Freddy's Frozen Custard & Steakburgers

I came in here a few days ago with my husband. While we have visited here a few times and had somewhat of a mediocre experience, it hasn't been until recently with the new management that I have had a bad experience. The store manager, the big scruffy guy, is beyond disrespectful and looks like he is lost. He is loud and angry sounding, which in my eyes is disrespectful to the staff working there. There used to be a sense of urgency and respect with the former crew that worked there, but this is downright embarrassing. Now I see why everyone quits working here.

Atmosphere: 1

Food: 1

Service: 1

The manager CC was awesome, understanding, and caring! I wasn’t having a good day but he made it a good bit better! Absolutely phenomenal service. Highly recommend!!

Atmosphere: 5

Food: 5

Service: 5

Locally it's still the best burger around in its class.

Atmosphere: 4

Food: 5

Service: 5

Honestly - I just had the fries. Not worth going if all you want is fries, unless you like your fries as skinny as a toothpick, tastes like fried balsa wood, no potato resemblance, and cooked in rancid oil.

Great burgers!!!!! Fast service.

Atmosphere: 3

Food: 5

Service: 5

Ordered 3 large fries and a grilled cheese. Sent the grilled cheese back because the cheese was still in slice form and not melted. We asked for fry seasoning and didn't get any and when we asked for more seasoning staff got upset that 4 packets wasn't enough for fries that were not seasoned at all. Understand things happen but the major attitude when our order wasn't correct was uncalled for.

Food: 1

Service: 1

The bag my burger came in was greasy, which just starts out for a very poor presentation. The burger was good, but the people working there just didn't really act like they cared too much.

Atmosphere: 4

Food: 3

Service: 4

I paid $5.04 for an ice cream cone just smaller than a racquetball in size. I was anticipating the child size cone would have ice cream in it but it did not. Just air. Disappointing.

Food: 2

Service: 3

They do not stand behind their door dash orders! I had it delivered for a reason! When my order was wrong, they told me “I” could come in and pick up a new order! Really?!

Burger was ok. Nothing to write home to mom about. You need to change your burgers to 1/3 lb, instead of these 2OZ patties. Make a real burger. You need to tell your cooks, when you drop onion rings, they need to shake the basket. The onion rings I got tonight were a solid clump. Drop and shake the basket to break them apart. Just saying I will not be back to a Freddie's. Did not impress me that much. This was my first time and last.

Atmosphere: 4

Food: 2

Service: 4

Place was very clean a lot better than I remember the people were great always making sure everything was good with my food and such

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Awesome customer service!

Over all the food was good and the service is on par with any fast food place. The wait times can be long when ordering and waiting for your food. If you see 3 or more cars in the drive through I wouldn’t order and just go somewhere else. If you can come when there not a lot of people it’s a pretty good burger place.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Burger

The service here is amazing better than I've ever had before coming here the people make me feel at home with the food and service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Onion Rings

Asher helped me today after the drive through attendant didn’t return my card. I realized the mistake an hour down the road. Thank you so much Asher!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger