Häagen-Dazs
14500 W Colfax Ave, Lakewood
(720) 299-4536
Recent Reviews
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Not worth the price. 2 scoop cone cost $10.50 and a dazzler $10.25. Service was good though
Atmosphere: 3
Food: 3
Service: 4
Yikes, $6.00 for a single scoop in a paper cup. Mediocre ice cream! Go to King Soopers!
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Mint Chip
Okay ice cream, service could be better.
Atmosphere: 3
Food: 3
Service: 3
When I visited the Haagen Dazs shop in the Colorado Mills Mall at Workstation 1, This rude employee originally charged me 7.29 including Tax. However when I paid for the ice cream, she charged me for 11.29. The rude employee added a $4 tip for herself without my knowledge or consent. THIS IS THEFT. Your employees can’t charge customers a tip without the customer agreeing to pay that tip and there was also no sign saying anything about gratuity or anything along the lines of that. This isn’t acceptable.
Atmosphere: 1
Food: 2
Service: 1
Came at 5:52 pm and they say its closed. Just for a scoop of icecream!!!!!
Atmosphere: 1
Food: 1
Service: 1
I was refused service at 7:32 on a Friday night. . The entire mall still open, I walked by 3 times, but wanted the sundae to take home. Girl says we already closed...I guess she already cleaned up so she can leave the very minute that the mall actually closes!? If that's the case, change your Google hours to reflect this, thanks.
Atmosphere: 1
Food: 1
Service: 1
None of the staff wears gloves when serving the ice cream.
Website said they close at 9pm but when we got there at 8:10 they said they were closed.
The presentation of the ice cream was lackluster. It looked sloppy and unappealing, making it difficult to enjoy.
Saw a picture of a cold brew float on the screens. Asked the worker there for that, after being confused by the lack of menus visable. She told me that the sign lies and what they had was "what I could see with my eyeballs." whatever that means. Did not end up ordering.
Restaurantji Recommends
The attention is horrible, the two people in charge, they simply ignored me and didn't even bother to ask if they offered me something, they just didn't want to take my order, their names. . I will never come back here.
10 years doing this small business. This shop were doing well but 1 day 2 employees were fighting and 1 bad employee turn off the freezer then all ice cream tubs were melted. We did report to police this case. We will turn the camera to the police if it happens again. That is why you see the picture on the review is the day that happened at this ice cream tub melted last year 2022. Our team fixed it and move on.
$8 for 2 scoops. Caramelcone and peppermint. The caramel come was half of a full scoop. I was annoyed but in no mood to go back and forth with her so i walked off. I don't live here so I won't be returning. Ice cream was good though.
Its really good
I ordered a pumpkin shake there were 3 signs advertising it. I asked for one only for her to say “we can’t do that!” With an eye role. My job involves customer service so I understand but I simply asked for one item only to get an unnecessarily rude tone. This seems to be a reoccurring thing judging the reviews. I suggest you review her employment ☺️
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