So many items left out of the bag last night, I didn’t even realize it all when I went back in. Service gets a zero. The food was fine for what you would expect. These employees now get paid more to do the same 1/2 aaa job they did when they were $12 an hour.
Atmosphere: 3
Food: 3
Ted Marcus
Always consistent food quality. A bit pricey though.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Dip, Roast Beef
Jennifer Jones
This is a good Arby's. Very clean. Great staff. The manager there on the Wednesday night before Thanksgiving was really nice.
Atmosphere: 4
Food: 5
Service: 5
Kyle
Just went through the drive thru. They screwed up my order…..twice! The bad thing is, it happens all the time. At this point, it’s a management issue. I can forgive a one off event, but it happens ALL THE TIME. I called to let them know. They seemed disinterested and then hung up on me. This location is absolutely unacceptable. I’d give zero stars if I could. I will say, there were two young workers who were nice, and this is not a reflection on them.
Atmosphere: 1
Food: 1
Service: 1
Cameron Scheer
This restaurant has been cleaned up since the last time I have been here. It is very well kept, clean and beautiful looking. The food was amazing and the service was speedy. I unfortunately got heartburn because I am sensitive to spicy sauces, which did not allow for me to fully enjoy my meal, but it was still amazing.
Atmosphere: 5
Food: 5
Service: 5
Thomas L
It's better to park and go inside to order your food here. You might not get exactly what you ordered if you go through the drive thru. For example a #1 double might be given to you as a single. Far better than other Arby's locations as I've had the menu lights turned off on me while I was sitting there, in the drive thru ready to order.
Stopped by, admittedly a little close to close. Placed order, and spoke with window clerk about the deal on menu. She asked the line cook I guess, but not sure what she said. Seemed as if they didn’t know what I was talking about… (Menu clearly states $5 6 boneless wings w/ small crinkle cut fries. Or $6 9 piece boneless wings with small crinkle cut fries.)I leave without checking bag & notice I am missing the fries, even though I spoke with the lady at the window. No big deal - I return expecting to just get some fries and leave… however, I assume, the woman from the back who was trying to tell the cashier it wasn’t a thing, came on the intercom and told me, rudely, that I somehow ordered it wrong?? There’s no numbers, etc. but I just stated what the menu said, and from my interaction it seemed more as if they were not familiar with their menu or what I was talking about…This is fast food - I don’t expect much, but the order was simple, clearly stated on the menu and instead of honoring what was shown, I was somehow at fault. I work in the service industry myself, so small things like this can certainly be annoying - but, the solution is always so simple. Customer first, especially when you’ve got a giant menu displaying what they’re stating.
Food: 2
Service: 1
Traci Pohlenz
Went to eat lunch around 2pm. Was the only customer in the place. Service was terrible and slow. Mgr acted like there's no rush with a customer in front of her. Decided to order a cherry turnover after my meal. Employee lays the turnover on the counter. As I grabbed it, it was cold. I asked if it could be warmed up. 2nd employee stuck it in the microwave. I took it back to the table. Turnover was uncooked inside. I returned to the counter to inform the mgr. She attempts to get another one to have nuked in the microwave. Begins to hand it to me only to realize she nuked the apple turnover instead of cherry. She grabbed another turnover, had it nuked. I returned to table only to find the turnover was again raw inside. I gave up and walked out. 2 employees and 1 mgr provided poor, slow service. Can't imagine what it would be like if the place was busy.Sad how little they cared.. won't be back.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Roast Beef
Philip Guthals
Great place to relax to spend time with family or friendsParking: In the shopping centerKid-friendliness: So so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Buffalo Chicken Slider, Chicken Tenders, Number
I would highly recommend NOT going here unless you are ONLY getting a freeze. We paid $21.40 for 6 chicken tenders (NOT the meal) and a large freeze. The chicken tenders are not even as long as my finger :( If this isn't bad enough, prices are not clearly posted and the price wasn't given until we were at the window. This establishment has truly gone down hill!
Cathy C.
I went after church today for lunch I do not do very often because I can't afford to so it's a treat when I do. The manager wasn't there this time I don't know if that matters always it shouldn't but I asked for extra roast beef on a regular which was 2.50 extra that's fine but it didn't have extra roast beef on it instead there was a piece of Swiss cheese my bad for not returning it but I didn't want to be a pain so I just ate it. Also it wasn't hot it was wrapped messy and my curly fries were cold as well and not even full all the way this is my first review on yelp that I have ever done but when I got home I felt like I didn't even have lunch yet usually I'm really full and satisfied very disappointed if this was my first time at this location I know I wouldn't go back but when the manager is there I have always enjoyed my lunch at Arby's. Next time if there is on I will take back my whole meal and ask for another and not just take what I get so that's my fault but very disappointed
Nancy Day
Best drive thru ever!!! Fun, friendly and happy guy running the drive thru. Roast beef sandwich was filled like the good ol days! Glad I stopped!
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Roast Beef Sandwich, Curly Fries
Jerry T
Another problem app. Repeatedly tried to claim their five for ten deals.The app couldn't process my credit card.Finally made the purchase via GPay on the fourth try.And the app doesn't accept Arby's gift cards.Double fail.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Roast Beef
keith demers
Superb service! Always extremely fast and extremely friendly. One of the best Arby's I've ever been to
So many items left out of the bag last night, I didn’t even realize it all when I went back in. Service gets a zero. The food was fine for what you would expect. These employees now get paid more to do the same 1/2 aaa job they did when they were $12 an hour.
