Had an amazing birthday experience thanks to Sterling. Amazing customer service and delicious coffee! Thank you so much for making the day special!
Atmosphere: 5
Food: 5
Service: 5
Punch Denverboxing
⭐☆☆☆☆ – Disappointed by lack of basic humanity
I just visited this Starbucks within the last few minutes and had a very disappointing experience with an employee named Bethany. I urgently needed to use the restroom and asked politely if I could use it. She told me it was for customers only and insisted I make a purchase first — even after I said I intended to buy something, but simply needed to use the restroom before ordering.
It’s unreasonable to expect someone to make a purchase while in discomfort, and it’s disheartening that compassion and basic humanity seem to have been replaced by rigid policy. I understand wanting to reserve restrooms for paying customers, but there’s a way to enforce that rule with empathy. Had I been allowed to use the restroom, I absolutely would have stayed to buy something. Instead, I left feeling unwelcome and disappointed.
This experience does not reflect the warmth or community spirit Starbucks claims to stand for. I hope management reconsiders how this policy is applied — people deserve to be treated like humans first, not transactions.
Service: 1
Bev Monaco
The “message” on my order says it all!
Atmosphere: 3
Food: 3
Service: 3
Anthony Kreashko
Wouldn’t let a gentleman who was doing DoorDash use the restroom. Wanted him to purchase something first. If you have someone who is doing your deliveries I think they should be allow to use the restroom. Sure he said he didn’t have an actual dash from that store but was waiting for an order to come across. But they wouldn’t let him use the bathroom. He didn’t leave nicely, but I wouldn’t either. Not for that kind of treatment.
Atmosphere: 1
Service: 1
Gmail Account
Excellent service and quality food and awesome coffee. I always get a half sweet carmel macchiatto with almond milk and they make it perfect everytime. My drink is nice and creamy, balanced and HOT! My everything bagel is always fresh and toasted perfectly. Thank you for starting my morning perfectly 👌
I dont agree with the negative reviews about the bathroom at this location. This is a rough location and I personally am glad there is a code for the restroom it keeps paying customers as well as the employees safe! Keep up the great work thank you for being on this side of town.
Atmosphere: 5
Food: 5
Service: 5
Ali Golightly
I was really delighted with this Starbucks. It was not overcrowded with furniture, while still having lots of seating options. The young lady that greeted us was very professional and helpful. And my PSL was divine!!!
Atmosphere: 4
Food: 5
Service: 5
Everett Caldwell
First time here, came into the store to study, and my usual flow is to sit down, get organized, then order a coffee. This time I really needed to use the restroom, and when I tried to ask for the code, the guy with the died purple hair barely acknowledged me and told me I needed to be a 'paying' customer. That really upset me because I often times buy 2-3 coffees plus food over a 4-6 hour study session--I'm really blowing my bank account at these coffee shops. No other Starbucks I have been to has mandated a pay before use policy for their restrooms. Second time I showed up (it's close to a spot I frequent), I came by and had to wait for a girl to come to the register from elsewhere in the store. I tried to lock eyes with purple hair guy to get some sort of assurance I would be helped, but he just ignored me while he was talking with his coworker. Clean and good vibe in the seating area of the store. AC here is great while it's roasting outside.
Atmosphere: 4
Food: 4
Service: 2
Cayden Duchesne
Asked for light ice and extra Boba for two drinks in the drive through paid for both and received neither in either drink, it actually seemed as if they put more ice then normal, I've never thought Starbucks was a waste of money until today, completely ruined my experience as I drank my Summer-Berry Lemonade in about 5 drinks and about half the Boba was stuck under the ice, I've had this drink many times and this is THE FIRST time ive had a problem with it. I will not be visiting this location again. Waste of money if you dont even get what you paid for.
Food: 1
E. Templeton
This location specifically has many issues. They overcharge and don’t make the drinks as ordered.
Atmosphere: 1
Food: 1
Service: 1
Michael Gore
I went there to meet my nephew that I've never met before for the first time He's 24 years old or so now and it was cool I got him a sandwich and got me regular black coffee and it's nice sitting there and people were friendly and the staff was friendly and see some people come in and just plug in your device and. charge up and sit there and relax and you was cool with it. I'd recommend going here
super uptight about the bathrooms... If a pregnant customer comes in about to pee her pants they literally have her wait in line, make an order and pay for it before they will give the bathroom code... if you guys reply to this please enlighten everyone as to why there is such a strict need to safeguard the bathrooms from ppl who are obviously competent customers.
anyways other than that the summer berry refresher is bomb I love the little pearls and a little yummy drink run never fails to make me happy type shiihh🔥🔥
elise chavez
no water for the poor
Eniale Lawreese
THIS IS THE LITTLETON NEAR WINDERMERE LOCATION.
I CAN READ!
Rude server assuming that I could not read or did not see sign regarding use of bathroom. I saw the sign, I intended to make a purchase after coming out of the bathroom. But you know how you treated me. Don't worry I will never come back to this establishment nor will I accompany friends who like to frequent this unprofessional place.
Stephen Rollins
Bought a cup of coffee and had my guitar on me. Played about 30 seconds (no customers outside on the patio) Starbucks employee said she would call the police on me if I didn’t leave cause homeless can’t sit there. My guitar is worth $3,000. lol Just left and I will never be back. Starsucks…
Steven Williams
Good service. Always service. Good location if you're going East. Didn't have any food.
