Lady sounded agitated.. no shakes. The whole reason I came. Long wait. Had family waiting for food or I would have canceled the order. The guys putting the order together didn't seem to know what was going on. Natural fries were over cooked. Didn't even get all my drinks. Ended up going to McDonald's for fries and shake. Update: I was contacted and they're going to give me a gift card so I can give them a 2nd chance.Wow! I am completely impressed! It seems the restaurant has had a complete make over in regards to staff. The food was hot and delicious! Even the wild fries seemed to have had a makeover! Way to go guys! Keep up the great work!!
Damian Jonsson
Unfortunately I have to update this review and drop it to 2.Twice (out of 4) a part of my order has been forgotten, and once when I pulled around to get my fries they closed 10 minutes early and kept trying to wave me away from the drive through window.They also have an issue of handing over shakes that are coated on the sides, so you have to hope there are napkins to wipe it down, or suffer the scrubbing of sugary mess out of your cup holder. Wish I had taken pics for visual proof for you. (Hindsight 20/20).They have also not served any breakfast for I don't know how long because they seem to not pay a competitive wage (the Del Taco across the street offers $1.50 higher starting... the McD down the street $3), so it is no wonder that they are understaffed.I have always enjoyed Good Times food, especially the wild fries, and at least the quality is still there. I really wish I could rate higher.
Adam Bartel
Great customer service and polite employees! Love their food- burgers & chicken tenders are delicious!
Sarah Buche
Always love Good times! They are quick in the drive thru and the burgers are delicious.
Jeremy Wright
On Union blvd. give them 5 thumbs down!!!!This Good times employees are super lame!! Came here a couple nites ago too, the "lady" working drive thru was very unfriendly, and snarled when she spoke...I think she's a. manager too!!Then, tonite I figured I'd give them another try Again drive thru, even during ordering it seemed the person was quite irradiated... I was just trying to order some food!! Then at window, TOTALLY unpleasant, no words spoken to me at all... Just took my cash shoved the bag & drink out the window at me...I'd specifically asked for ketchup when ordering, when I got to where I was to eat, opened the bag, no straw, no napkins, and no ketchup!!! This Good times on Union blvd sux big time!!! IF...IF I ever do go back to a Good times, I'll drive to a different one, in hopes the employees dont treat customers so foul and rudely!! DO YOURSELVES A HUGE FAVOR AND STAY AWAY FROM THE GOOD TIMES ON UNION BLVD.Sincerely, Jeremy
Zach Bowers
Service was fast but the lady who took my order had a attitude and once i get back to my place of business i seen my burger has been smashed and no cheese also wanted a double. This is the first time having a bad experience. Poor service will give you poor results.
Lindsay Robison
Love Good Times! It's always great. The food is hot and delicious, breakfast, lunch or dinner. I've never been disappointed. ?
Elizabeth Mizel
Delicious burgers and fries. Really hit the spot after a long day of traveling.
Jess Cook (Cirkiss)
Lines were not busy, staff was polite and friendly. Food was served in a timely manner. My burger had a handmade kind of flavor to it. (Burger was not overcooked), The wild fries were top notch and my favorite item! Corn Dog was slightly undercooked, but that was my only complaint.
Andrew ehlers
Awful experience with them. Poor ethics, do not care about quality of food.
This place is not responsive. They owe me 37.00 will not call me back. They have employees trying to fight people and say they’re from prison. I’m not trying to beat up your employees for my hamburger. I want my money back that’s it ..... Better Business Bureau is next.
Ronda Stede
Had the Mushroom Swiss Burger, and wild fries. Everything was hot and fresh. My only complaint would be how long the drive-thru line took. There were 6 cars in front of me, and the wait was 19 minutes in line until food completion. I did go right at peak lunchtime (12:29-12:48) however at this time there should have been burgers on the grill ready to take off as orders are complete to help expedite the line.
drrandallh2020
Food is good. Wait staff good. Lots of fun. Cheap eats so don't expect a lot but you won't be hungry afterwards.
charles mccune
WON'T BE BACK !16522 Washington St.Larkridge shopping centerManagement lacking in training and the legal ramifications of its conduct.
lorisI8639TR
We went late evening and there were several people hanging around outside eating. We went and stood at the window for several minutes watching them inside. No one ever came to take our order so we left.
