I didn't like eating here, the bread was cold and the bacon was very burnt.
Atmosphere: 2
Food: 1
Service: 3
Kacee Martinez
I have been here a few times over the past couple months and every time staff appears to hate their job and customers. No one ever greets you, they stand at the register just staring at you till you approach and they do not seem approachable. Last night staff was complaining out loud about more customers walking in, throwing food in bags and throwing burgers around in their to-go window. I work in the industry, it’s stressful at times, but it’s such an unwelcoming negative atmosphere.
Food: 3
Penguin A
Closes at 10, but doors locked at 9?? Google says busier than usual but nobody is inside
Atmosphere: 1
Service: 1
Chase Rebecca
At the request of the manager, we gave this place a second chance. Still, they got everything wrong and forgot parts of our order. If you like Smashburger, its worth it to drive to the next closest location. This one will let you down again and again.
Atmosphere: 1
Food: 2
Service: 1
Sh. Shomuratov
Asked for Oreo shake, Mr said they have to wait for ice cream. Shouldn’t take order if can’t make it
Estrella
Had a very bad experience both times i’ve went here. The first time they took to long so i left and the second time they made my food wrong. Wouldn’t go here again staff was very unprofessional just messing around
Atmosphere: 1
Food: 1
Service: 1
Tawnya Myers
Was so slow, register person had to pull out calcator to give me change and still messed up. Long wait, very confused beside counters
Atmosphere: 1
Food: 3
Service: 1
Kyle A
Ran by gen z kids who don't know a damn thing about anything.Whoever was working the register at 2:00 p.m 3/23 ., is the most clueless human being ever and does not belong in customer service.
Adriana Zarazua
Timely,friendly,clean.Parking: Plenty of parking spots,busy area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Aurora Garcia
Very, very bad service, I ordered some chips, I waited 15 minutes and they never gave them to me so I better asked for my money back. I will not return to that place.
The serving sizes were small, and the food was bland and no different than any other fast food place. Way too expensive for what you get!
Atmosphere: 3
Food: 2
Service: 4
Nakiya Laws
Just spent $70 on raw burgers . ! And the lady told me they are suppose to do this . ! Never have I ever ? and never will I AGAIN .
John Trader
POISONED when they got my order wrong, which I should have checked as they frequently get things wrong. Can't eat gluten as celiac, and they freaking poisoned me with a regular wheat bun. Now vomiting and will be on the toilet all night. Wasn't even busy- just one other customer. Don't think I'll ever come back, honestly.
Atmosphere: 1
Food: 1
Service: 1
Karissa Gagnon
We ordered ahead online. Arrived to find a completely disengaged young man at the counter. He could have cared less that we were there. He handed us our food and we drove away...3 minutes down the road we discovered it wasn't our order. Flipped a U-turn, went back into the store and he handed us our correct order - he said the names on the order were similar and he was confused - fine. However, we should have learned from our first issue and checked the bag before we left. Drove down the road again and found out we were missing tater tots, but didn't have any interest in going back to the store. Annoying.
Atmosphere: 2
Food: 3
Service: 1
Lila B.
Yall I used to come in here all the time but for a while now, like at least a few months, whenever I go in I have to leave before I physically vomit due to the wet mop water, backed up plumbing smell that is so pervasive and horrible. What the hell is going on? Please fix this oh my god, your poor employees
I didn't like eating here, the bread was cold and the bacon was very burnt.
Atmosphere: 2
Food: 1
Service: 3
I have been here a few times over the past couple months and every time staff appears to hate their job and customers. No one ever greets you, they stand at the register just staring at you till you approach and they do not seem approachable. Last night staff was complaining out loud about more customers walking in, throwing food in bags and throwing burgers around in their to-go window. I work in the industry, it’s stressful at times, but it’s such an unwelcoming negative atmosphere.
Food: 3
Closes at 10, but doors locked at 9?? Google says busier than usual but nobody is inside
Atmosphere: 1
Service: 1
At the request of the manager, we gave this place a second chance. Still, they got everything wrong and forgot parts of our order. If you like Smashburger, its worth it to drive to the next closest location. This one will let you down again and again.
Atmosphere: 1
Food: 2
Service: 1
Asked for Oreo shake, Mr said they have to wait for ice cream. Shouldn’t take order if can’t make it
Had a very bad experience both times i’ve went here. The first time they took to long so i left and the second time they made my food wrong. Wouldn’t go here again staff was very unprofessional just messing around
Atmosphere: 1
Food: 1
Service: 1
Was so slow, register person had to pull out calcator to give me change and still messed up. Long wait, very confused beside counters
Atmosphere: 1
Food: 3
Service: 1
Ran by gen z kids who don't know a damn thing about anything.Whoever was working the register at 2:00 p.m 3/23 ., is the most clueless human being ever and does not belong in customer service.
Timely,friendly,clean.Parking: Plenty of parking spots,busy area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Very, very bad service, I ordered some chips, I waited 15 minutes and they never gave them to me so I better asked for my money back. I will not return to that place.
Restaurantji Recommends
The serving sizes were small, and the food was bland and no different than any other fast food place. Way too expensive for what you get!
Atmosphere: 3
Food: 2
Service: 4
Just spent $70 on raw burgers . ! And the lady told me they are suppose to do this . ! Never have I ever ? and never will I AGAIN .
POISONED when they got my order wrong, which I should have checked as they frequently get things wrong. Can't eat gluten as celiac, and they freaking poisoned me with a regular wheat bun. Now vomiting and will be on the toilet all night. Wasn't even busy- just one other customer. Don't think I'll ever come back, honestly.
Atmosphere: 1
Food: 1
Service: 1
We ordered ahead online. Arrived to find a completely disengaged young man at the counter. He could have cared less that we were there. He handed us our food and we drove away...3 minutes down the road we discovered it wasn't our order. Flipped a U-turn, went back into the store and he handed us our correct order - he said the names on the order were similar and he was confused - fine. However, we should have learned from our first issue and checked the bag before we left. Drove down the road again and found out we were missing tater tots, but didn't have any interest in going back to the store. Annoying.
Atmosphere: 2
Food: 3
Service: 1
Yall I used to come in here all the time but for a while now, like at least a few months, whenever I go in I have to leave before I physically vomit due to the wet mop water, backed up plumbing smell that is so pervasive and horrible. What the hell is going on? Please fix this oh my god, your poor employees