Parma Trattoria & Mozzarella Bar

Update~

The reason for not reaching out is because there is no point for me to reach back out. First impressions are everything. Going to places as fancy as STK or Capital grill. To as basic as IHOP, I have never been treated with such ill will and disrespect. I have zero tolerance for disrespectful staff especially after how we were nothing but nice. While others may not mind or give you a second chance I will not~ this review will stand strong with my experience.

Photo added of your response in case it’s altered or deleted

I wish you and your staff well~

Original review~ Would have been nice to try the food but we couldn’t get our serves attention after she ignored us for 15 minutes. When someone says they need more time that’s 5 minutes. Everyone that was in our party spent 5+ years in restaurants and know better then to treat a paying customer like that. Server had an attitude since we walked in. I can only assume it was due to appearance “tattooed and casual attire”. Pleased to say I’ll never give this place a shot again. So glad Murphy’s Tap-house was open and willing to take our money.

Atmosphere: 1

Food: 1

Service: 1

Came on a Friday and it was bustling! Great food, service, and vibes ✨️

Atmosphere: 5

Food: 5

Service: 5

Great but could be better

For the Parma pizza, put the arugula on top so it doesn’t wilt, and cut the pizza after the toppings. Why stretch out prosciutto over multiple slices and make a giant mess. Seems obvious but I guess not.

That’s my only objective fix, the rest is personal opinion so I won’t comment. This place is fantastic just needs some attention to detail to be perfect.

Atmosphere: 5

Food: 4

Service: 5

The italian food go-too for locals. Takeout or dine in. Larger or small groups, covered patio or inside seating

Atmosphere: 5

Food: 5

Service: 5

My husband and I had an amazing lunch today! The service was fantastic and the food was delicious.

Atmosphere: 5

Food: 5

Service: 5

Parma is a favorite for happy hour get togethers and I finally just went there for lunch. I was a little surprised there wasn't a lunch menu and that the only difference between lunch and dinner choices was some sandwiches that were available. I had the Cinque which was a generously sized eggplant parmesan on focaccia. It was no surprise that it was delicious as Parma's food always is. Parma is consistently good and has many great choices for Italian dishes to suit everyone's appetite and a great selection of wine and cocktails.

Atmosphere: 4

Food: 5

Service: 5

This is a tremendous restaurant experience. Amazing food and service, would definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

Food is absolutely amazing, the service left a bit to be desired

Atmosphere: 4

Food: 5

Service: 4

This place was super tucked back into a small strip mall but everything about it was amazing. Our waitress was super amazing and sweet, very attentive. So service was an easy 5/5 stars. We got our food super quickly and everyone I ate with enjoyed it. I was very thankful and happy when I was able to change my sauce on pasta the meal I chose. It was very delicious and hot. The atmosphere was very nice and quiet with dim lighting. Overall this place was super awesome, the food was good, the waitress was amazing and everything about it was great. Easy 5/5

Atmosphere: 5

Food: 5

Service: 5

Even though this restaurant is in a strip mall, the food service and atmosphere was great, a must if you love Italian food❣️
The calamari was cooked to perfection as well!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Appetizers

Parma is a place I have eaten at several times. Normally it is good but lately it has fallen. Last night when I walked in the host was nowhere to be found. We had to stand around for a bit before she finally came and greeted us. I watched her while we ate dinner. The majority of the night she was gone from the stand and kitchen staff had to answer the phone. I watched dozens of people walk in greeted by no one.. We get seated and order our drinks. We order calamari, a mozzarella dish, lobster ravioli, chicken Alfredo, and a margarita pizza. Our waiter was mediocre at best. He did ask if we were returning customers to the restaurant we said yes. He never came by to refill our drinks. He asked if he should ring in our entrées after we had finished our appetizers. I normally come to Parma for their wonderful margarita pizzas however they had changed the recipe. What we got was not a margarita pizza. It was a cheese pizza with a few random strands of basil. Before Parma had mozzarella, and thin tomato slices. I asked the waiter if the recipe had changed he said no then asked if I wanted it remade. I said no to that because I don't want the same bad pizza. I ate a single bite and left the rest. The other food was great. The calamari, lobster ravioli, chicken Alfredo, and mozz dish were good. The pizzas have fallen from grace here, so beware if you order one. The waiter kept asking if he could clear my plates. I had put them to the side of the table showing I was clearly done with them. We had to flag him down to pay our bill. Before tipping the meal was 115$. Parma is full of teenage staff. The food is good (except pizzas) but the staff is underwhelming.

Editing this review because the owner responded. We went on a Wednesday evening at 5:30pm. It was certainly not a "very slow shift." The restaurant was very busy. I already told you everything that made the experience less than spectacular. The help you had on Wed December 4 at 5:30 pm was lacking.

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Lobster Ravioli

Solid Italian restaurant! Appropriately sized menu. Small fresh pasta selection. Right-sized wine list. Cannoli was excellent :). Located conspicuously in a mini strip mall. Affordable, especially for the quality of the food. Would go back.

Atmosphere: 4

Food: 4

Service: 4

My husband and I had an amazing experience at Parma. It was our anniversary and thought why not try this place, it was our first time. We were both so hungry but we found this on Yelp and immediately got a table. The food was delicious, with every dish full of flavor and made with top-quality ingredients. Our server, Ilona, was fantastic – even though she was busy, she was always attentive, friendly, and knew the menu inside and out. She also gave us great wine recommendations that paired perfectly with our meal. The service was quick, and we never had to wait long for anything. Overall, the food, wine, and service were all outstanding. I can’t wait to return and highly recommend this place!

Atmosphere: 5

Food: 5

Service: 5

Food was great! Service was a little off and we felt very rushed. But that could be a one time occurrence.

Atmosphere: 4

Food: 5

Service: 3

My husband i went yesterday because i had an intense craving for bread and oil and we wanted to try a new place. They offer complimentary (i think) focaccia bread with a tasty pesto dipping sauce. We ordered brussel sprouts which were tasty and clam volgote (spelling?) for appetizers. We were not disappointed. My husband and i were expecting a slightly heavier cream sauce, but it was a very light garlicy sauce. yum yum! It didnt come with bread but we used the complimentary bread. We ordered the appetizers and main dishes together, but it took something like 25-30 minutes for our main course to come out. Perhaps it was due to the baked lasagna? It was the BEST lasagna i think i have ever had. The red sauce was incredible. My husband loves lasagna and he said it was amazing too. I ordered paperdelle porchini. It was a bit too rich for me. I probably would order the lasagna for myself next time too. We also ordered desserts! Cannoli and chocolate torta. I am not a cannoli fan, so i didnt care for it, but the chocolate torta was sooooooo good. We were really happy with our meal and would highly recommend this place

Atmosphere: 5

Food: 5

Service: 4