Nespresso
$$ • Coffee Shops, Coffee RoastersAbout Nespresso
Nespresso Reviews
204 ratings
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We have been to this store a few times and are consistently greeted by friendly staff! Today’s visit was particularly lovely. While the employee that helped us was “in-training”, she had incredible customer service and made us laugh several times.
Sarah (manager) came over to help her a few times and was so patient and coached her through the new machine buying process.
Every employee we interacted with had great customer service, but these two really stood...read full review
Sarah (manager) came over to help her a few times and was so patient and coached her through the new machine buying process.
Every employee we interacted with had great customer service, but these two really stood...read full review
I love that there is an option to taste their coffee before purchasing it. I wanted to try the Apple Crisp before ordering it online because the Pumpkin Spice that I ordered tasted like pure cloves…gross. So I drove down from Colorado Springs and I was not disappointed. The shop was not busy so my husband and I got samples right away. The lady attending us was friendly and asked if we wanted the full coffee or just a shot of each. I brought my own milk alternative because...read full review
Ava and Lester are professional and friendly. They provided recommendations and information about the different coffees and what the limited season flavors are currently available. They are a reason to return again and again.
Hours
| Monday | 10AM - 8PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 8PM |
| Saturday | 10AM - 8PM |
| Sunday | 11AM - 6PM |
Nespresso offers a welcoming atmosphere, featuring friendly and knowledgeable staff, including Ava, who provides exceptional customer service. The store has a lively barista that enhances the fun vibe. The coffee remains a highlight, showcasing a wide range of options and convenient Black Friday deals. The elegant and professional decor creates a unique experience, reminiscent of a magical world. Customer service is a strong point, as experienced by callers who received fantastic assistance, ensuring issues like machine troubleshooting were resolved efficiently. While there are some limitations with promotions, Nespresso is a reliable choice for a great cup of coffee. The store also invites customers to explore new flavors and enjoy samples at the coffee bar while they wait to check out.