The ladies are rude and put a limit on the amount of tomato slices 😂. 2 slices is normal and 4 slices is extra 😂😂. They also put an out of order sign on the bathroom door to keep customers out.
Andrew Espinoza
Staff seems bothered To do their job. They do the basics with no customer service in mind.
Thalia Ortega
Ladies working originally are very rude as I ask for olives on my sandwich, they only put 4 small olives on my whole sandwich. As I asked for more they proceed to tell me “no we’re almost out” but have a full bin full of them in-front. it’s very upsetting as I’m paying for this sandwich and offered to pay extra for them. I’m sure me getting a few more olives does not come out of their own paychecks. There’s a polite manner to talk to your paying customers and these workers clearly don’t understand customer service !
Aspen Summers
Honestly this subway was dirty w rude customer service and the toppings where gross. Won't be back. Others stay away.
Evan Christos
I ordered and paid on the subway app. I get to the subway and they don’t have my order. They said they won’t make my sandwiches even though I already paid and have a confirmation email. Horrible service. The manager was very rude.
David Montoya
Women working there were like robots. Frozen tomatoes, frozen onions lettuce was not fresh. Worst experience I have ever had in any state I've ate at Subway.
Frank Lopez
Disgusting location, only here for a sandwich, employees are the most disrespectful.
Jessica Ingham
Horrible service. The employees are rude.
Atmosphere: 1
Food: 1
Service: 1
Jake M
I used to come here on my lunch break but due to the new ownership I will not be coming back. I asked for extra olives and even asked if I could pay extra. New ownership does not allow extra toppings even at a charge. Sorry ownership but 6 olives on a footlong is pathetic. Staff is nice and the facility is clean but I'm not wasting money on a subpar sandwich again.
Atmosphere: 1
Food: 1
Service: 1
Daniel Villafuerte
I dont subway iften do to trust issues. But when i do this place is clean, workers are friendly and sandwiches are fresh
Im a hispanic woman with a 11yr special needs child. On 12/3, around 5:15, we stopped at this location BC it was closest to us, 1st time here. there was two gentleman waiting two employees, both females. The mailman & I started having a pleasant conversation & laughing because we both had coupons. The other man with a yellow t-shirt laughed too and said a word or two (the two men are white). The employees treated this gentleman with no issue. The two women working seemed annoyed. the older female aprotched, saying, "Next NEXT!" I "Responded oh sorry hi how are you"-older female:"What do you want!"I explained we wanted to build our own sub, I didn't want any of the subs on the menu (everytime we get Subway it's not one off the menue) I said I'd like two foot longs & before i could say the kind of bread she talked over me and said with an attitude "what bread) Trying to teach my son social skills I asked him to order his own.-son said: "Can I please have an Italian bread foot long with chicken brest?"-older femail: "we don't have chicken brest, choose another." -son: "What kind of chicken do you have?-older female: (points at the menue)-I explain we only add three ingredients we don't want anything from the menu. - older female: (frustrated huffs)"You have to pick one off those As I discussed with my son, the best choice, I glanced toward the older female, she was rolling her eyes & seemed impatient.- older female: (with the meanest look) said"What do you want?"the other younger female on the register was charging the customer with a bright yellow T-shirt. We ended up choosing the elite chicken at this time I noticed the tension I really just wanted to leave, but my son really wanted a sub. Older female started making the sub added the chicken & the bacon, I double-checked with my son if he wanted the bacon he Shook head I could tell he was uncomfortable.I said,"Can you please remove the bacon, we don't want it" -older female: slmas the bacon on the table ( looks me in my eyes & Squinted a little her voice got louder). What do you want then! - I said: "instead can you please add turkey?"