Jimmy John's

DO NOT ORDER DELIVERY FROM THIS LOCATION. If I could give zero stars, I would. I ordered food today and it never came. I was unaware that they have started using Grubhub to deliver and the delivery person called me saying they were outside but they weren't anywhere near my address. I ended up having to get lunch elsewhere. I doubt I'll ever order from this company again.

Closed early

So I ordered a sandwich an hour ago. Jimmy John's never takes that long so I go ahead and give them a call just for them to inform me that they don't have any delivery drivers. That would have been nice to know you know an hour prior. Wtf excellent customer service will never be ordering from this location ever again.

Definitely a rude bunch who work there. Who puts mayo on a sub and then toasts it? They say they can't put on after, which is nonsense, when Jerseys, Firehouse and even subway will. Jimmy John's went downhill, especially this 1 at Hampden and Wads.

Not it

Ordered delivery last night. My delivery never arrived. I tired to call in last night but the line gave a busy signal, and still getting a busy signal today. Trying to get a refund & figure out what in the world happened!

A day later there is a charge on my credit card. I followed the link and filled out the report. Still no resolution! Phone line Still gives a busy signal. Has the phone number to this chain, changed? Super unprofessional!

Fast service and accurate too
Great sandwiches; great bread.
Always skimpy on the meat (at any JJ location); about the same as Subway; about half the meat of Jersey Mikes

I don’t usually post this stuff but I ordered a wrap. There is literally one slice of meat on it. All lettuce. Manager said it’s all proportioned. Regardless, this is pathetic and super sad.

Food: 1

Went in for my birthday! And receive a free sandwich! People were awesome and every worker told me happy birthday

Service: 5

clean, fast, and a very nice staff

Service: 5

No food arrived. Phone call disconnected.

Atmosphere: 1

Food: 1

Service: 1

Ordered 2 sandwiches one was right the other was wrong. Called to see if I can get my sandwiches and was told to wait and call back in an hour. I then say nah ill take my money back now then. Only to be answered with we are too busy I don't have time right now call back in an hour, and hangs up!! I get being busy but if I was his manager he would be fired immediately, wrong sandwich and you want to yell at me for your mistake, good job hope the manager at this store sees this. the time is 1245 on Sunday July 21st didn't catch his name but there's only two people there working. A male and a female who claimed to be a manager. Whether she was or not, not acceptable.

Atmosphere: 1

Food: 3

Service: 1

The worst Jimmy John's. Can't deliver a single sandwich in under an hour!? The workers at this location are awful.

Atmosphere: 1

Food: 1

Service: 1

Avoid this location at all costs!! Have visited several times, ordered online and in person. Orders are consistently incorrect.

Atmosphere: 1

Food: 1

Service: 1

Freaky fast more like freakishly trashAll jokes aside I ordered a number 13 (jimmy Cubano) received lettuce and tomato on it. Which isn’t on that sandwich. And didn’t get the mustard. And that’s not even the worst part. They delivered the sandwich to my neighbors across the street. So my order was sitting on my neighbors porch for 30 minutes until I went outside to look if they had just left it on my porch. A sandwich shop that promotes fast delivery and didn’t even deliver my order to the right address. And your job as a Sandwhich shop is to make the correct sandwich. And didn’t even accomplish that ?. I would leave 1 star but this failure was so catastrophic I left you with two. Do better

Atmosphere: 1

Food: 1

Service: 1