Good Times Burgers & Frozen Custard

All around good experience. The store was clean and the older woman that helped me today was very pleasant and made my day!!!

Atmosphere: 5

Food: 5

Service: 5

I was picking up a Grubhub order, and this older lady was extremely rude. Delivery drivers are people too. I absolutely made a mistake and picked the drive-thru instead of the window and told her it was my bad, and she still let me go through. But when I got to the window, I needed a picture of the whole order for delivery, and she kept telling me to get out of her drive-thru. I was repeating myself, saying I was the one who made the mistake, but I still needed a picture. She proceeded to tell me she’s not trying to be rude, but I needed to get out of her drive-thru. I told her she is being rude to me, and I felt like the conversation was going around in circles and she wasn’t listening to what I was saying to try and calm her down. I proceeded to take a picture of one of the items, and she yelled at me saying she wanted to see the picture. After I got the items I needed, she was still being rude as I drove off. Absolutely ridiculous to treat people this way when I was nice from the beginning. Delivery drivers or not this interaction was unnecessary.

Service: 1

This crew would rather stand in the back and not pay any attention to potential customers rather than serve you, I stood at the window with no cars and nobody else there with me for 5 minutes before I decided to spend my time elsewhere, very dissapointed

Atmosphere: 2

Food: 1

Service: 1

The guy who always works the window is awesome and friendly, probably the only reason I still go here; my order is almost always wrong despite there being only two minor changes. Whether it's forgetting something or keeping something I asked them to remove on the burger, it's a disappointingly consistent pattern. The people are nice, but it's difficult to keep coming back when I'm almost always disappointed by my food.

Atmosphere: 4

Food: 2

Service: 5

Great location, great food just a little to little of amounts of fries..... skimpy.

Yesterday we went through the drive thru and ordered a bit of food and ice cream. One of the ice creams we ordered was a pint of vanilla. Today when we went to have some, we noticed chocolate chips and peanuts in it, and after trying the custard it tasted like banana. Luckily my husband is only allergic to food dyes, but what if this happened to someone that had a nut allergy. The custard pint was also not labeled at all. Today we returned to get a replacement pint, which was vanilla (also not labeled) but upon getting home we saw it wasn't filled to the top and was half soupy due to it being scooped from it still coming out of the machine rather than the tub, so it hadn't been frozen yet. These were very bad experiences back to back.

Atmosphere: 2

Food: 1

Service: 1

Great employees

Atmosphere: 5

Food: 5

Service: 5

Ordered a cheeseburger with just cheese, ketchup and pickle and ended up with a plain burger, nothing on it, on a stale bun. After a 10 hour day I decided to break my stupid calorie count for this and now it’s disgusting. I’ll go to another location from now on. Never going to this one again.

Atmosphere: 3

Food: 1

Service: 2

This has been my favorite ff burger place since they opened years ago.

Fast food was great hit the spot

Atmosphere: 5

Food: 5

Service: 5

I ordered the top one Deluxe cheeseburger combo and the bottom one is what I got shit!!!! and they wonder why these places go out of business!!!

Food: 1

Service: 3

Hot and fresh breakfast

Atmosphere: 5

Food: 5

Service: 5

The crew that was in there when I just went in was on point. Communicating the entire interaction. They just seemed to be running like a well oiled machine and I think they all need a

Whether this is slanderous or not I really don’t care. I didn’t have time to record the whole transaction just parts of it because I had to take my headphones out, but the fact that Deb had the whole day to call and tell me not to show up to the business and made me waste my gas and my time is completely behoving to me. Posting what I have on social media platforms.

The lady in the drive thru got our order wrong and then got an attitude with us lmao gotta love ignorance

Atmosphere: 1

Food: 1

Service: 1