Had an amazing birthday experience thanks to Sterling. Amazing customer service and delicious coffee! Thank you so much for making the day special!
Atmosphere: 5
Food: 5
Service: 5
⭐☆☆☆☆ – Disappointed by lack of basic humanity
I just visited this Starbucks within the last few minutes and had a very disappointing experience with an employee named Bethany. I urgently needed to use the restroom and asked politely if I could use it. She told me it was for customers only and insisted I make a purchase first — even after I said I intended to buy something, but simply needed to use the restroom before ordering.
It’s unreasonable to expect someone to make a purchase while in discomfort, and it’s disheartening that compassion and basic humanity seem to have been replaced by rigid policy. I understand wanting to reserve restrooms for paying customers, but there’s a way to enforce that rule with empathy. Had I been allowed to use the restroom, I absolutely would have stayed to buy something. Instead, I left feeling unwelcome and disappointed.
This experience does not reflect the warmth or community spirit Starbucks claims to stand for. I hope management reconsiders how this policy is applied — people deserve to be treated like humans first, not transactions.
Service: 1
The “message” on my order says it all!
Atmosphere: 3
Food: 3
Service: 3
Wouldn’t let a gentleman who was doing DoorDash use the restroom. Wanted him to purchase something first. If you have someone who is doing your deliveries I think they should be allow to use the restroom. Sure he said he didn’t have an actual dash from that store but was waiting for an order to come across. But they wouldn’t let him use the bathroom. He didn’t leave nicely, but I wouldn’t either. Not for that kind of treatment.
Atmosphere: 1
Service: 1
Excellent service and quality food and awesome coffee. I always get a half sweet carmel macchiatto with almond milk and they make it perfect everytime. My drink is nice and creamy, balanced and HOT! My everything bagel is always fresh and toasted perfectly. Thank you for starting my morning perfectly 👌
I dont agree with the negative reviews about the bathroom at this location. This is a rough location and I personally am glad there is a code for the restroom it keeps paying customers as well as the employees safe! Keep up the great work thank you for being on this side of town.
Atmosphere: 5
Food: 5
Service: 5
I was really delighted with this Starbucks. It was not overcrowded with furniture, while still having lots of seating options. The young lady that greeted us was very professional and helpful. And my PSL was divine!!!
Atmosphere: 4
Food: 5
Service: 5
First time here, came into the store to study, and my usual flow is to sit down, get organized, then order a coffee. This time I really needed to use the restroom, and when I tried to ask for the code, the guy with the died purple hair barely acknowledged me and told me I needed to be a 'paying' customer. That really upset me because I often times buy 2-3 coffees plus food over a 4-6 hour study session--I'm really blowing my bank account at these coffee shops. No other Starbucks I have been to has mandated a pay before use policy for their restrooms. Second time I showed up (it's close to a spot I frequent), I came by and had to wait for a girl to come to the register from elsewhere in the store. I tried to lock eyes with purple hair guy to get some sort of assurance I would be helped, but he just ignored me while he was talking with his coworker. Clean and good vibe in the seating area of the store. AC here is great while it's roasting outside.
Atmosphere: 4
Food: 4
Service: 2
Asked for light ice and extra Boba for two drinks in the drive through paid for both and received neither in either drink, it actually seemed as if they put more ice then normal, I've never thought Starbucks was a waste of money until today, completely ruined my experience as I drank my Summer-Berry Lemonade in about 5 drinks and about half the Boba was stuck under the ice, I've had this drink many times and this is THE FIRST time ive had a problem with it. I will not be visiting this location again. Waste of money if you dont even get what you paid for.
Food: 1
This location specifically has many issues. They overcharge and don’t make the drinks as ordered.
Atmosphere: 1
Food: 1
Service: 1
I went there to meet my nephew that I've never met before for the first time He's 24 years old or so now and it was cool I got him a sandwich and got me regular black coffee and it's nice sitting there and people were friendly and the staff was friendly and see some people come in and just plug in your device and. charge up and sit there and relax and you was cool with it. I'd recommend going here
Restaurantji Recommends
super uptight about the bathrooms... If a pregnant customer comes in about to pee her pants they literally have her wait in line, make an order and pay for it before they will give the bathroom code... if you guys reply to this please enlighten everyone as to why there is such a strict need to safeguard the bathrooms from ppl who are obviously competent customers.
anyways other than that the summer berry refresher is bomb I love the little pearls and a little yummy drink run never fails to make me happy type shiihh🔥🔥
no water for the poor
THIS IS THE LITTLETON NEAR WINDERMERE LOCATION.
I CAN READ!
Rude server assuming that I could not read or did not see sign regarding use of bathroom.
I saw the sign, I intended to make a purchase after coming out of the bathroom.
But you know how you treated me.
Don't worry I will never come back to this establishment nor will I accompany friends who like to frequent this unprofessional place.
Bought a cup of coffee and had my guitar on me. Played about 30 seconds (no customers outside on the patio) Starbucks employee said she would call the police on me if I didn’t leave cause homeless can’t sit there.
My guitar is worth $3,000. lol
Just left and I will never be back.
Starsucks…
Good service. Always service. Good location if you're going East. Didn't have any food.
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