Freezer with cakes was broken and empty. Actually OUT of chocolate ice cream. Purchased a pint container, when I opened it at home was approximately packed 1/2 full.
Atmosphere: 3
Food: 1
Service: 4
Lutz Granderath
Service was friendly and offered free samples.
Atmosphere: 3
Food: 5
Service: 5
Steffi
Clean location, very friendly service and 31 flavors to choose from!
Atmosphere: 5
Food: 5
Service: 5
Lukas G.
Super friendly staff that helped us right away and got even the most complicated order with extras right
Atmosphere: 5
Food: 5
Service: 5
David Granderath
Great service and lots of flavors to choose from. The space was exceptionally clean and recently renovated
Atmosphere: 5
Food: 5
Service: 5
Deanna Waldhart
I walked into Baskin-Robbins today to pick up the cake. I had ordered a week in advance. I stood around being ignored until a lady yelled from the back “are you waiting for something?” I said yes, she said “well what?” I said I’m waiting to be helped! When she finally had one of the 3 employees that were just hanging out help me, it was determined that the Baker never got around to making my son’s birthday cake! But she reminded me to have a nice day on my way out
Atmosphere: 1
Food: 3
Service: 1
Tuttofare
Absolutely horrible ice cream shop.Scum of the earth.
Atmosphere: 1
Food: 1
Service: 1
Kent Scribner
Very disappointing. We brought in our granddaughter for some ice cream. The two employees were only servicing the drive through. They kept saying they would be with us. We were the only customers in the store.After fifteen minutes they were servicing drive through who drove up ten minutes after we arrived. Finally one broke off and helped another customer who had been there for five minutes.The other employee started to help us the another car pulled up. He ignored us. We went to dairy cream.
Molly W
We ordered a cake a week in advance, called the day before pickup to confirm and went in the next day to pick it up and they said the baker had a family emergency and could not complete the order. How come they didn’t tell us that days before pickup?? It was ordered for a birthday party. Too late to make other special arrangements!! Absolutely unprofessional. Will not use them for anything ever again!
David Johnson
Out of 32 available spaces for ice cream they had 7 flavors to choose and they were bottom of the barrel flavors as you can imagine.Ordered a milkshake but they blended the ice cream with ice cubes. It tasted like milk water with a drop of flavoring. Are you supposed to blend it with ice or is this a "money-saving" tactic? If it is, it didn't work because 1/3 of what was blended was extra and just thrown down the drain. Use milk in your milkshake y'all, what the heck.
Milkshakes are terrible, tasted like slushie water. One sip and in the trash - waste of 7 bucks.
S
Worst place in every aspect. Service, quality, quantity, just everything was horrible. I would be embarrassed to own or manage a place like this. Idk how a location can turn "going out for ice cream" into a horrible experience, but this place sure did.
matthew furubotten
Worst milkshakes I have ever had. Not sure you can screw a chocolate milk shake more than this location did. They should close their doors on a fail this big. The other person I also bought one for took on sip and threw it away. After spending $14 buck I tried to consume mine and got sick half way thru. Yuck
haley huggett
If i could leave negative stars I would. This place is a joke. Had hardly any ice creams, no cones, then when I asked for spoons the guy working stuck his finger up for a 1 minute and then never got me spoons. Then I asked again and they gave me the sampler spoons that are tiny!!! My first ice cream tasted like the freezer. When I told them I wanted something different the girl said oh.. ummm. .. like come on people. Disgusting. Won't be coming back. My kids were excited to try it cause it's supposed to be fancy .. but really it sucked. Didn't even toppings out
Samantha Huberd
First and last time there. It's absolutely the worst place I have ever had ice cream at. Customer service horrible. Ice cream freezer burnt. Spoons and napkins are nowhere to be found. Charged wrong.
Freezer with cakes was broken and empty. Actually OUT of chocolate ice cream. Purchased a pint container, when I opened it at home was approximately packed 1/2 full.
Atmosphere: 3
Food: 1
Service: 4
Service was friendly and offered free samples.
Atmosphere: 3
Food: 5
Service: 5
Clean location, very friendly service and 31 flavors to choose from!
Atmosphere: 5
Food: 5
Service: 5
Super friendly staff that helped us right away and got even the most complicated order with extras right
Atmosphere: 5
Food: 5
Service: 5
Great service and lots of flavors to choose from. The space was exceptionally clean and recently renovated
Atmosphere: 5
Food: 5
Service: 5
I walked into Baskin-Robbins today to pick up the cake. I had ordered a week in advance. I stood around being ignored until a lady yelled from the back “are you waiting for something?” I said yes, she said “well what?” I said I’m waiting to be helped! When she finally had one of the 3 employees that were just hanging out help me, it was determined that the Baker never got around to making my son’s birthday cake! But she reminded me to have a nice day on my way out
Atmosphere: 1
Food: 3
Service: 1
Absolutely horrible ice cream shop.Scum of the earth.
Atmosphere: 1
Food: 1
Service: 1
Very disappointing. We brought in our granddaughter for some ice cream. The two employees were only servicing the drive through. They kept saying they would be with us. We were the only customers in the store.After fifteen minutes they were servicing drive through who drove up ten minutes after we arrived. Finally one broke off and helped another customer who had been there for five minutes.The other employee started to help us the another car pulled up. He ignored us. We went to dairy cream.
We ordered a cake a week in advance, called the day before pickup to confirm and went in the next day to pick it up and they said the baker had a family emergency and could not complete the order. How come they didn’t tell us that days before pickup?? It was ordered for a birthday party. Too late to make other special arrangements!! Absolutely unprofessional. Will not use them for anything ever again!
Out of 32 available spaces for ice cream they had 7 flavors to choose and they were bottom of the barrel flavors as you can imagine.Ordered a milkshake but they blended the ice cream with ice cubes. It tasted like milk water with a drop of flavoring. Are you supposed to blend it with ice or is this a "money-saving" tactic? If it is, it didn't work because 1/3 of what was blended was extra and just thrown down the drain. Use milk in your milkshake y'all, what the heck.
Restaurantji Recommends
Milkshakes are terrible, tasted like slushie water. One sip and in the trash - waste of 7 bucks.
Worst place in every aspect. Service, quality, quantity, just everything was horrible. I would be embarrassed to own or manage a place like this. Idk how a location can turn "going out for ice cream" into a horrible experience, but this place sure did.
Worst milkshakes I have ever had. Not sure you can screw a chocolate milk shake more than this location did. They should close their doors on a fail this big. The other person I also bought one for took on sip and threw it away. After spending $14 buck I tried to consume mine and got sick half way thru. Yuck
If i could leave negative stars I would. This place is a joke. Had hardly any ice creams, no cones, then when I asked for spoons the guy working stuck his finger up for a 1 minute and then never got me spoons. Then I asked again and they gave me the sampler spoons that are tiny!!! My first ice cream tasted like the freezer. When I told them I wanted something different the girl said oh.. ummm. .. like come on people. Disgusting. Won't be coming back. My kids were excited to try it cause it's supposed to be fancy .. but really it sucked. Didn't even toppings out
First and last time there. It's absolutely the worst place I have ever had ice cream at. Customer service horrible. Ice cream freezer burnt. Spoons and napkins are nowhere to be found. Charged wrong.
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