNER RESPONSE: I pay 40 dollars for two bagel sandwiches and black coffee, get the wrong thing, and am now asked to do homework for a gift card. No thanks.
j p
went through the drive-through, the guy was not friendly and as I was ordering, just kept saying what else what else, never greeted me never said thank you.. I know it might seem petty, but sometimes that makes a huge difference and then they have the nerve to have a tip jar as well as asking for a tip on their credit card reader like dude you're literally talking through a microphone, that's not hard, you're not serving me, you're not making the food , and not friendly.. you get paid hourly that's enough.. then have the nerve to ask for a tip, which is funny.. like I'm not tipping bad customer service.. and reading the reviews I'm surprised nothing has changed as yet saying people are contacted about their experience but yet all this time later the experience that people are having hasn't changed for the better.. says a lot maybe retraining is needed and or replacing the staff that currently worked there if at all possible so you have a fresh start and maybe some friendly faces.
skimpy on the cream cheese, no whipped cream on my caramel macchiato, and asked for a tip in the drive-through; give me a break!
Cameron Kelly
I visit this location about once a month and it is always shocking how rude and unfriendly the staff is. It doesn’t change if you are ordering in store or through the drive thru, the staff is miserable to deal with. Gives off the impression that they hate their jobs and really hate the fact that you, the customer, are choosing to dine at their restaurant. Word of advice, if you’re that miserable you can’t even fake any sort of customer service, find something else to do with your life. This attitude issue is not just a single employee problem, sadly it seems to be widespread. The icing on the cake is when they ask for a tip after they have treated you with disrespect and attitude.
Service: 1
Play Casket YT
You'd think the hipster-est place for hipster breakfast would live up to its hipster-y hype.
It doesn't, the place was not only a deadzone for a good meal, but the place is filled with dejected soccer moms with no real tenacity to cook for their kid. In front and behind the counter.
And once I finally got my grub, it was lukewarm. Like they just happen to find my order in a microwave in the back and hand it to me. I can see why the neaby burger joint is always packed.
Much better service now compared to just a couple of months ago.
Atmosphere: 5
Food: 5
Service: 5
I went threw drive there the guy that helped me was super nice ! He was fast and efficient and even got me some ice for my water bottle ! Thanks so much for that! I got a classic farm house and it was delicious and who ever made my coffee did a great job it was beautiful and delicious.
Food: 5
Service: 5
This Einstein’s is a continuous let down. I figured I could get a decent, quick and healthy-ish meal when I pulled up and the lot was mostly empty and nobody was in line at the drive through. I got a friendly greeting asking me to wait a moment and so I waited… for almost 10 minutes to NOTHING but silence and so I drove next door to in-n-out for a unhealthy meal but a way better customer experience. Super disappointing considering how visibly slow it was. Last time they also botched my Nova Lox so idk why I even tried this spot again. Used to LOVE Einstein’s too, so I’m just bummed at how much they’ve tanked in quality.
Atmosphere: 1
Food: 1
Service: 1
went in today and got 3 bagels and an iced coffee everything was made really good! definitely will return
Great service!
Atmosphere: 5
Food: 5
Service: 5
We went in around 11 place doesn't close till 2pm the hazelnut coffee ran out and the half and half was still in the carton left out on the counter there was no Splenda out had to ask for some but they never came out to fill the sugar or the coffee really never had a bad experience at any Einstein Bagel so I was a little disappointed.
Atmosphere: 4
Food: 3
Service: 1
Really nice employees, great food, I really enjoyed my experience here.
Atmosphere: 5
Food: 5
Service: 5
I love the food and the service is always great 👍 thank you !
Atmosphere: 5
Food: 5
Service: 5
Deleted a bad review for here previously because I thought i was being too harsh. I wasn't, this staff does not care about preparing orders correctly.
EDIT AFTER OWNER RESPONSE: I pay 40 dollars for two bagel sandwiches and black coffee, get the wrong thing, and am now asked to do homework for a gift card. No thanks.
went through the drive-through, the guy was not friendly and as I was ordering, just kept saying what else what else, never greeted me never said thank you.. I know it might seem petty, but sometimes that makes a huge difference and then they have the nerve to have a tip jar as well as asking for a tip on their credit card reader like dude you're literally talking through a microphone, that's not hard, you're not serving me, you're not making the food , and not friendly.. you get paid hourly that's enough.. then have the nerve to ask for a tip, which is funny.. like I'm not tipping bad customer service.. and reading the reviews I'm surprised nothing has changed as yet saying people are contacted about their experience but yet all this time later the experience that people are having hasn't changed for the better.. says a lot maybe retraining is needed and or replacing the staff that currently worked there if at all possible so you have a fresh start and maybe some friendly faces.
Restaurantji Recommends
Great Food! Good Coffee!
skimpy on the cream cheese, no whipped cream on my caramel macchiato, and asked for a tip in the drive-through; give me a break!
I visit this location about once a month and it is always shocking how rude and unfriendly the staff is. It doesn’t change if you are ordering in store or through the drive thru, the staff is miserable to deal with. Gives off the impression that they hate their jobs and really hate the fact that you, the customer, are choosing to dine at their restaurant. Word of advice, if you’re that miserable you can’t even fake any sort of customer service, find something else to do with your life. This attitude issue is not just a single employee problem, sadly it seems to be widespread. The icing on the cake is when they ask for a tip after they have treated you with disrespect and attitude.
Service: 1
You'd think the hipster-est place for hipster breakfast would live up to its hipster-y hype.
It doesn't, the place was not only a deadzone for a good meal, but the place is filled with dejected soccer moms with no real tenacity to cook for their kid. In front and behind the counter.
And once I finally got my grub, it was lukewarm. Like they just happen to find my order in a microwave in the back and hand it to me. I can see why the neaby burger joint is always packed.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Breakfast Sandwich
Avoid this place at all cost.
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