-older female: (with an attitude) You know that is extra cost? -I responded: yes, I know it is extra, is Ok I'm adding extras (I halfway smiled, hoping it would release the tension a little) The gentleman with the yellow shirt was leaving he looked back because he could hear everything. There weren't any other customers after me. older female: What else?Me: American cheese, and that's it. Older female: she snaped, " That is also extra!"I snapped back: " You already told me it is an additional fee for extra, I've been knowing," Older female: As she was slamming the cheese on the sub, she said. You know what? If you don't stop your little attitude, you're gonna have to leave! Me: Ma'am I'd be nothing but polite to you, you have been rude this entire time and all I said whas that I know it's extra I will pay the extra fee. The cashier female: You know she has to say that every single time Me: I understand, but I did tell her I would be adding extras, and it ok for the extra fees as I was saying we are getting 2 subs exactly the same. The older female inturopted me, screaming at us me saying get out both of you leave! As she was putting the three ingredients back to where she got them and also the bread My son was started walking towards the door I said we are not leaving you are being extremely rude and they kept talking over me.Leave or we're gonna call the cops We are not going to sell you anything so Just leave They walked I walked towards i the lobby my son was so scared he said let's just leave I asked him to waite outside that I whanted to waite for the officers, they keped getting near me & screamin I told her i'm just looking at the menu (trying to see if there is no option to bui
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
Mary Rojas
This is the worst subway, and it has been for a while. I don't even know why I tried this location again. The lady that works there around 3-4pm Monday. is very rude, shouldn't hold a service job with such an ugly attitude. No wonder the place was empty, not a customer insight. Not a good employee to represent this establishment. Might as well just close this location down 😂 Needless to say we went to the other location on Alameda, what a world of difference with the service they provided. Don't EVER GO HERE YOU WILL REGRET IT!!!
Atmosphere: 1
Food: 1
Service: 1
Nicole Rosenberg Marshall
Ordered a six-inch sandwich (tuna, white bread, no cheese). I only wanted one other ingredient: extra pickles. The lady told me flat no. I thought I had misunderstood her, so I asked again. The response was the same, but this time rude and condescending.
No pickles for you, I guess.
Atmosphere: 3
Food: 3
Service: 1
Sparki Beltran
The servers weren't very friendly.
Atmosphere: 3
Food: 4
Service: 4
Kim
I had the smallest crushed-up Italian BMT EVER. I couldn't hear the worker. "Pardon me" is asking one to speak louder. Please let him know that. I homeless man was smoking by the front door. Not worth the drive
The ladies are rude and put a limit on the amount of tomato slices 😂. 2 slices is normal and 4 slices is extra 😂😂. They also put an out of order sign on the bathroom door to keep customers out.
Staff seems bothered To do their job. They do the basics with no customer service in mind.
Ladies working originally are very rude as I ask for olives on my sandwich, they only put 4 small olives on my whole sandwich. As I asked for more they proceed to tell me “no we’re almost out” but have a full bin full of them in-front. it’s very upsetting as I’m paying for this sandwich and offered to pay extra for them. I’m sure me getting a few more olives does not come out of their own paychecks. There’s a polite manner to talk to your paying customers and these workers clearly don’t understand customer service !
Honestly this subway was dirty w rude customer service and the toppings where gross. Won't be back. Others stay away.
I ordered and paid on the subway app. I get to the subway and they don’t have my order. They said they won’t make my sandwiches even though I already paid and have a confirmation email. Horrible service. The manager was very rude.
Women working there were like robots. Frozen tomatoes, frozen onions lettuce was not fresh. Worst experience I have ever had in any state I've ate at Subway.
Disgusting location, only here for a sandwich, employees are the most disrespectful.
Horrible service. The employees are rude.
Atmosphere: 1
Food: 1
Service: 1
I used to come here on my lunch break but due to the new ownership I will not be coming back. I asked for extra olives and even asked if I could pay extra. New ownership does not allow extra toppings even at a charge. Sorry ownership but 6 olives on a footlong is pathetic. Staff is nice and the facility is clean but I'm not wasting money on a subpar sandwich again.
