SONIC should fire all those young people that knows nothing about customer service. SUNDAY March 30,2025 (around 8-9pm) MY sons Birthday and he went to get his free milkshake and side. They were all laughing and saying he was crazy, that they didn't have that service. They were laughing at him. My son have social anxiety and I just encouraged him to go there and have his free dessert and this happened. YOU KNOW how bad this was for him??!!! SONIC do better and take actions with those employees. Sonic at 120th ave. NORTHGLENN CO
Atmosphere: 1
Food: 1
Service: 1
Carissa Rodriguez
Earlier today went to go get sonics for my kids for lunch and as we were making our way to the drive thru we seen a big rat dead in one of the parking areas my husband seen it first and decided we are no longer going to eat there or even order from there that grossed us out so we left and looked for something else but our kids love eating there, sucks we won't be going there anymore.
Sabrina Waldron Smith
They had given us the wrong drinks and there was like no flavor in the drinks at all
Atmosphere: 3
Food: 1
Service: 2
Seth
I've been waiting for 20 minutes for food.
1 simple meal with no additions/changes
Atmosphere: 2
Food: 3
Service: 1
Shantel Romero
This is ridiculous. Before now I had trouble with getting my drinks right both shakes and actual fountain drinks. And now this is the second time I have gone to get something from there and they are closed before their closing time which is 11 Mind you and I went at 10:30 pm. And what do I see? They are closed again. This location either needs to shut down or just do better.
Service: 1
Smriti
To long of a wait time for a cup of copy and tots.
Atmosphere: 2
Food: 2
Service: 2
CJ Burnette
Apparently they can’t split payments now……?
Atmosphere: 1
Food: 2
Service: 1
Fayla
I was blessed to be helped tonight by Mario. That man is such a sweet angel godbless him. And the food was delicious and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Bob
They forgot the bacon on my bacon garlic butter burger but it was still a good burger
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
Antonio Rodriguez
The GM Andrew refused to let my wife pick up my order when shown proof he decided to argue with her. We always order from here but for the first time I could not go with her due to I just had surgery.
They forgot the bacon on my bacon garlic butter burger but it was still a good burger
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
Dusty DuVall
Always a treat. Good food, great treats, good prices.
Atmosphere: 4
Food: 4
Service: 4
Mars Smith
If you can’t afford to give proper serving size, then shut down. The breakfast burritos are practically empty. You only taste the tortilla. They charged me full price during happy hour and they didn’t even give me salsa for my breakfast burritos. Never again
Atmosphere: 1
Food: 1
Service: 1
Gerri Baca
Horrible service. The girl at the drive thru left and went to deliver food to car. I had to wait several minutes while 5 more cars behind are waiting too. Then my hambuger was dried like jerkey and tots were dries out and cold. Disgusting food here. Do not waste your money.
Food: 1
Service: 1
jaime torrez
My drink was made wrong and the girl was super sweet and fixed it right away. Very good customer service. Thank you
SONIC should fire all those young people that knows nothing about customer service.
SUNDAY March 30,2025 (around 8-9pm)
MY sons Birthday and he went to get his free milkshake and side.
They were all laughing and saying he was crazy, that they didn't have that service. They were laughing at him.
My son have social anxiety and I just encouraged him to go there and have his free dessert and this happened. YOU KNOW how bad this was for him??!!! SONIC do better and take actions with those employees.
Sonic at 120th ave. NORTHGLENN CO
Atmosphere: 1
Food: 1
Service: 1
Earlier today went to go get sonics for my kids for lunch and as we were making our way to the drive thru we seen a big rat dead in one of the parking areas my husband seen it first and decided we are no longer going to eat there or even order from there that grossed us out so we left and looked for something else but our kids love eating there, sucks we won't be going there anymore.
They had given us the wrong drinks and there was like no flavor in the drinks at all
Atmosphere: 3
Food: 1
Service: 2
I've been waiting for 20 minutes for food.
1 simple meal with no additions/changes
Atmosphere: 2
Food: 3
Service: 1
This is ridiculous. Before now I had trouble with getting my drinks right both shakes and actual fountain drinks. And now this is the second time I have gone to get something from there and they are closed before their closing time which is 11 Mind you and I went at 10:30 pm. And what do I see? They are closed again. This location either needs to shut down or just do better.
Service: 1
To long of a wait time for a cup of copy and tots.
Atmosphere: 2
Food: 2
Service: 2
Apparently they can’t split payments now……?
Atmosphere: 1
Food: 2
Service: 1
I was blessed to be helped tonight by Mario. That man is such a sweet angel godbless him. And the food was delicious and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
They forgot the bacon on my bacon garlic butter burger but it was still a good burger
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
The GM Andrew refused to let my wife pick up my order when shown proof he decided to argue with her. We always order from here but for the first time I could not go with her due to I just had surgery.
Restaurantji Recommends
They forgot the bacon on my bacon garlic butter burger but it was still a good burger
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
Always a treat. Good food, great treats, good prices.
Atmosphere: 4
Food: 4
Service: 4
If you can’t afford to give proper serving size, then shut down. The breakfast burritos are practically empty. You only taste the tortilla. They charged me full price during happy hour and they didn’t even give me salsa for my breakfast burritos. Never again
Atmosphere: 1
Food: 1
Service: 1
Horrible service. The girl at the drive thru left and went to deliver food to car. I had to wait several minutes while 5 more cars behind are waiting too. Then my hambuger was dried like jerkey and tots were dries out and cold. Disgusting food here. Do not waste your money.
Food: 1
Service: 1
My drink was made wrong and the girl was super sweet and fixed it right away. Very good customer service. Thank you
Atmosphere: 5
Food: 5
Service: 5
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