Waited 15 mins in line while they made online orders that just sat and got cold.
Melanie Sandoval
Disrespectful and discriminatory behavior — management needs to act.
During my visit, I had a very disappointing experience with an employee named Savannah. She was rude to us, forgot our order, and acted like helping us was an inconvenience. But what disturbed me most was how she treated another customer — she was clearly racist toward them simply because they didn’t speak English.
She mocked them, showed no patience, and treated them like they didn’t belong. It was heartbreaking to watch, and incredibly unprofessional. No one deserves to be treated that way for speaking another language.
Managers need to review their cameras and seriously evaluate how their employees are treating people. This kind of behavior is not only unacceptable — it reflects badly on the entire business. I won’t be returning, and I hope this issue is addressed before others are made to feel the same.
Christine Peterson
The chow mein wasn't very fresh the chicken egg roll was absolutely gross! Soggy.... Very bad experience for the price charged. Definitely won't be going back
Valarie Atencio
Jeanette wax our server today and she was extremely rude. My mother in law had just had eye surgery and couldn’t read the food labels. She was pointing to the food items and Jeanette wasn’t serving her pointing out the labels. She just ignores all of the customers. Doesn’t greet anyone or have ANY customer service skills. I recommend skipping this location
Jo
I got food poisoning... That's disgusting... The food wasn't fresh, do not go here
Joe Walkowich
Always good food and good service.
Trevor Graves
Food was a little cold. :(
Diana Wolenetz
Generous helpings and mostly fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Bowl - 1 Full Side, Family Feast - 2 Full Sides, Chicken Egg Roll, Build Your Own Plate - 1 Full Side, Build Your Own Bigger Plate - 1 Full Side, Build Your Own Bigger Plate - 2 Half Sides, Build Your Own Plate - 2 Half Sides
David Beavers
Food was okay. They were out of just about everything. Most of the bowls were empty.
Atmosphere: 3
Food: 3
Service: 3
Andrew Tallent
Food is consistent, staff is friendly, dining room is always clean.
When I order online I get a worse service. I barely got any of my entree
Jennifer Menefee
Literally all the beef in my large order of broccoli beef
Food: 1
John Balkcom
Very satisfying for my 10-year old grandson
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Orange Chicken, Walnut Shrimp Lo Mein Noodles, Build Your Own Bigger Plate - 2 Half Sides
Candi Cardinal
This was THE worst experience I have EVER had in my life!!! I placed a pick order, paid for it with Venmo, received an email confirmation that the order was ready, AND a text letting me know the order was ready to pick up. I live in SD but am a CO native. The town I live in, in SD doesn't have Panda Express so when I come to Denver I make.a point to grab all the takeout I can't get in SD. Today I had a hankering for PE and spent $40 getting my grandkids and I PE. We went in and I told Jocelynn at the cash register I was there to pick up an order for (insert my name) to which she replied there wasn't an order for anyone by that name and had me verify I was at the right store. When I told her I was and showed her, she said someone had already picked the order up. I tried to explain to her that it wasn't me and she told me to go home and make sure it wasn't already delivered. I tried to explain it was a pick-up order and not a delivery. She told me to look at my order to make sure it wasn't a delivery, so I did. When I tried to show her, she flat out ignored me. I showed her the text I received informing me the order was ready, the order confirmation that the order had been placed, and my venmo payment. I asked her if she could remake the order, but she was unrelenting and had no intention of remaking the order! Even after I explained to her, this was my granddaughters dinner, she was unwilling to acquiesce. She was obstinate, rude, and unwilling to admit they had made a mistake by giving my order to someone else, nor was she willing to make it right by making sure I left her store with my order. It's so frustrating when you ask to speak to a manager only to find the person whom which your dealing with, who seems to lack the basic understanding of customer service, is In fact the manager! Jocelynn the manager at the Wads WV PE, should at the very least be demoted. She was awful!!
