Where is corporate management? I usually enjoy stopping by this Subway location, but my recent visit was disappointing. Several tables were not clean, and it was hard to find a place to sit. I hope the team can focus a bit more on keeping the dining area tidy so customers have a pleasant experience. If you could keep it clean it would be a gold mine Thank you.
Atmosphere: 1
Food: 3
Service: 5
Kyle Chamberlin
I see I'm not the only one who noticed but this is the dirtiest subway I've ever seen. Looks like not a single thing has been cleaned since opening day. The people making our subs just set them on top of old vegetables on the counter. If Subway cares about their franchise they need to get new management in here ASAP.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Dodder
This store is disgusting! Nothing has been cleaned, really cleaned in months. You can tell right when you walk in the front door that is covered in fingerprints and grease, and the food scraps and sauce between the food buckets is disgusting. The young man working today took a knife and wiped it on something behind the counter that I couldn't see and proceeded to cut my sandwich with some sort of white material on it. It is obvious that whoever owns this place does not care about the store or the community that they serve. As a suggestion sell it to somebody who does care so we can actually have a decent Subway in the neighborhood.
Atmosphere: 1
Food: 1
Service: 1
Peter Rains
Since they bought it, it has become absolutely filthy. Everything is sticky and the sneeze guard looks like it gets cleaned with a mop. Can't imagine what the food storage room looks like.
Atmosphere: 2
Service: 3
Jonathan Cunningham
Food area was extremely dirty. Barley anything to choose from at 11am. Missing meats and vegetables.
Atmosphere: 1
Food: 3
Service: 3
David Ortiz
I understand it's hard to keep things tidy when there's only one person working at a time. But the restroom looks like it hasn't been cleaned properly in weeks. I wanted to add a photo but that would violate the rules of decency.
Atmosphere: 1
Food: 3
Service: 5
Scott Hebert
While ordering our sandwiches, the individuals were both wearing AirPods and one of the works was clearly talking to someone on the phone while we were building our sandwiches. The ingredient options were low or out, the store was not busy at the time and prep of ingredients seemed to lack attention. I will probably go back, but only on the fact that it's one of few options for a quick meal in the roxbourgh area.
Atmosphere: 2
Food: 4
Service: 2
Natalie Bir
The store was completely empty. The floors and tables were filthy. They were out of many of the vegetables for the sandwiches.
I have visited this location numerous times but it is obvious the new owners do not care.
Atmosphere: 1
Food: 2
Service: 2
Ric Parker
It wasn’t even 6pm when I walked in the door tonight but the kid working there gave me a look like he wasn’t happy I came in. I ordered a foot long meatball sub. The kid banged around with the spoon making a lot of noise like he was having trouble getting meatballs out of the pan and then he quickly moved the spoon to the sub so that it was hard to see what was on it. He did that 4 times so I assumed I received the usual 6 meatballs. I got it home and there were only 3 meatballs in it and a lot of sauce. He was obviously too lazy to go get more meatballs. No wonder I was the only customer that close to dinner. I’ll avoid this Subway from now on.
L P
I’ve only visited here a few times over a year but it’s always been dirty and chaotic.
They have dispensers of different drinks (lemonade tea etc) but they are always empty and out of order. The all in one soda dispenser is the only thing working.
Service is poor. I think ownership is very cheap here and it shows. Subway should definitely crack down on these type of locations.
Having worked in the restaurant industry myself, I'm really disappointed with how poorly this location is run. 5/8 visits here have had major issues.
*Numerous incorrect orders *Employees double charging for chips and cookies. *We've had sandwiches rung up with extra charges that were items that came on that specialty sandwich. *Employees lack the knowledge of their own menu *Employees not knowing how to use POS system and requiring manager assistance for 4-5 minutes during rush *Claiming coupons aren't valid for a sandwich when they are and when scanned it works perfectly.
I get it. There is going to be issues and mistakes. No one is perfect. But when a majority of visits have large issues it's a chronic problem. We tried giving this location numerous chances but there can only be so many problems before a customer decides it's not worth going back.
Damaging for the brand.
Atmosphere: 2
Food: 3
Service: 1
Mary Foster
Ordered delivery. One wrap and one sub. Two foot long cookies. Got two sloppy, fishy subs. No foot long cookies. Substituted dried out chocolate chip. What a disappointment. This store doesn’t care about delivering or even making quality food. They blame it on deliveries. Dunno if anyone is in charge or if anyone gives a damn. This was my second order. There won’t be a third. I’m grossed out.
