Subway

16218 Jackson Creek Pkwy, Monument
(719) 487-1590

Recent Reviews

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shawn jackson

Right in the middle of lunch and no one is manning the store. Sign says be back in 15 minutes. People in line saying they already waited that long. My lunch break isn't that long to stand around waiting for people to show up to work. Luckily there is a Jesery Mike's right next door to save the day!

Z

Went to get a sandwich and employee stated the computer system was going to clock her out for 15 minutes automatic and she wasn’t going to be available after she completed the current sandwich she was working on. I’m pretty sure computer systems don’t do that. Bad customer service.

Service: 1

Mark Valdez

Went to this subway around 6ish on Thursday, got a meal. So disappointed , got home, which is about 3 minutes away, opened my sandwich. The Italian herb and cheese was extremely hard/ stale. Couldn't even eat it.... took the meat and topping off, put on my own bread. Called several times, no answer......

Atmosphere: 5

Food: 1

Service: 3

Rian Anderson

If I could give this place a zero review, I would. The worst service we have ever experienced. We are still in shock. We were waiting to order, the employee came out of the back, and told us to stop activating the motion sensor. Didn't ask if we were waiting to order. She then came out again to start making online orders and told us she had already asked us to leave. Honestly still in shock and will never be going there again

Atmosphere: 1

Service: 1

Juan Parra

The management at the subway needs to do a little better. It was 1:30 PM. They have one single person. Trying to do online orders, and people at the store. It is way too much for a single guy. Kalani it was nice, but it’s too much for him alone

Atmosphere: 1

Food: 5

Service: 1

Nori Moody

He didn't even cut the bread right and tuna is everywhere.....looks disgusting....

KO

I went in to try and order a sandwich. The lady behind the counter yelled at an older gentleman for trying to order in person and not online. She then started yelling at her oven…..So I went to Jersey Mike’s across the street and would recommend you do the same.

Service: 1

Ian Nickle

Mikala was top tier. Someone give her a raise.

Atmosphere: 3

Food: 5

Service: 5

Jaynee Hall

They were super busy around lunch on a Saturday. Both ladies worked hard and quickly to catch up. Everything tasted great & fresh.

mattkF6218AP

Lady Manager was so nice and pleasant to be around. It seems she was working alone with ovens that were not up to par. She works really hard and I enjoyed seeing her as she is a refreshing person to be around. You could tell she really cares about people and her job as well. Thank you so much for the pleasant atmosphere you create! :D Thank you for you service! Hope your superior reads this review!

Danny O'Brien

Card machine always down. Employees are constantly annoyed the public has the audacity to show up.

Jared Edwards

Ordered online for in store pickup. When I arrived on time, the only employee was talking to their friend and not making any sandwiches. I waited 10min and finally asked if they would start making my sandwich. The employee then looked up and told me to stop whining. I’ve never experienced such terrible and rude customer service

Kid-friendliness: Absolutely awful. I was with children and was berated by the staff for asking them if they would stop talking to make my sandwich after 15min

Service: 1

Katerina Winkler

Great place to get a sandwich fast and easy

Atmosphere: 5

Food: 5

Service: 5

Lucia Craig

The guy working the counter lunch last Monday was just unbearable. Myself and several customers couldn’t hear him and he made no effort to be understood despite a number of people expressing the same difficulty. He refused to do ‘catering orders’ which is apparently enough subs for my nieces. He was only sullen and unhelpful. Jersey Mike’s is just out the door and to the right though so lunch was saved!

Service: 1

Mike Mendes

It was consitent Subway food, which is to say - you know what you're going to get. It's never great, but if they stick to the recipe's not bad. The young man helping us was very polite and pleasant. Value is pretty good. It's in a Walmart, so hard to make it a scintillating atmosphere.

Atmosphere: 2

Food: 4

Service: 4

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