Craftwood Peak by Wedgewood Weddings
404 El Paso Blvd, Manitou Springs
(866) 966-3009
Recent Reviews
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I recently attended my best friend’s wedding at this venue as a bridesmaid, and unfortunately, several issues made the experience less than ideal.
To start, there was a significant mishap when the staff dropped one of the wedding cakes. It was an unfortunate incident, and the venue’s handling of it didn’t inspire much confidence. They also nearly forgot to return the cake toppers, which we only got back because we remembered to ask.
The photobooth was another disappointment. Not only was it not working properly for a while, but some of the props we brought and custom-made for the wedding were never put out. When we asked the staff about it, they insisted that the props weren’t there without actually checking, only for us to find them later. Additionally, other props went missing entirely after the event, which was frustrating.
The rehearsal was also a mess, as the planner showed up 40 minutes late and claimed it was due to another meeting with the venue. This really impacted our timeline and caused unnecessary stress before the big day. If she had something to attend to, they should have let her go from the meeting on time.
It’s also worth mentioning that the venue has get-ready areas, but you aren’t allowed to use them until right before the wedding. We had to get special permission just to use them 2 hours before the ceremony, instead of the 1.5 hours they initially allowed. This policy made getting prepared far more stressful than it needed to be. I have to wonder if the venue was probably run much more smoothly before Wedgewood bought it. It used to be an independent wedding venue, but since being taken over by a corporate entity, it seems the "getting ready" areas are more for show or leaving belongings in.
The bartender came across as annoyed to be there. This reflected in the service, as he forgot to make my drink on more than one occasion or made it incorrectly. Although the drinks themselves when I got them were great.
The Caesar salad served during the reception had croutons already mixed in, even though the venue was aware that there were gluten-free guests. It would have been considerate to keep the croutons separate to accommodate everyone’s dietary needs since the bride and groom were so clear about the gluten free options. The charcuterie board after the ceremony also ran out of crackers with still a lot of cheese remaining.
The parking situation was also a little confusing and not clearly marked. While the dancing room was beautiful, it became quite hot with only one visible AC unit in a corner, which wasn’t sufficient to keep the room cool.
Overall, while the venue had its nice moments, and the venue itself and space is beautiful. The lack of attention to detail, mishandling of important elements, and poor communication left a lot to be desired.
9.22.24 was a day to never forget. Special thanks to Katie and Liam. They went above and beyond to make our day feel effortless and unforgettable. 10-10 would recommend!
We had a lovely wedding at Craftwood Peak. Katie did a wonderful job of making sure everything flowed throughout the day and into dinner. Our banquet captain, Liam, was phenomenal and made a great night perfect. The venue itself is gorgeous and our guests all were gushing about how wonderful the venue and food were. My only real criticism was a few areas where communication was lacking, mostly regarding scheduled tastings and catering service options. But overall I wouldn't change anything about my time working with them,
The venue was clean, organized, and cozy. Amazing staff. The food was absolutely amazing. The DJ tonight killed it(and he was handsome lol) I had a wonderful time so did the bride and groom. Recommend highly for a brilliant yet cozy wedding.
Had a wonderful experience as a wedding guest here! Everything you need in one place!
Our experience with Craftwood Peak for our wedding was amazing! It is such a beautiful venue and we fell in love with the building right away. From our initial tour all the way through send off after our ceremony and reception, Craftwood was a joy to work with and took great care of us. Even though we were planning from out of state, they made the process easy and made sure everything was covered. There were many extra little touches that really stood out – from a printed photo at our sweetheart table of us just after getting married to being sent off at the end of the night with an extra meal and cake. We especially loved the 5 minutes to ourselves just after getting married with a spread of appetizers and our favorite drinks. Our coordinators, Katie and Natalie, were a joy to work with and so on top of everything. They really made our wedding day go smoothly and allowed us to thoroughly enjoy our day.
The staff made it easy, light, professional and fun all at the same time! Kayla and Katie carried the weight of the complexities of so many moving parts - their seasoned experience and creative insights ensured we had a perfect wedding and reception. Our meal was fantastic and Natalie made sure everyone was able to navigate the meal process. Riley worked his tail off during the open bar...great hustle to keep everyone served and topped off.
