Chipotle Mexican Grill

Served old, brown, oxidized guacamole in my takeout order today. It was all the way through, not simply the surface and tasted bad. As instructed, I forwarded the complaint via the electronic customer support team. They denied the refund of $2.75 citing that they are unable to refund every customer with an order complaint. Over the last year or few, I have noticed a decline in the chicken quality (excess grizzle, bones etc) and have continued to try, without complaint, expecting that all businesses have difficult days. The poor food quality has been increasingly consistent and unavoidable. The in person team was above average today.

Atmosphere: 2

Food: 1

Service: 4

Been coming here since this location opened. recently started coming back here the past year after moving. service is absolutely awful past couple times we've been in. This last visit food was undercooked should not be served. Won't be back to this location.

Atmosphere: 5

Food: 2

Service: 2

My family ordered 8 meals and they got 2/8 of them right. They were correct on the stickers but had almost nothing that we asked for in the bowls and burritos. They also somehow forgot to give us 2 so when we got home we only had 6 burritos/ bowls. This also isn’t the first time it’s happened to my family. Last time we ordered they forgot another burrito and switched one of our burritos with someone else. If you’re going to order from chipotle don’t order from this one!!

Service: 1

Burrito was Luke warm.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Burrito Bowl, Chips, Burrito, Tacos

Exceptionally rude staff, messy work stations and sloppy presentation of food. These people legit seem contemptuous of their own customers.

Atmosphere: 1

Food: 1

Service: 1

I LOVE CHIPOTLE 😜

Atmosphere: 5

Food: 5

Service: 5

Our online order is incorrect at least 75% of the time at this location, and we order from here 2-3 times/month for the last 3 years. They've given us a burrito bowl instead of a burrito, the quesadilla has weird chunks of black char on the tortilla, they don't put the fajita veggies in the quesadilla and instead put them on the side, they forget the sides that come with the quesadilla...the list goes on. Usually we just deal with it because we don't find out until we're home, but when it's bad enough, we've driven back in, and they haven't even apologized or offered a credit. Now we check the order before we leave with it, which we shouldn't have to do. Tonight, I again had to ask them to remake the quesadilla due to chunks of black something (maybe char from the grill) being all over it, and when I asked them, they didn't apologize for the mistake. We are done going to this location.

Atmosphere: 2

Food: 1

Service: 1

Tiny burrito. Bowl was also lacking and missing ingredients. You could practically see the bottom of the bowl. Corporate will not refund you: “Unfortunately we can't compensate every time an order isn't perfectly surprising.”

Atmosphere: 3

Food: 1

Service: 5

There guacamole seems to be brown often, with parts of the pit mixed in. Flavor of the bowl, just salty. Disappointed in this location.

Atmosphere: 5

Food: 2

Service: 4

Recommended dishes: Burrito Bowl, Large Side of Guacamole, Burrito

Without a doubt, it is one of the best quality fast food businesses.

Atmosphere: 4

Food: 4

Service: 4

Tried this location a few times, portions are always skimpy and the salads are soaking wet. My to go order tonight was mostly inedible.

Atmosphere: 4

Food: 2

Service: 2

I am sad about this trip to Chipotle. This was a carry out meal for 5 of my family the other night that was awful. The guacamole was dark green, old and dried avocado - very unusual?! There were yucky old shriveled greens and a couple of chicken pieces contained gristle. I honestly never had a bowl from Chipotle with all of these in one bowl. Horrible!

Food: 1

Recommended dishes: Burrito Bowl, Side of Guacamole

Every time I visit this location I am extremely disappointed. Quality is terrible and the serving portions are tiny. I’ve also never seen a worker over 16. Is there any management to fix these constant issues?? Hands down worst Chipotle location in Colorado!

Atmosphere: 3

Food: 1

Service: 3

I am sad about this trip to Chipotle. This was a carry out meal for 5 of my family the other night that was awful. The guacamole was dark green, old and dried avocado - very unusual?! There were yucky old shriveled greens and a couple of chicken pieces contained gristle. I honestly never had a bowl from Chipotle with all of these in one bowl. Horrible!

Food: 1

Recommended dishes: Burrito Bowl, Side of Guacamole

Food is not good here. Rice is always hard and not cooked correctly, chicken is fatty and the steak is overcooked. I stopped going here because staff is unfriendly and the food here is moderate, other location chipotles have better food. The restaurant is very dirty and unsanitary.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chips