Texas Roadhouse

16196 Jackson Creek Pkwy, Monument
(719) 481-9980

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This is one of the few places everyone in the family can agree on so we eat here probably once a month or so. The food has always been good but the last few times the service has been terrible. Today was probably the worst and was so bad that I tipped only 10% instead of my usual 20. We were constantly waiting for rolls and drinks while the server walked right by us more than once. I had finished my beer and was waiting to order another drink but server walked by at least twice...
I've been to this restraint many, many times over the 12 years I've lived here. The food is always great, although it may take a little longer depending on how busy they are. The atmosphere is awesome and the advice is good.
My husband ordered a 16oz Sirloin, and he received a ribeye. The ribeye was super fatty, so we allowed Lynne the manager to know. She offered to get both of us new steaks since it would take 8 mins to cook a new one for him. I declined a new steak for myself. She brought us his new steak, new potatoes, and new salads for both of us to go. Lynne apologized for the kitchens mistake and made everything right in the end.
Kolton was great.
Thank you !!!

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