Lady sounded agitated.. no shakes. The whole reason I came. Long wait. Had family waiting for food or I would have canceled the order. The guys putting the order together didn't seem to know what was going on. Natural fries were over cooked. Didn't even get all my drinks. Ended up going to McDonald's for fries and shake. Update: I was contacted and they're going to give me a gift card so I can give them a 2nd chance.Wow! I am completely impressed! It seems the restaurant has had a complete make over in regards to staff. The food was hot and delicious! Even the wild fries seemed to have had a makeover! Way to go guys! Keep up the great work!!
Unfortunately I have to update this review and drop it to 2.Twice (out of 4) a part of my order has been forgotten, and once when I pulled around to get my fries they closed 10 minutes early and kept trying to wave me away from the drive through window.They also have an issue of handing over shakes that are coated on the sides, so you have to hope there are napkins to wipe it down, or suffer the scrubbing of sugary mess out of your cup holder. Wish I had taken pics for visual proof for you. (Hindsight 20/20).They have also not served any breakfast for I don't know how long because they seem to not pay a competitive wage (the Del Taco across the street offers $1.50 higher starting... the McD down the street $3), so it is no wonder that they are understaffed.I have always enjoyed Good Times food, especially the wild fries, and at least the quality is still there. I really wish I could rate higher.
Great customer service and polite employees! Love their food- burgers & chicken tenders are delicious!
Always love Good times! They are quick in the drive thru and the burgers are delicious.
On Union blvd. give them 5 thumbs down!!!!This Good times employees are super lame!! Came here a couple nites ago too, the "lady" working drive thru was very unfriendly, and snarled when she spoke...I think she's a. manager too!!Then, tonite I figured I'd give them another try Again drive thru, even during ordering it seemed the person was quite irradiated... I was just trying to order some food!! Then at window, TOTALLY unpleasant, no words spoken to me at all... Just took my cash shoved the bag & drink out the window at me...I'd specifically asked for ketchup when ordering, when I got to where I was to eat, opened the bag, no straw, no napkins, and no ketchup!!! This Good times on Union blvd sux big time!!! IF...IF I ever do go back to a Good times, I'll drive to a different one, in hopes the employees dont treat customers so foul and rudely!! DO YOURSELVES A HUGE FAVOR AND STAY AWAY FROM THE GOOD TIMES ON UNION BLVD.Sincerely, Jeremy
Service was fast but the lady who took my order had a attitude and once i get back to my place of business i seen my burger has been smashed and no cheese also wanted a double. This is the first time having a bad experience. Poor service will give you poor results.
Love Good Times! It's always great. The food is hot and delicious, breakfast, lunch or dinner. I've never been disappointed. ?
Delicious burgers and fries. Really hit the spot after a long day of traveling.
Lines were not busy, staff was polite and friendly. Food was served in a timely manner. My burger had a handmade kind of flavor to it. (Burger was not overcooked), The wild fries were top notch and my favorite item! Corn Dog was slightly undercooked, but that was my only complaint.
Awful experience with them. Poor ethics, do not care about quality of food.
Restaurantji Recommends
This place is not responsive. They owe me 37.00 will not call me back. They have employees trying to fight people and say they’re from prison. I’m not trying to beat up your employees for my hamburger. I want my money back that’s it ..... Better Business Bureau is next.
Had the Mushroom Swiss Burger, and wild fries. Everything was hot and fresh. My only complaint would be how long the drive-thru line took. There were 6 cars in front of me, and the wait was 19 minutes in line until food completion. I did go right at peak lunchtime (12:29-12:48) however at this time there should have been burgers on the grill ready to take off as orders are complete to help expedite the line.
Food is good. Wait staff good. Lots of fun. Cheap eats so don't expect a lot but you won't be hungry afterwards.
WON'T BE BACK !16522 Washington St.Larkridge shopping centerManagement lacking in training and the legal ramifications of its conduct.
We went late evening and there were several people hanging around outside eating. We went and stood at the window for several minutes watching them inside. No one ever came to take our order so we left.