Santiago's Mexican Restaurant

Having a drive thru makes this are go to on a busy night.

Atmosphere: 4

Food: 5

Service: 5

Never had a bad experience food wise. It’s unfortunate this is the closest location to me because the kid working the register most nights has ZERO customer service. You walk in and he doesn’t bother to greet you or even smile. And he doesn’t say anything until initiate the conversation to order or pick up.

Food: 5

Service: 1

In my opinion burritos are always 💥💥💥

Atmosphere: 5

Food: 5

Service: 5

Food was ok, did get a stomach ache 😫, probably the chili didn't agree with me

Atmosphere: 3

Food: 3

Service: 4

My only complaint is that they need straws for their cold beverages at this location. Serving cold beverages without straws does not make sense.

Atmosphere: 4

Food: 4

Service: 4

Well as per normal they screwed up my order. It's irritating that they don't have cheese on their Burritos. I order cheese and they don't put it on. They have gotten so expensive for what it is.

I have eaten at a lot of Santiago's locations and this is the best one, in lochbuie. And they're open 7 days a week

The chef clearly knows what they’re doing.

Acknowledge your customers and maybe offer an apology if their pick up order is 20 minutes late.

Wwwwwwwoooooooo!!!

Unfortunately we will no longer be eating here. The food is usually decent, but we tried giving them several chances to redeem themselves. Every time we come here, regardless of what we order whether it’s flautas and bean and cheese burritos, to burgers, fries, and chicken burritos, they take way longer than they should, while completely mess up our orders. Not to mention most of the employees don’t give the best customer service. They’re lucky there was a long line when we left, otherwise I’d be asking for my money back. Don’t eat here, it’s not worth it.

Paid for huevos rancheros and a breakfast burrito. I even left a tip, even though I ordered online and the STILL forgot to give me the burrito. Didn’t notice until I opened what I thought was the burrito and it was tortillas. Workers are lazy. Not the first time they have done something like this. This is why I haven’t been there for a year and of course when I decide to give them another chance they screw me over again.

When did you guys stop putting green chili in your breakfast burritos? You’re supposed to be Santiago’s-not dry ass burritos…

The food there is really good but there is only one problem, and that is that the workers there attend you very horribly. They ignore you on purpose. They also takes forever to give you your food.

Please stop forgetting to smother the smothered burritos. This is the second time from this location. Imagine craving that spicy green chile, and the huge disappointment when you open the box to a naked burrito.