Atmosphere: 3
Food: 3
Always consistent food quality. A bit pricey though.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Dip, Roast Beef
This is a good Arby's. Very clean. Great staff. The manager there on the Wednesday night before Thanksgiving was really nice.
Atmosphere: 4
Food: 5
Service: 5
Just went through the drive thru. They screwed up my order…..twice! The bad thing is, it happens all the time. At this point, it’s a management issue. I can forgive a one off event, but it happens ALL THE TIME. I called to let them know. They seemed disinterested and then hung up on me. This location is absolutely unacceptable. I’d give zero stars if I could. I will say, there were two young workers who were nice, and this is not a reflection on them.
Atmosphere: 1
Food: 1
Service: 1
This restaurant has been cleaned up since the last time I have been here. It is very well kept, clean and beautiful looking. The food was amazing and the service was speedy. I unfortunately got heartburn because I am sensitive to spicy sauces, which did not allow for me to fully enjoy my meal, but it was still amazing.
Atmosphere: 5
Food: 5
Service: 5
It's better to park and go inside to order your food here. You might not get exactly what you ordered if you go through the drive thru. For example a #1 double might be given to you as a single. Far better than other Arby's locations as I've had the menu lights turned off on me while I was sitting there, in the drive thru ready to order.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Arby's Signature Sandwiches, Curly Fries, Roast Beef
Stopped by, admittedly a little close to close. Placed order, and spoke with window clerk about the deal on menu. She asked the line cook I guess, but not sure what she said. Seemed as if they didn’t know what I was talking about… (Menu clearly states $5 6 boneless wings w/ small crinkle cut fries. Or $6 9 piece boneless wings with small crinkle cut fries.)I leave without checking bag & notice I am missing the fries, even though I spoke with the lady at the window. No big deal - I return expecting to just get some fries and leave… however, I assume, the woman from the back who was trying to tell the cashier it wasn’t a thing, came on the intercom and told me, rudely, that I somehow ordered it wrong?? There’s no numbers, etc. but I just stated what the menu said, and from my interaction it seemed more as if they were not familiar with their menu or what I was talking about…This is fast food - I don’t expect much, but the order was simple, clearly stated on the menu and instead of honoring what was shown, I was somehow at fault. I work in the service industry myself, so small things like this can certainly be annoying - but, the solution is always so simple. Customer first, especially when you’ve got a giant menu displaying what they’re stating.
Food: 2
Service: 1
Went to eat lunch around 2pm. Was the only customer in the place. Service was terrible and slow. Mgr acted like there's no rush with a customer in front of her. Decided to order a cherry turnover after my meal. Employee lays the turnover on the counter. As I grabbed it, it was cold. I asked if it could be warmed up. 2nd employee stuck it in the microwave. I took it back to the table. Turnover was uncooked inside. I returned to the counter to inform the mgr. She attempts to get another one to have nuked in the microwave. Begins to hand it to me only to realize she nuked the apple turnover instead of cherry. She grabbed another turnover, had it nuked. I returned to table only to find the turnover was again raw inside. I gave up and walked out. 2 employees and 1 mgr provided poor, slow service. Can't imagine what it would be like if the place was busy.Sad how little they cared.. won't be back.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Roast Beef
Great place to relax to spend time with family or friendsParking: In the shopping centerKid-friendliness: So so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Buffalo Chicken Slider, Chicken Tenders, Number
Very clean, nice employees, good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich, Curly Fries, Roast Beef
Restaurantji Recommends
I would highly recommend NOT going here unless you are ONLY getting a freeze. We paid $21.40 for 6 chicken tenders (NOT the meal) and a large freeze. The chicken tenders are not even as long as my finger :( If this isn't bad enough, prices are not clearly posted and the price wasn't given until we were at the window. This establishment has truly gone down hill!
I went after church today for lunch I do not do very often because I can't afford to so it's a treat when I do. The manager wasn't there this time I don't know if that matters always it shouldn't but I asked for extra roast beef on a regular which was 2.50 extra that's fine but it didn't have extra roast beef on it instead there was a piece of Swiss cheese my bad for not returning it but I didn't want to be a pain so I just ate it. Also it wasn't hot it was wrapped messy and my curly fries were cold as well and not even full all the way this is my first review on yelp that I have ever done but when I got home I felt like I didn't even have lunch yet usually I'm really full and satisfied very disappointed if this was my first time at this location I know I wouldn't go back but when the manager is there I have always enjoyed my lunch at Arby's. Next time if there is on I will take back my whole meal and ask for another and not just take what I get so that's my fault but very disappointed
Best drive thru ever!!! Fun, friendly and happy guy running the drive thru. Roast beef sandwich was filled like the good ol days! Glad I stopped!
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Roast Beef Sandwich, Curly Fries
Another problem app. Repeatedly tried to claim their five for ten deals.The app couldn't process my credit card.Finally made the purchase via GPay on the fourth try.And the app doesn't accept Arby's gift cards.Double fail.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Roast Beef
Superb service! Always extremely fast and extremely friendly. One of the best Arby's I've ever been to
Atmosphere: 5
Food: 5
Service: 5