Donuts were light and fluffy, and I liked that the apple fritters were the size of my palm and not the size of my entire hand!
Atmosphere: 5
Food: 5
Service: 5
Eric Connett
Ordered a hot coffee ended with a medium cup of half ice. Didn’t want iced but oh well
Food: 3
Service: 3
Lacy Baines
The Afternoon shift is completely lost. I don't think they have ever been trained. They don't know their own menu. They don't know how to make a blended peppermint mocha, They couldn't figure out the computer in the drive-thru. Another afternoon my daughter and her friends walked in and no one would help them or take their order. They stood at the counter for 5-10min. Finally saw a girl and had to ask her if they could order please???? What is going on with the Afternoon shift?
Atmosphere: 2
Food: 3
Service: 1
Nora Hammer
Great breakfast, fast, and easy!
Atmosphere: 5
Food: 5
Service: 5
Terick Wilkerson
Says open at 5am. Showed up. Lights off and nobody to be found.
David Gonzalez
I Love Dunkin what's there not to love! These donuts are the best! Yummy good stuff!
Atmosphere: 5
Food: 5
Service: 5
Antonio Williams
Sucks nothing makes since here
Atmosphere: 1
Food: 1
Service: 1
Donald Berge
These people need to hire more help. the manager doesn't pay any attention to the people lined up inside. I waited for 15 min inside and left.Really poor service
Atmosphere: 2
Food: 4
Service: 1
Robert Colbert
This was the worded experience ever. Started off ordering breakfast sandwiches and 1/2 dozen glazed donuts. Sandwiches were missing eggs, hash browns were soggy and yuck. Then the donuts were not what we wanted ordered. Went back In they made us new sandwiches. But didn’t fix the rest of the order. Totally will never go back!
Atmosphere: 1
Food: 1
Service: 1
Review L-K
Uh ... This dude, the worker really looked for me on Facebook. I don’t know if he found me through my credit card or my review on Google. He made me feel alarmed, so I had to file a police report. I didn’t call you names or yell at you; I only said, “Oh, idiot, and this is stupid!” It was to the action. (It was because you walked away from me and wouldn’t give me a chance to talk.)
You slammed the door and told me to leave. I felt very humiliated as a customer after you said the bag was not cheap and told me to leave, then slammed the door. I just lost a close family member on Saturday at Montrose Hospital and am still grieving. I only stopped for my sick children who are at home and for some other people. I didn’t go there to look for a fight. All I asked for was to have my donuts put in separate bags so I could hand them out without touching them. I do not need your apology; I only need you to leave me alone. I pray that your heart is more gentle with customers.
Another terrible service experience. The little guy was working and was very stingy with bags. I paid for each donut, so how come I couldn’t ask for them to be in separate small bags? They were for separate people at different places. It was very upsetting to be yelled at and kicked out. He is a mean little creep. The ice cream scoop was not enough for the price, bro.
Terrible service and experience. I asked for Moca with wipcream on top with Carmel and chocolate syrup but nothing was ontop. The donut i ordered was not even right. i couldn't turn back because i was on my way to pick up my child.
My wife and I ordered drinks and food. After our food was handed to us they asked what are we waiting for. I told them our drinks. Explained i ordered a med dunkatte, and my order a Carmel machiato, she said machine was down and gave us a couple coldbrews. Which were a dollar less on menu. No refund. Never coming back.
Atmosphere: 2
Food: 3
Service: 1
tina jewell
I waited 10+ minutes for 2 drinks and ended up leaving at the window to poor customer service. As i waited i seen two girls talking it up as if it takes 2 people to make 1 drink? 7Brews will always have my heart and tips!
Atmosphere: 1
Food: 1
Service: 1
Nicole Bryan
Customer service was absolutely horrible. They also started charging for pup cups.
Atmosphere: 3
Food: 4
Service: 1
Linda T
This place has the most terrible service I have ever had, only 1 girl was nice that I talk on the phone. There were many times that my orders were incorrect, I was never mad and called them to have them fixed since I knew human made mistakes especially in food service and since I also a business owner myself both food and retails. However, today was the worst one, I placed $5 deal breakfast 2 sweet pepper wraps with ice coffee on mobile drive through pick up. I did not get to check the bag and left. When I was driving to Delta to work, I opened it to eat and found only 1 wrap, missing 1 wrap. I called them after , the girl on the phone was nice and told me that I can come back to pick up the missing one. I told my husband to go in to pick up since he would be coming to Delta later. The other girl in the kitchen was so rude, arguing that she was sure it was 2 wraps and I kept doing this. She acted like we wanted extra food like beggar. It was unacceptable and very disrespectful to customer, we are not cheap and wanted your extra food. Why would I lie for just $5, I wanted to get what I ordered and paid for. If you made the order right, we wouldn't have to drive for missing wrap. I used to own a bakery shop myself, donated food to this community and none of my million times that I treated my customers like this. Montrose is a nice place with nice people, I could not believe that girl treated my husband like this (forgot to look her name tag, she said she cooked in kitchen). Review your surveillant camera if you were that sure 07/31/25 @6:40am. I won't return to this place and wrote complaint to Dunkin Survey. To girl on the phone, thanks for being a nice person.
