I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
Cathy Vorndran
Great wings, great service, will be ordering for the coming up bronco game Sunday. Good match!! Delicious food🍗!!!🤗
Atmosphere: 5
Food: 5
Service: 5
Venus Medeiros Tavares
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Victoria Inscoe
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
Denzel Hernadez
I really liked this place. Siany is very friendly with all the customers who come in.
Atmosphere: 5
Food: 5
Service: 5
C
i love wingstop.. this place sucks. everytime i come here my food isn’t as ordered, my wet tenders are always DRIZZLED with sauce, not tossed and my fries ordered w extra seasoning never has the slightest taste of seasoning. super disappointing, it feels purposeful because at least when i order them normal they come with a little bit of flavor.
Atmosphere: 1
Food: 1
Service: 1
Isaac Lovato
Marcella was absolutely amazing the service was top notch always taking care when I come in thank you for all that u do my favorite Wingstop for miles!
Atmosphere: 5
Food: 5
Service: 5
Kelly P
They prepared and served a doordash order before my order that came in after mine with no excuse especially since I had less food. The food was also very mediocre.
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment.
New store Billings,MT
Clint Lewis
Great Dry Rub!
Atmosphere: 3
Food: 5
Service: 5
Ashley E
The manager Hung up on me several times Regarding an order that was never delivered .She refused to communicate with me… This happened on 11/5/2025 at approximately 9:45 PM. Very poor Customer Service will never be ordering from here again… Already have contacted corporate
Atmosphere: 1
Food: 1
Service: 1
Debbie Boyle
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
Teddy Perea
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
Great wings, great service, will be ordering for the coming up bronco game Sunday. Good match!! Delicious food🍗!!!🤗
Atmosphere: 5
Food: 5
Service: 5
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
I really liked this place. Siany is very friendly with all the customers who come in.
Atmosphere: 5
Food: 5
Service: 5
i love wingstop.. this place sucks.
everytime i come here my food isn’t as ordered, my wet tenders are always DRIZZLED with sauce, not tossed and my fries ordered w extra seasoning never has the slightest taste of seasoning. super disappointing, it feels purposeful because at least when i order them normal they come with a little bit of flavor.
Atmosphere: 1
Food: 1
Service: 1
Marcella was absolutely amazing the service was top notch always taking care when I come in thank you for all that u do my favorite Wingstop for miles!
Atmosphere: 5
Food: 5
Service: 5
They prepared and served a doordash order before my order that came in after mine with no excuse especially since I had less food. The food was also very mediocre.
Atmosphere: 1
Food: 1
Service: 1
Gross, rude staff, order constantly incorrect
Atmosphere: 1
Food: 1
Service: 1
la comida 10/10 te atienden muy bien
Restaurantji Recommends
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment. New store Billings,MT
Great Dry Rub!
Atmosphere: 3
Food: 5
Service: 5
The manager Hung up on me several times
Regarding an order that was never delivered .She refused to communicate with me… This happened on 11/5/2025 at approximately 9:45 PM. Very poor Customer Service will never be ordering from here again… Already have contacted corporate
Atmosphere: 1
Food: 1
Service: 1
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
Loading...