Atmosphere: 1
Food: 1
Service: 1
I dont subway iften do to trust issues. But when i do this place is clean, workers are friendly and sandwiches are fresh
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Im a hispanic woman with a 11yr special needs child. On 12/3, around 5:15, we stopped at this location BC it was closest to us, 1st time here. there was two gentleman waiting two employees, both females. The mailman & I started having a pleasant conversation & laughing because we both had coupons. The other man with a yellow t-shirt laughed too and said a word or two (the two men are white). The employees treated this gentleman with no issue. The two women working seemed annoyed. the older female aprotched, saying, "Next NEXT!" I "Responded oh sorry hi how are you"-older female:"What do you want!"I explained we wanted to build our own sub, I didn't want any of the subs on the menu (everytime we get Subway it's not one off the menue) I said I'd like two foot longs & before i could say the kind of bread she talked over me and said with an attitude "what bread) Trying to teach my son social skills I asked him to order his own.-son said: "Can I please have an Italian bread foot long with chicken brest?"-older femail: "we don't have chicken brest, choose another." -son: "What kind of chicken do you have?-older female: (points at the menue)-I explain we only add three ingredients we don't want anything from the menu. - older female: (frustrated huffs)"You have to pick one off those As I discussed with my son, the best choice, I glanced toward the older female, she was rolling her eyes & seemed impatient.- older female: (with the meanest look) said"What do you want?"the other younger female on the register was charging the customer with a bright yellow T-shirt. We ended up choosing the elite chicken at this time I noticed the tension I really just wanted to leave, but my son really wanted a sub. Older female started making the sub added the chicken & the bacon, I double-checked with my son if he wanted the bacon he Shook head I could tell he was uncomfortable.I said,"Can you please remove the bacon, we don't want it" -older female: slmas the bacon on the table ( looks me in my eyes & Squinted a little her voice got louder). What do you want then!
- I said: "instead can you please add turkey?"-older female: (with an attitude) You know that is extra cost? -I responded: yes, I know it is extra, is Ok I'm adding extras (I halfway smiled, hoping it would release the tension a little) The gentleman with the yellow shirt was leaving he looked back because he could hear everything. There weren't any other customers after me. older female: What else?Me: American cheese, and that's it. Older female: she snaped, " That is also extra!"I snapped back: " You already told me it is an additional fee for extra, I've been knowing," Older female: As she was slamming the cheese on the sub, she said. You know what? If you don't stop your little attitude, you're gonna have to leave! Me: Ma'am I'd be nothing but polite to you, you have been rude this entire time and all I said whas that I know it's extra I will pay the extra fee. The cashier female: You know she has to say that every single time
Me: I understand, but I did tell her I would be adding extras, and it ok for the extra fees as I was saying we are getting 2 subs exactly the same. The older female inturopted me, screaming at us me saying get out both of you leave! As she was putting the three ingredients back to where she got them and also the bread My son was started walking towards the door I said we are not leaving you are being extremely rude and they kept talking over me.Leave or we're gonna call the cops We are not going to sell you anything so Just leave They walked I walked towards i the lobby my son was so scared he said let's just leave I asked him to waite outside that I whanted to waite for the officers, they keped getting near me & screamin I told her i'm just looking at the menu (trying to see if there is no option to bui
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
This is the worst subway, and it has been for a while. I don't even know why I tried this location again. The lady that works there around 3-4pm Monday. is very rude, shouldn't hold a service job with such an ugly attitude. No wonder the place was empty, not a customer insight. Not a good employee to represent this establishment. Might as well just close this location down 😂 Needless to say we went to the other location on Alameda, what a world of difference with the service they provided. Don't EVER GO HERE YOU WILL REGRET IT!!!
Atmosphere: 1
Food: 1
Service: 1
Ordered a six-inch sandwich (tuna, white bread, no cheese). I only wanted one other ingredient: extra pickles. The lady told me flat no. I thought I had misunderstood her, so I asked again. The response was the same, but this time rude and condescending.
No pickles for you, I guess.
Atmosphere: 3
Food: 3
Service: 1
The servers weren't very friendly.
Atmosphere: 3
Food: 4
Service: 4
I had the smallest crushed-up Italian BMT EVER. I couldn't hear the worker. "Pardon me" is asking one to speak louder. Please let him know that.
I homeless man was smoking by the front door.
Not worth the drive
Atmosphere: 1
Food: 1
Service: 1
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