Donuts were light and fluffy, and I liked that the apple fritters were the size of my palm and not the size of my entire hand!
Atmosphere: 5
Food: 5
Service: 5
Ordered a hot coffee ended with a medium cup of half ice. Didn’t want iced but oh well
Food: 3
Service: 3
The Afternoon shift is completely lost. I don't think they have ever been trained. They don't know their own menu. They don't know how to make a blended peppermint mocha, They couldn't figure out the computer in the drive-thru.
Another afternoon my daughter and her friends walked in and no one would help them or take their order. They stood at the counter for 5-10min. Finally saw a girl and had to ask her if they could order please????
What is going on with the Afternoon shift?
Atmosphere: 2
Food: 3
Service: 1
Great breakfast, fast, and easy!
Atmosphere: 5
Food: 5
Service: 5
Says open at 5am. Showed up. Lights off and nobody to be found.
I Love Dunkin what's there not to love! These donuts are the best! Yummy good stuff!
Atmosphere: 5
Food: 5
Service: 5
Sucks nothing makes since here
Atmosphere: 1
Food: 1
Service: 1
These people need to hire more help. the manager doesn't pay any attention to the people lined up inside. I waited for 15 min inside and left.Really poor service
Atmosphere: 2
Food: 4
Service: 1
This was the worded experience ever. Started off ordering breakfast sandwiches and 1/2 dozen glazed donuts. Sandwiches were missing eggs, hash browns were soggy and yuck. Then the donuts were not what we wanted ordered. Went back In they made us new sandwiches. But didn’t fix the rest of the order. Totally will never go back!
Atmosphere: 1
Food: 1
Service: 1
Uh ... This dude, the worker really looked for me on Facebook. I don’t know if he found me through my credit card or my review on Google. He made me feel alarmed, so I had to file a police report. I didn’t call you names or yell at you; I only said, “Oh, idiot, and this is stupid!” It was to the action. (It was because you walked away from me and wouldn’t give me a chance to talk.)
You slammed the door and told me to leave. I felt very humiliated as a customer after you said the bag was not cheap and told me to leave, then slammed the door. I just lost a close family member on Saturday at Montrose Hospital and am still grieving. I only stopped for my sick children who are at home and for some other people. I didn’t go there to look for a fight. All I asked for was to have my donuts put in separate bags so I could hand them out without touching them. I do not need your apology; I only need you to leave me alone. I pray that your heart is more gentle with customers.
Another terrible service experience. The little guy was working and was very stingy with bags. I paid for each donut, so how come I couldn’t ask for them to be in separate small bags? They were for separate people at different places. It was very upsetting to be yelled at and kicked out. He is a mean little creep. The ice cream scoop was not enough for the price, bro.
Terrible service and experience. I asked for Moca with wipcream on top with Carmel and chocolate syrup but nothing was ontop. The donut i ordered was not even right. i couldn't turn back because i was on my way to pick up my child.
Food: 1
Service: 1
Restaurantji Recommends
The cashier was new but did a great job
Atmosphere: 5
Food: 5
Service: 5
My wife and I ordered drinks and food.
After our food was handed to us they asked what are we waiting for. I told them our drinks. Explained i ordered a med dunkatte, and my order a Carmel machiato, she said machine was down and gave us a couple coldbrews. Which were a dollar less on menu. No refund. Never coming back.
Atmosphere: 2
Food: 3
Service: 1
I waited 10+ minutes for 2 drinks and ended up leaving at the window to poor customer service. As i waited i seen two girls talking it up as if it takes 2 people to make 1 drink? 7Brews will always have my heart and tips!
Atmosphere: 1
Food: 1
Service: 1
Customer service was absolutely horrible. They also started charging for pup cups.
Atmosphere: 3
Food: 4
Service: 1
This place has the most terrible service I have ever had, only 1 girl was nice that I talk on the phone. There were many times that my orders were incorrect, I was never mad and called them to have them fixed since I knew human made mistakes especially in food service and since I also a business owner myself both food and retails. However, today was the worst one, I placed $5 deal breakfast 2 sweet pepper wraps with ice coffee on mobile drive through pick up. I did not get to check the bag and left. When I was driving to Delta to work, I opened it to eat and found only 1 wrap, missing 1 wrap. I called them after , the girl on the phone was nice and told me that I can come back to pick up the missing one. I told my husband to go in to pick up since he would be coming to Delta later. The other girl in the kitchen was so rude, arguing that she was sure it was 2 wraps and I kept doing this. She acted like we wanted extra food like beggar. It was unacceptable and very disrespectful to customer, we are not cheap and wanted your extra food. Why would I lie for just $5, I wanted to get what I ordered and paid for. If you made the order right, we wouldn't have to drive for missing wrap. I used to own a bakery shop myself, donated food to this community and none of my million times that I treated my customers like this. Montrose is a nice place with nice people, I could not believe that girl treated my husband like this (forgot to look her name tag, she said she cooked in kitchen). Review your surveillant camera if you were that sure 07/31/25 @6:40am. I won't return to this place and wrote complaint to Dunkin Survey. To girl on the phone, thanks for being a nice person.
Atmosphere: 1
Food: 1
Service: 1
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