We went to pick up an online order in the drive thru and the workers were extremely rude and when we got home we discovered they forgot the 5 cookies we had ordered. I contacted the manager Rose who reached out to me by email and asked how they could make it right. I asked for a refund she offered me a gift card or I could go back to the restaurant for the refund. I chose the gift card. Rose asked for an address to send the gift card to and I gave it to her. That email was sent on 10/01/25 and I have yet to receive my gift card. It's not a lot of money, but it's still frustrating to have paid for something I never received and then having to do so much work just to get my money back. Every time we've been to this location too the workers are rude and barely acknowledge you and almost always forget sauces or utensils.
Atmosphere: 1
Food: 2
Service: 1
Jesse Kirkpatrick
Great food!!!! We have 5 kids and come here often. Great Wendys location. We were just helped by Carroll and she was extremly nice. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Andrew Schmucker
Usually mid
Atmosphere: 2
Food: 2
Service: 2
Ash B
First of all the AI, drive through ordering is ridiculous. Half the time it doesn’t even understand you. Second of all you only get to have one little one ounce dipper of sauce with your order for free. If you want a second little one ounce dipper of sauce you have to pay 50 cents?!?! That whole thing isn’t even made for 50 cents! This is a complete rip off and total joke! One of these is barely enough to eat 4 chicken nuggets with! Let alone if I wanted to have some with my fries too! To boot when I asked about another sauce, I was told 50 cents for any extra sauces, and when I asked if she was serious, I got the window slammed in my face. Good luck getting my money again at this location! Possibly any of them!
Atmosphere: 2
Food: 3
Service: 2
Sam Schutz
Waited my entire lunch behind 4 cars. Had to leave and go back to work because I was in line for 30 minutes. I am now at work hungry.
Service: 1
Matthew Fresquez
Automated drive through is awful.
Sara Lindsey
The FreshAI drive through experience is terrible. I visited this location once in December and once in January and each time had the same experience, where the FreshAI didn’t recognize me at the drive through, even after speaking to hopefully prompt it to recognize my presence, as if my car sitting at the speaker isn’t enough. The employees then get irritated when you eventually pull forward and tell them at the window you have a mobile order. I’d much rather visit a different Wendy’s location that does not have the FreshAI manning the drive through (thankfully not all Wendy’s have the FreshAI yet).
Atmosphere: 1
Food: 4
Service: 2
Ian MickyG
I watched the cashier bare hand my food after using the register. I asked the manager politely if I could get a replacement. She said yes, took the bag back, waited 2 min and gave me the same food back. Disgusting. I'm following up with corporate. It's common sense and courtesy. Mostly I don't appreciate pretending to make a replacement.
Horrible service. No communication skills by the larger bearded man who took my order, forced me to get a drink, when I asked for no drink, and gave me the wrong sauce.
Atmosphere: 4
Food: 3
Service: 1
ace d
I’ve reviewed this Wendy’s before, and honestly nothing has changed. I make my order crystal clear every time, and somehow they still manage to mess it up. I’ve lived here 4 years — the first 2 were fine, but lately something goes wrong EVERY SINGLE VISIT. My order is simple and barely changes, yet they still give me the wrong item, the wrong version, or something totally random I didn’t even ask for. The worst was when the chicken sandwich meal I got for my mom turned into an ICE-COLD breakfast burrito. Not warm. Not fresh. ICE cold. Completely wrong. At this point, it’s just double disappointment every time — wrong food, no proper fix. Save yourself the stress and go somewhere else. And if you’re wondering why I even keep trying… it’s the closest Wendy’s, and yeah, I love the Baconator. But honestly? Every time I go back, I end up regretting it. It’s just not worth it anymore.
Atmosphere: 1
Food: 3
Service: 1
Seaghan Ennis
Weird AI drive through
Aaron on Adventure
It's a Wendy's, it will take longer than you think to get your food. Oh, they have baked potatoes. Great when your sick, and this is colorado.
Atmosphere: 2
Food: 3
Service: 2
Jon Hernandez
This is the WORST wendys I've ever been to as far as waits. Its 840 pm. I just left the drive thru line because there was a truck ahead of me sitting in silence waiting for someone to come take their order. No other cars ahead of the truck, no one in the restaurant. A small female is sitting at the pick up window as i drove off. What is she doing?! Not taking orders, not cooking not cleaning. There is zero excuses for this at 840PM. It's one thing if you come to the speaker and say sorry for the wait I'm just waiting on something and we will be with you but this person is just letting customers sit in silence. FIX THIS LOCATION!