Service: 1
nathan dorst
Closed the dining room down almost an hour early. Had to take out food to go ?? Maybe just close half the dining room next time ??
Waited 15 mins in line while they made online orders that just sat and got cold.
Disrespectful and discriminatory behavior — management needs to act.
During my visit, I had a very disappointing experience with an employee named Savannah. She was rude to us, forgot our order, and acted like helping us was an inconvenience. But what disturbed me most was how she treated another customer — she was clearly racist toward them simply because they didn’t speak English.
She mocked them, showed no patience, and treated them like they didn’t belong. It was heartbreaking to watch, and incredibly unprofessional. No one deserves to be treated that way for speaking another language.
Managers need to review their cameras and seriously evaluate how their employees are treating people. This kind of behavior is not only unacceptable — it reflects badly on the entire business. I won’t be returning, and I hope this issue is addressed before others are made to feel the same.
The chow mein wasn't very fresh the chicken egg roll was absolutely gross! Soggy.... Very bad experience for the price charged. Definitely won't be going back
Jeanette wax our server today and she was extremely rude. My mother in law had just had eye surgery and couldn’t read the food labels. She was pointing to the food items and Jeanette wasn’t serving her pointing out the labels. She just ignores all of the customers. Doesn’t greet anyone or have ANY customer service skills. I recommend skipping this location
I got food poisoning... That's disgusting... The food wasn't fresh, do not go here
Always good food and good service.
Food was a little cold. :(
Generous helpings and mostly fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Bowl - 1 Full Side, Family Feast - 2 Full Sides, Chicken Egg Roll, Build Your Own Plate - 1 Full Side, Build Your Own Bigger Plate - 1 Full Side, Build Your Own Bigger Plate - 2 Half Sides, Build Your Own Plate - 2 Half Sides
Food was okay. They were out of just about everything. Most of the bowls were empty.
Atmosphere: 3
Food: 3
Service: 3
Food is consistent, staff is friendly, dining room is always clean.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
When I order online I get a worse service. I barely got any of my entree
Literally all the beef in my large order of broccoli beef
Food: 1
Very satisfying for my 10-year old grandson
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Orange Chicken, Walnut Shrimp Lo Mein Noodles, Build Your Own Bigger Plate - 2 Half Sides
This was THE worst experience I have EVER had in my life!!! I placed a pick order, paid for it with Venmo, received an email confirmation that the order was ready, AND a text letting me know the order was ready to pick up. I live in SD but am a CO native. The town I live in, in SD doesn't have Panda Express so when I come to Denver I make.a point to grab all the takeout I can't get in SD. Today I had a hankering for PE and spent $40 getting my grandkids and I PE. We went in and I told Jocelynn at the cash register I was there to pick up an order for (insert my name) to which she replied there wasn't an order for anyone by that name and had me verify I was at the right store. When I told her I was and showed her, she said someone had already picked the order up. I tried to explain to her that it wasn't me and she told me to go home and make sure it wasn't already delivered. I tried to explain it was a pick-up order and not a delivery. She told me to look at my order to make sure it wasn't a delivery, so I did. When I tried to show her, she flat out ignored me. I showed her the text I received informing me the order was ready, the order confirmation that the order had been placed, and my venmo payment. I asked her if she could remake the order, but she was unrelenting and had no intention of remaking the order! Even after I explained to her, this was my granddaughters dinner, she was unwilling to acquiesce. She was obstinate, rude, and unwilling to admit they had made a mistake by giving my order to someone else, nor was she willing to make it right by making sure I left her store with my order. It's so frustrating when you ask to speak to a manager only to find the person whom which your dealing with, who seems to lack the basic understanding of customer service, is In fact the manager! Jocelynn the manager at the Wads WV PE, should at the very least be demoted. She was awful!!
Service: 1
Closed the dining room down almost an hour early. Had to take out food to go ?? Maybe just close half the dining room next time ??
Atmosphere: 3
Food: 4
Service: 2
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