Customer service was unruly, especially when the employee (Emily) is older. I expect bad customer service from teenagers but not grown adults. So naturally it just made the whole experience bad. I typically go to Dunkin Donuts in Denver and/or Kansas City. Sure wish I was back in the city, customer service is extremely better.
L
Good donuts and ice cream. The service was fast.
Terri Morneau
At times it can be a bit busy but, all in all, great!
Shari Larson
Delicious but so bad! We don't always get them but it had been a long time so we treated ourselves!
Brianna Balderrama
I ordered a large dunkalatte with light ice like I usually do, and this guy gave me my drink almost half way full. I asked him to top it off and he said no cause the light ice doesn’t change the measurements. For $6.49 not worth it
Jessica “Thr33” Fickel
Since we went later in the day we didn't have a lot to pick from
Tegan Steimel
Fast and friendly service! The employees here are wonderful!
Michael Vigil
Went to Baskin Robbins inside.
Hyrum Jensen
This location is managed absolutely horribly. Two visits ago I had to have my order remade because they put sausage on an egg and cheese bagel sandwich. This time an employee failed MULTIPLE TIMES to properly make the new hash brown bowl and when I got home? Bacon on my egg and cheese bagel. So if you expect to get what you order in a timely fashion, go somewhere else. If you want random stuff on your sandwich, this might be the place for you. -edit: I don’t eat bacon. Nobody in my household eats pork at all for religious reasons, so both incorrectly made sandwiches weren’t consumed.
Atmosphere: 1
Food: 1
Service: 1
Aaron Pallares
Bad experience, they totally forgot we ordered donuts and they served someone else their donuts before us. Never coming again
new lady didn’t know what was on the menu don’t even know how she got hired tbh food was mid didn’t look like the picture now i have no energy to return to school and didn’t even give us our donuts until we asked
Atmosphere: 3
Food: 1
Service: 1
Alison Engebretsen
the first couple times i’ve been here were decent enough, but today i placed an order on the mobile app. my drink didn’t have the sweet foam on it even though i paid extra for it. i ordered a breakfast sandwhich on sourdough and went i went to pick up they told me they were out of sourdough, okay cool croissant then. out of croissant, okay english muffin. sandwich didn’t have cheese on it even though i know i placed the order for it to have cheese. hash brown bites were soggy like they are everytime i get them. so for them to be out of like everything i asked for i probably won’t be coming back, especially if they keep fumbling orders the way all the other reviews state. Dutch Bros here I come!
Food: 4
Service: 3
Kat Deedee
The apple fritters we got tasted a little old, but friendly and fast service.
Atmosphere: 5
Food: 4
Service: 5
R W
Ordered a drink through the dunkin app went inside waited 15 minutes to even get to the front of the line because my drink was not ready. Got to the front of the line asked for my drink they couldn't find my ticket. The finally found my ticket sitting at the drive through window. They rushed to make my drink. Horrible customer service and very disorganized. I now appreciate my dunkin donuts in my home town in another state
Atmosphere: 1
Service: 1
Timothy Deater
How do you run out of inventory? Poor management! Boston creams sold out by 7:30? Poor management… it’s your number one selling donut and you just don’t have any? No, you just didn’t plan an accordingly…poor management. What a dumpster fire! Go to Montrose Deli for your donuts and sandwiches!
Customer service was unruly, especially when the employee (Emily) is older. I expect bad customer service from teenagers but not grown adults. So naturally it just made the whole experience bad. I typically go to Dunkin Donuts in Denver and/or Kansas City. Sure wish I was back in the city, customer service is extremely better.
Good donuts and ice cream. The service was fast.
At times it can be a bit busy but, all in all, great!
Delicious but so bad! We don't always get them but it had been a long time so we treated ourselves!
I ordered a large dunkalatte with light ice like I usually do, and this guy gave me my drink almost half way full. I asked him to top it off and he said no cause the light ice doesn’t change the measurements. For $6.49 not worth it
Since we went later in the day we didn't have a lot to pick from
Fast and friendly service! The employees here are wonderful!
Went to Baskin Robbins inside.
This location is managed absolutely horribly. Two visits ago I had to have my order remade because they put sausage on an egg and cheese bagel sandwich.
This time an employee failed MULTIPLE TIMES to properly make the new hash brown bowl and when I got home? Bacon on my egg and cheese bagel.
So if you expect to get what you order in a timely fashion, go somewhere else. If you want random stuff on your sandwich, this might be the place for you.
-edit: I don’t eat bacon. Nobody in my household eats pork at all for religious reasons, so both incorrectly made sandwiches weren’t consumed.
Atmosphere: 1
Food: 1
Service: 1
Bad experience, they totally forgot we ordered donuts and they served someone else their donuts before us. Never coming again
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
new lady didn’t know what was on the menu don’t even know how she got hired tbh food was mid didn’t look like the picture now i have no energy to return to school and didn’t even give us our donuts until we asked
Atmosphere: 3
Food: 1
Service: 1
the first couple times i’ve been here were decent enough, but today i placed an order on the mobile app. my drink didn’t have the sweet foam on it even though i paid extra for it. i ordered a breakfast sandwhich on sourdough and went i went to pick up they told me they were out of sourdough, okay cool croissant then. out of croissant, okay english muffin. sandwich didn’t have cheese on it even though i know i placed the order for it to have cheese. hash brown bites were soggy like they are everytime i get them. so for them to be out of like everything i asked for i probably won’t be coming back, especially if they keep fumbling orders the way all the other reviews state. Dutch Bros here I come!
Food: 4
Service: 3
The apple fritters we got tasted a little old, but friendly and fast service.
Atmosphere: 5
Food: 4
Service: 5
Ordered a drink through the dunkin app went inside waited 15 minutes to even get to the front of the line because my drink was not ready. Got to the front of the line asked for my drink they couldn't find my ticket. The finally found my ticket sitting at the drive through window. They rushed to make my drink. Horrible customer service and very disorganized. I now appreciate my dunkin donuts in my home town in another state
Atmosphere: 1
Service: 1
How do you run out of inventory? Poor management! Boston creams sold out by 7:30? Poor management… it’s your number one selling donut and you just don’t have any? No, you just didn’t plan an accordingly…poor management. What a dumpster fire! Go to Montrose Deli for your donuts and sandwiches!
Atmosphere: 1
Food: 2
Service: 1
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