Domino's Pizza

pasta is always hit or miss here, i guess it’s my fault for ordering pasta from a pizza restaurant, literally dry as heck and little to no toppings of what i ordered. i mixed it up to look for sauce and toppings, counted 2 pieces of chicken 💀i always get pasta here bc sometimes SOMETIMES it’s really good pls y'all stop making it dry 😭 ngl i shed a couple tears💀. i used to work for dominoes so i know its not hard to make a pasta… anyways don’t get the pasta here lols. Drivers are super friendly though we love them🫶🏻.

Food: 1

Service: 4

Al was amazing when my order wasn't up to par. He made it right, right away and was friendly and helpful!

Atmosphere: 5

Food: 5

Service: 5

We had a slight issue but the GM more than made it right. He was awesome!

Atmosphere: 5

Food: 5

Service: 5

🍕 Sometimes commercial pizza chains get a bad reputation and I want to tell you why this Domino's is a slice above the rest.

Last night, after a 12 hour workday, I placed an order online. I showed up about 10 minutes after the order was placed. Walking in, the staff welcomed me in and everyone was friendly. My pizzas were just coming out of the oven and this is why I say this local Domino's is top notch. While trying to pay for my pizza's, their credit card terminal went down. The manager was just behind the counter cutting and boxing. He said that "the customer didn't ask for technical difficulties so the pizza's are on us."

THATS CUSTOMER SERVICE. These guys had no idea how long of a day I just had or that my family was waiting on me with food. They could have made me wait until their system restarted which could have been 5 or 15 minutes, but they didn't. The manager comped the two large pizza's, smiled, and said enjoy. This is what taking care of your customers looks like.

You guys have no idea that this was the highlight of my day and certainly worthy of a 5star review! Thanks a ton for the great pizza and customer service! 🍕

Atmosphere: 5

Food: 5

Service: 5

Food was good. Staff was very nice and helpful. What more could you ask for?

Service: 5

I ordered online and was quoted 25-35 minutes. After 40 minutes I called the store. I was assured the order was leaving the store as we spoke. Still waiting on that order after an hour

Food: 2

Service: 1

I don't like giving out low ratings to restaurants because it is so difficult to turn profit out of a restaurant and so tough to find quality people that can reliably show up and do a good job. The problem i have with this Domino's in particular is the fact that even when I order pizzas with extra cheese and sauce, I get a dry pizza with scanty amount of cheese and less than standard amount of sauce, forget extra. This happened to me two times in a row with different people working there. That tells me that the owner/manager most likely has trained their staff to under deliver in quality. This is why I feel duty bound to give two stars. I live much closer to this Domino's than others in the area. I may try a pizza again in future and will edit this review if they have corrected this problem. But I hope the owners are taking the low rating of their domino's compared to others in the area seriously.

Atmosphere: 4

Food: 2

Service: 3

I ordered a 3-topping large pizza. Usually this is not an issue, when it was delivered it was COVERED in a disgusting Italian style seasoning. I did not order this seasoning on my pizza. It was not consumable it was so gross.

Food: 1

Ordered a veggie pan pizza without onions.

Atmosphere: 5

Food: 5

Service: 5

Food is always good,
Sierra was very helpful. We had an issue with delivery and had to come into the store, she was fast and efficient at remaking our order. And Alec was working his butt off. I've never seen someone move so fast in a pizza kitchen.

Atmosphere: 5

Food: 5

Service: 4

This reminds me of a movie. The manager was shown the actual sorry product vs. the picture on the display. Dominoes depicts succulent BBQ chicken. Then, they serve dry chicken with a little sauce as an afterthought. I ordered the wings. I had my spouse pick them up for me. The wings are Pathetic.

Atmosphere: 4

Food: 1

Charging extra for parm and pepper is heresy to the nth degree. Absolutely unacceptable in the pizza community.

We order here frequently, and John the manager is outstanding. He's very professional and personable, and the couple times one of his employees made a mistake, John handled it courteously and quickly with no excuses. He is a customer service expert.

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Most dominos are fine, but this is pathetic honestly, I ordered 2 items less then $20 total, both were missing ingredients and nobody answered the phone when I reached out about it. Hopefully this store gets an audit for all the product they "sell" that never gets to the customer. I wouldn't complain like this if it was the first time... or second... or third.... but it's almost comedic at this point.. are your cooks blind and deaf????.

Atmosphere: 1

Food: 1

Service: 1

AMAZING you blew it out of the water!! Our order of 3 pizzas and bread were the best we have had in a long time!!! Thank you ken caryl colorado branch amazing !! You know how to do it!! Thank you
Thank you for everything you do daily!!!

Atmosphere: 5

Food: 5

Service: 5