Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment.
New store Billings,MT
Debbie Boyle
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
Teddy Perea
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
Kurt Braschler
Food quality was gross. Wings had no sauce/very dry and rubbery. Had this happen a couple times before, but thought I'd give it another chance. Nearly $20 for 10 wings; no dip or veggies. You can get the same quality food, or better, from a gas station and save yourself $15. I won't be coming back.
Atmosphere: 2
Food: 1
Service: 3
Xitlalict Mendez
Thank you Norma for your professionalism
Atmosphere: 5
Food: 5
Service: 5
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Ruti Vidales
French fries are horrible
Daisy Garcia
The food is great but this is the second time that I order there and when I arrive to the restaurant they have me waiting more than 20 minutes even though I order ahead this is in Brownsville Texas by Southmost rd.
Raulin Pérez
Terrible service. They give you the wrong order, and when you complain, they don't fix the problem. We placed an order for $135, and they gave me a completely different order.
Went to newly opened Tonawanda location for a pick up order we did online. Not only were the fingers cold, they didn’t pack our cheese fries! We didn’t realize it til we got home. I emailed them with no response. Very disappointed!
Kris Walters
I ordered online. App said my food would be ready. I got there, my order was not ready. I looked at the workers, not 1 person in there was wearing gloves.
Trevor Chapman
I got robbed 26$ off of Uber eats I told the driver your gonna have to cancel 3 times I called Uber eats customer service they wouldn't cancel it then I tried talking to the manager about cancelling my delivery he didn't know how I had a highschool student that I talked to twice and hung up on me both times same thing with the manager he hung up me as well so I need to speak with the gm sometime this week I use to work at Wingstop there was never terrible customer service like this
Robin Mackintosh
The food was great 😃👍 The customer service was wonderful 👍😊
la comida 10/10 te atienden muy bien
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment. New store Billings,MT
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
Food quality was gross. Wings had no sauce/very dry and rubbery. Had this happen a couple times before, but thought I'd give it another chance. Nearly $20 for 10 wings; no dip or veggies. You can get the same quality food, or better, from a gas station and save yourself $15. I won't be coming back.
Atmosphere: 2
Food: 1
Service: 3
Thank you Norma for your professionalism
Atmosphere: 5
Food: 5
Service: 5
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
French fries are horrible
The food is great but this is the second time that I order there and when I arrive to the restaurant they have me waiting more than 20 minutes even though I order ahead this is in Brownsville Texas by Southmost rd.
Terrible service. They give you the wrong order, and when you complain, they don't fix the problem. We placed an order for $135, and they gave me a completely different order.
Atmosphere: 2
Food: 2
Restaurantji Recommends
Recently the fries have been on point
Went to newly opened Tonawanda location for a pick up order we did online. Not only were the fingers cold, they didn’t pack our cheese fries! We didn’t realize it til we got home. I emailed them with no response. Very disappointed!
I ordered online. App said my food would be ready. I got there, my order was not ready. I looked at the workers, not 1 person in there was wearing gloves.
I got robbed 26$ off of Uber eats I told the driver your gonna have to cancel 3 times I called Uber eats customer service they wouldn't cancel it then I tried talking to the manager about cancelling my delivery he didn't know how I had a highschool student that I talked to twice and hung up on me both times same thing with the manager he hung up me as well so I need to speak with the gm sometime this week I use to work at Wingstop there was never terrible customer service like this
The food was great 😃👍
The customer service was wonderful 👍😊
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