Connor Sunde
This subway was better in 2017 but I’m fat so I still love the food
Where is corporate management? I usually enjoy stopping by this Subway location, but my recent visit was disappointing. Several tables were not clean, and it was hard to find a place to sit. I hope the team can focus a bit more on keeping the dining area tidy so customers have a pleasant experience. If you could keep it clean it would be a gold mine Thank you.
Atmosphere: 1
Food: 3
Service: 5
I see I'm not the only one who noticed but this is the dirtiest subway I've ever seen. Looks like not a single thing has been cleaned since opening day. The people making our subs just set them on top of old vegetables on the counter. If Subway cares about their franchise they need to get new management in here
ASAP.
Atmosphere: 1
Food: 1
Service: 1
This store is disgusting! Nothing has been cleaned, really cleaned in months. You can tell right when you walk in the front door that is covered in fingerprints and grease, and the food scraps and sauce between the food buckets is disgusting. The young man working today took a knife and wiped it on something behind the counter that I couldn't see and proceeded to cut my sandwich with some sort of white material on it. It is obvious that whoever owns this place does not care about the store or the community that they serve. As a suggestion sell it to somebody who does care so we can actually have a decent Subway in the neighborhood.
Atmosphere: 1
Food: 1
Service: 1
Since they bought it, it has become absolutely filthy. Everything is sticky and the sneeze guard looks like it gets cleaned with a mop. Can't imagine what the food storage room looks like.
Atmosphere: 2
Service: 3
Food area was extremely dirty. Barley anything to choose from at 11am. Missing meats and vegetables.
Atmosphere: 1
Food: 3
Service: 3
I understand it's hard to keep things tidy when there's only one person working at a time. But the restroom looks like it hasn't been cleaned properly in weeks. I wanted to add a photo but that would violate the rules of decency.
Atmosphere: 1
Food: 3
Service: 5
While ordering our sandwiches, the individuals were both wearing AirPods and one of the works was clearly talking to someone on the phone while we were building our sandwiches. The ingredient options were low or out, the store was not busy at the time and prep of ingredients seemed to lack attention. I will probably go back, but only on the fact that it's one of few options for a quick meal in the roxbourgh area.
Atmosphere: 2
Food: 4
Service: 2
The store was completely empty. The floors and tables were filthy. They were out of many of the vegetables for the sandwiches.
I have visited this location numerous times but it is obvious the new owners do not care.
Atmosphere: 1
Food: 2
Service: 2
It wasn’t even 6pm when I walked in the door tonight but the kid working there gave me a look like he wasn’t happy I came in. I ordered a foot long meatball sub. The kid banged around with the spoon making a lot of noise like he was having trouble getting meatballs out of the pan and then he quickly moved the spoon to the sub so that it was hard to see what was on it. He did that 4 times so I assumed I received the usual 6 meatballs. I got it home and there were only 3 meatballs in it and a lot of sauce. He was obviously too lazy to go get more meatballs. No wonder I was the only customer that close to dinner. I’ll avoid this Subway from now on.
I’ve only visited here a few times over a year but it’s always been dirty and chaotic.
They have dispensers of different drinks (lemonade tea etc) but they are always empty and out of order. The all in one soda dispenser is the only thing working.
Service is poor. I think ownership is very cheap here and it shows. Subway should definitely crack down on these type of locations.
Restaurantji Recommends
Having worked in the restaurant industry myself, I'm really disappointed with how poorly this location is run. 5/8 visits here have had major issues.
*Numerous incorrect orders
*Employees double charging for chips and cookies.
*We've had sandwiches rung up with extra charges that were items that came on that specialty sandwich.
*Employees lack the knowledge of their own menu
*Employees not knowing how to use POS system and requiring manager assistance for 4-5 minutes during rush
*Claiming coupons aren't valid for a sandwich when they are and when scanned it works perfectly.
I get it. There is going to be issues and mistakes. No one is perfect. But when a majority of visits have large issues it's a chronic problem. We tried giving this location numerous chances but there can only be so many problems before a customer decides it's not worth going back.
Damaging for the brand.
Atmosphere: 2
Food: 3
Service: 1
Ordered delivery. One wrap and one sub. Two foot long cookies. Got two sloppy, fishy subs. No foot long cookies. Substituted dried out chocolate chip. What a disappointment. This store doesn’t care about delivering or even making quality food. They blame it on deliveries. Dunno if anyone is in charge or if anyone gives a damn. This was my second order. There won’t be a third. I’m grossed out.
This subway was better in 2017 but I’m fat so I still love the food
Atmosphere: 3
Food: 5
Service: 4
Good food
Atmosphere: 5
Food: 5
Service: 5
It’s clean and the service is fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
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