Starbucks
9360 S Colorado Blvd, Highlands Ranch
(720) 348-1026
Recent Reviews
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Rarely gets my order wrong which is pretty uncommon for a Starbucks and my drink always tastes the same which also uncommon for a Starbucks 🙏🏻
HORRIBLE!!! Drinks are nasty and attitudes garbage
Worst Starbucks customer service ever! They always claim to be out of everything on top of that , manager is a ten girl with no customer service experience
Da Bucks!!
AC ON full blast in the middle of winter
60 degrees or lower inside: huge waste of energy
And everyone inside was complaining: person behind the counter basically said who cares
Atmosphere: 2
Food: 3
Service: 3
The people here are rude and the coffee is terrible
Atmosphere: 1
Food: 1
Service: 1
One of the slowest drive thru locations
I will not order from this Starbucks anymore! I’ve gotten bad whipped cream in my coffee, making my drink undrinkable. The kicker for was them giving me caffeine when I order decaf. My body can not longer handle caffeine, so this mistake had an impact on my body for the day
Sat at a table for fifteen minutes before anyone greeted me... Clearly shows poor staffing and payroll that the employees can't even greet a paying customer!! Great frozen impossible breakfast sandwich though, and the finly frap is to die for! pics of my excellent servers THE BILLS WERE DUE!
Atmosphere: 5
Food: 3
Service: 2
I’m a DoorDash driver. I had to pick up an order at this location. The employees were too busy talking amongst themselves and chatting through their headsets to realize I hadn’t even been greeted. I waited ten minutes AFTER the order should have been picked up to just leave. They never even greeted me. They’re paid by the hour. I’m paid by the order. I have better things to do than be driving all over the city chasing no shows. Tell your employees that, if they’re having a conversation, and a customer walks in, whatever they were talking about, DROP IT. Get the customer first. It only takes one bad order like this to screw up a deliver driver’s paycheck. I suggest you find a way to get with it, u less you want to pay my rent, my car, and my car insurance.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice layout for a
Atmosphere: 5
Food: 5
Service: 5
This Starbucks has on multiple occasions just forgot to make the food I ordered. I'm not sure what's going on but it's the only Starbucks I have an issue with. It's so frustrating when you're just waiting there forever for your food and people are coming and going. The staff are running around like chickens with their heads cut off so they're obviously working on something other than the food you ordered 15 minutes prior.
Atmosphere: 2
Food: 5
Service: 2
$8 for a latte and biscotti. This is insane. This is the last time I will visit a Starbucks except maybe to use their bathroom facilities. Corporate greed at it's finest.
Staff is rude and they are blaring music! We don’t need to jam out. When I asked if they could turn the music down the girl behind the counter said I’m free to leave.
Atmosphere: 1
Service: 1
This location is great. I come every morning and I use the mobile app. When I pull up to the speaker box Jane knows exactly who I am and has my order ready. Jane's customer service is outstanding. In a world where customer service has gone by the waste side she is a super star.
Atmosphere: 5
Food: 5
Service: 5
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