Small parking area
Atmosphere: 4
Food: 5
Service: 5
Awesome place
Atmosphere: 4
Food: 4
Service: 4
We went to pick up an online order in the drive thru and the workers were extremely rude and when we got home we discovered they forgot the 5 cookies we had ordered. I contacted the manager Rose who reached out to me by email and asked how they could make it right. I asked for a refund she offered me a gift card or I could go back to the restaurant for the refund. I chose the gift card. Rose asked for an address to send the gift card to and I gave it to her. That email was sent on 10/01/25 and I have yet to receive my gift card. It's not a lot of money, but it's still frustrating to have paid for something I never received and then having to do so much work just to get my money back. Every time we've been to this location too the workers are rude and barely acknowledge you and almost always forget sauces or utensils.
Atmosphere: 1
Food: 2
Service: 1
Great food!!!! We have 5 kids and come here often. Great Wendys location. We were just helped by Carroll and she was extremly nice. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Usually mid
Atmosphere: 2
Food: 2
Service: 2
First of all the AI, drive through ordering is ridiculous. Half the time it doesn’t even understand you. Second of all you only get to have one little one ounce dipper of sauce with your order for free. If you want a second little one ounce dipper of sauce you have to pay 50 cents?!?! That whole thing isn’t even made for 50 cents! This is a complete rip off and total joke! One of these is barely enough to eat 4 chicken nuggets with! Let alone if I wanted to have some with my fries too! To boot when I asked about another sauce, I was told 50 cents for any extra sauces, and when I asked if she was serious, I got the window slammed in my face. Good luck getting my money again at this location! Possibly any of them!
Atmosphere: 2
Food: 3
Service: 2
Waited my entire lunch behind 4 cars. Had to leave and go back to work because I was in line for 30 minutes. I am now at work hungry.
Service: 1
Automated drive through is awful.
The FreshAI drive through experience is terrible. I visited this location once in December and once in January and each time had the same experience, where the FreshAI didn’t recognize me at the drive through, even after speaking to hopefully prompt it to recognize my presence, as if my car sitting at the speaker isn’t enough. The employees then get irritated when you eventually pull forward and tell them at the window you have a mobile order. I’d much rather visit a different Wendy’s location that does not have the FreshAI manning the drive through (thankfully not all Wendy’s have the FreshAI yet).
Atmosphere: 1
Food: 4
Service: 2
I watched the cashier bare hand my food after using the register. I asked the manager politely if I could get a replacement. She said yes, took the bag back, waited 2 min and gave me the same food back. Disgusting. I'm following up with corporate. It's common sense and courtesy. Mostly I don't appreciate pretending to make a replacement.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible service. No communication skills by the larger bearded man who took my order, forced me to get a drink, when I asked for no drink, and gave me the wrong sauce.
Atmosphere: 4
Food: 3
Service: 1
I’ve reviewed this Wendy’s before, and honestly nothing has changed. I make my order crystal clear every time, and somehow they still manage to mess it up. I’ve lived here 4 years — the first 2 were fine, but lately something goes wrong EVERY SINGLE VISIT.
My order is simple and barely changes, yet they still give me the wrong item, the wrong version, or something totally random I didn’t even ask for.
The worst was when the chicken sandwich meal I got for my mom turned into an ICE-COLD breakfast burrito. Not warm. Not fresh. ICE cold. Completely wrong.
At this point, it’s just double disappointment every time — wrong food, no proper fix. Save yourself the stress and go somewhere else.
And if you’re wondering why I even keep trying… it’s the closest Wendy’s, and yeah, I love the Baconator. But honestly? Every time I go back, I end up regretting it. It’s just not worth it anymore.
Atmosphere: 1
Food: 3
Service: 1
Weird AI drive through
It's a Wendy's, it will take longer than you think to get your food.
Oh, they have baked potatoes. Great when your sick, and this is colorado.
Atmosphere: 2
Food: 3
Service: 2
This is the WORST wendys I've ever been to as far as waits. Its 840 pm. I just left the drive thru line because there was a truck ahead of me sitting in silence waiting for someone to come take their order. No other cars ahead of the truck, no one in the restaurant. A small female is sitting at the pick up window as i drove off. What is she doing?! Not taking orders, not cooking not cleaning. There is zero excuses for this at 840PM. It's one thing if you come to the speaker and say sorry for the wait I'm just waiting on something and we will be with you but this person is just letting customers sit in silence. FIX THIS LOCATION!
Atmosphere: 1
Food: 3
Service: 1
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