Red Robin Gourmet Burgers and Brews

Great food, great service. Ordered to go and the manager asked me if I needed anything extra, including more fries!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Bottomless Fries, Hamburger

The food is consistently delicious at this location, and service from the management and waitstaff is always pleasant. My only gripe is the drinks are always made differently, bar staff could use a little more training.

Kid-friendliness: Very kid friendly and family friendly

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Salad

Went there today and was not even greeted or sat at a table. Waited for 10 minutes in the front and left. Employees even saw us there and did nothing.

Atmosphere: 1

Food: 1

Service: 1

Service was great. Food was good, but not sure if it's worth the price anymore. Also, I don't like how you can't get a medium rare burger here. If it is good quality meat, you should be able to serve a medium rare burger!

Atmosphere: 5

Food: 4

Service: 5

Not a clean table in the place. Food was average and service less so.

Atmosphere: 1

Food: 2

Service: 2

The first time in a long time i smiled

I would like to share my recent experience at the Red Robin located on West Colfax, which was unfortunately quite disappointing. Around noon, my family and I decided to have lunch at the restaurant. We were seated to the left of the entrance, and a male waiter, believed to be named Robert, attended to us and was very pleasant. He encouraged my daughter to sign up for the rewards program, which offered a free appetizer.

We placed our order for two kids' pizza meals—one with fries and one with oranges. Although the waiter initially brought out the fries and drinks for the kids, they filled up on fries, leading us to decide to take the pizza meals home. We also ordered two burgers cooked medium, but they arrived well done instead. Throughout our visit, we had to repeatedly request items that should have been included with our meals, and it felt as though we were being viewed as an inconvenience.

Once home, the children were hungry, so we opened the pizza. To my surprise, my grandson refused to eat it, stating it tasted unpleasant. Upon tasting the pizza myself, I discovered it was burnt. It is concerning that a family-friendly restaurant served burnt food to small children.

The following day, I contacted a manager to discuss the service we received. During the conversation, the manager offered me a $25 gift card as compensation, which I declined. My intention was not to seek a refund or complimentary food but rather to highlight the need for compassion and understanding in customer service. I would not recommend this restaurant, especially for families with young children, given our experience. Additional training from management down is desperately needed at this location.

Food: 1

Service: 1

I sat down and I ate. My server was prompt and nice.

Atmosphere: 4

Food: 4

Service: 4

We love Robert 🥰

Atmosphere: 5

Food: 5

Service: 5

Great staff! And as usual the food was fantastic!

Atmosphere: 5

Food: 5

Service: 5

Server was very friendly. Meals were just okay - burgers were overcooked as were the wings. Very disappointing. Probably won't go back to this location.

Atmosphere: 4

Food: 2

Service: 4

Red Robin is such a solid place. consistent with the food and always friendly

Atmosphere: 5

Food: 5

Service: 5

I want to give a shout out to the manager Angel at this location we are veterans and we came in seeing a ad for free meal from November 1st to the 14th he did not know about it and unfortunately we forgot to bring proof of it but he's still gave us the free meal and he also thanked us for our service I was in the Navy and my boyfriend was in the Air Force

Recommended dishes: Bottomless Fries

First time I’ve eaten here. The staff are so friendly and the food was delicious. It felt like the “chic fil a” of burgers.

I sure hope it doesn't take as long as last time! My lunch break is only an hour. And 15 minutes each way! Hurry!! The one by the Mills mall is so much better. That one gets 5 stars all the way down.