Our guests were extremely complimentary on the food and the attentive staff. Food was definitively better than any wedding reception food we have ever tasted. All of the staff went out of their way to make sure everything was done correctly, without any stress on the bride and groom. We will give recommendations to any of our friends that are looking for an amazing venue for their event!
Hands down the best place to have a function!
Overall, it was a great experience and beautiful venue for our wedding. The problem we had was day of the wedding they had a large group touring the venue when the bridal party had arrived. I found out a group of people walked into the house where my wife and her bridesmaids were getting ready while hair and makeup was being done. None of the seats were set up like they were supposed to be, tables weren’t done, and the requested drinks were not in the grooms house. Our coordinator was busy discussing prices with another potential client until almost an hour past our arrival. We paid extra money to show up early so I found it to be very rude they booked another showing and meeting that cut into our wedding day preparations. I don’t blame the coordinator - Katie was AMAZING and so friendly throughout the whole process we loved working with her - but I think Wedgewood weddings should have better policy in place to prevent the overlap.
The directions were very good til we neared the event, then they were early or late!
Very nice venue for a reception or small intimate wedding!
Restaurantji Recommends
I had the privilege of photographing a wedding at the Craftwood. Not only will o say how accommodating and professional the staff was, it is also a beautiful place for wedding photos. Highly recommend
tl;dr The entire process was not perfect (it never is) but definitely made up for it the day of! The attention to detail was phenomenal & would recommend for anyone planning a wedding to consider this venue. Check out the *** bullet points for the highlights.
- The venue is really picturesque. We wanted an adventure / rustic mountain theme and the area definitely captured that with the mountains in the back and the cute cottages. The photographer had an abundant amount of backgrounds on the premises to utilize.
- We can't ding Wedgewood Weddings for the hiccups that occurred during the planning process as I never heard of a perfectly smooth wedding. Their process really streamlined the planning aspects & when there was requests/corrections to be made, they definitely took the feedback and fixed it!
- ***We really liked that they had vendors built into the packages, especially for a decision paralysis person like myself. We utilized the DJ, Florist, & Cake vendors (which were all wonderful!) and opted out of the photographer. The advantage is they are familiar with the space so the day of setup was seamless.
- Instead of having a single planner, you have a team of planners that pick up the meetings & questions you may have. The advantage of this is the response time is quick. The disadvantage we observed was they might not be as intimately familiar with your specific details at a given moment; however, that did NOT become a factor the day of but something to be aware of.
- Requests during the planning phases took a bit more nudging from our end for the requests to be honored. For example, they do not offer private tastings and had to insist given we were not impressed with the food offered at their quarterly preview for couples and food is our top priority. They finally did offer which helped us feel confident with our menu choices. The chef (John) also went above and beyond to take care of our guests with more particular dietary restrictions (Vegetarian, Vegan, GF, & nightshade allergy).
- ***Speaking of above and beyond, my goodness the entire staff was amazing! I know I stated that the entire process was not perfect but the day certainly was; they captured every detail we had requested, even tedious ones like tying twine & stuffing rosemary as part of the guest napkin display. A large chunk of guests had commented on how detailed & attentive everything was.
- ***They were super attentive & anticipated our needs throughout the entire day: Natalie (our banquet captain) was on a mission to find us periodically (as you bounce around everywhere) & one time, when I had asked for a water, she already had one prepared for me in her hands. Katie (our ceremony coordinator) flawlessly orchestrated the ceremony, even when more than half of our wedding party missed the dress rehearsal. I also absolutely loved the personalized congrats cards from the both of them-- I could tell they were invested in making the wedding shine.
- Max guest count for this venue is 150. We did max out and the venue felt a little congested at times, particularly during the ceremony & traditional reception events (dinner, cake cutting, etc). However, the venue was fantastic once guests could free roam as there were many places for guests to hang out.
Excellent service. They took care of everything without any hiccups or problems. Great choice for small destination weddings.
Great place ,but thefoodwasjust ok
Jerry was our server and he was terrible. When I brought this up to the supervisor, E.J., I was told he had comments like mine about Jerry before and he would make sure I didn't get Jerry as my server again. This is no way to treat customers/people. Today the Craftwood Inn lost me and my family as customers.
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