Baskin-Robbins

1803 S Townsend Ave, Montrose
(970) 964-3306

Recent Reviews

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Candice Yeager

Payed $22 for 2 double scoops and when delivered did not have any of the toppings paid extra for. No answer on a phone call and voice mail full. Multiple times with horrible order experience from this location for breakfast also. Will not be spending anymore money there.

Review L-K

Another terrible service experience. The little guy was working and was very stingy with bags. I paid for each donut, so how come I couldn’t ask for them to be in separate small bags? They were for separate people at different places. It was very upsetting to be yelled at and kicked out. He is a mean little creep.

(The ice cream scoop was not enough for the price, bro.)

Shelby “Faithtofulfill” Woodland

Took my kids to Baskin Robbins and ordered a single scoop and kids creation. The single scoop was barely a scoop and the kids creation was like a tablespoon of ice-cream. So little ice-cream for $10! I felt ripped off. I felt like the employees were not trained.

Sierra Duran

Horrible establishment with rude employees. They are ALWAYS out of something when you go in. Asked them to cancel my order last time they were out of 3/4 things I ordered and I was laughed at.

Jere Visalli

Freezer with cakes was broken and empty. Actually OUT of chocolate ice cream. Purchased a pint container, when I opened it at home was approximately packed 1/2 full.

Atmosphere: 3

Food: 1

Service: 4

Lutz Granderath

Service was friendly and offered free samples.

Atmosphere: 3

Food: 5

Service: 5

Steffi

Clean location, very friendly service and 31 flavors to choose from!

Atmosphere: 5

Food: 5

Service: 5

Lukas G.

Super friendly staff that helped us right away and got even the most complicated order with extras right

Atmosphere: 5

Food: 5

Service: 5

David Granderath

Great service and lots of flavors to choose from. The space was exceptionally clean and recently renovated

Atmosphere: 5

Food: 5

Service: 5

Deanna Waldhart

I walked into Baskin-Robbins today to pick up the cake. I had ordered a week in advance. I stood around being ignored until a lady yelled from the back “are you waiting for something?” I said yes, she said “well what?” I said I’m waiting to be helped! When she finally had one of the 3 employees that were just hanging out help me, it was determined that the Baker never got around to making my son’s birthday cake! But she reminded me to have a nice day on my way out

Atmosphere: 1

Food: 3

Service: 1

Tuttofare

Absolutely horrible ice cream shop.Scum of the earth.

Atmosphere: 1

Food: 1

Service: 1

Kent Scribner

Very disappointing. We brought in our granddaughter for some ice cream. The two employees were only servicing the drive through. They kept saying they would be with us. We were the only customers in the store.After fifteen minutes they were servicing drive through who drove up ten minutes after we arrived. Finally one broke off and helped another customer who had been there for five minutes.The other employee started to help us the another car pulled up. He ignored us. We went to dairy cream.

Molly W

We ordered a cake a week in advance, called the day before pickup to confirm and went in the next day to pick it up and they said the baker had a family emergency and could not complete the order. How come they didn’t tell us that days before pickup?? It was ordered for a birthday party. Too late to make other special arrangements!! Absolutely unprofessional. Will not use them for anything ever again!

David Johnson

Out of 32 available spaces for ice cream they had 7 flavors to choose and they were bottom of the barrel flavors as you can imagine.Ordered a milkshake but they blended the ice cream with ice cubes. It tasted like milk water with a drop of flavoring. Are you supposed to blend it with ice or is this a "money-saving" tactic? If it is, it didn't work because 1/3 of what was blended was extra and just thrown down the drain. Use milk in your milkshake y'all, what the heck.

Haley Carlton

Milkshakes are terrible, tasted like slushie water. One sip and in the trash - waste of 7 bucks.

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