Food here is typically good, but tonight we received some of the worst service we have ever had and they weren’t even busy. Literally just a few small tables totaling maybe six people. The one server they had on staff spent all of his time talking to a gentleman that was dining there alone. This server literally ignored us and the one other table he had beside the one he was dedicating anll of his attention to. Ordered wine when our meals arrived as he let our initial drinks run dry. That second round never came. As it was the first round took forever and the service was very slow. Was going to order dessert, but decided to skip it and tell the server to take the wine off our bill. I ended up taking my daughter back to our room while my wife stayed behind to pay the check. She ultimately had to go to the counter and request the check as he continued to ignore her. Note to management, this server should never be allowed to manage the front of the house on his own without direct supervision. He needs constant management, like micro management. Though our family has regularly stayed at the Wine Country Inn and eaten at Caroline’s, this experience has certainly given us pause to continue doing that.
Atmosphere: 3
Food: 4
Service: 1
Terri Phillips
One of the worst, if not, the worst steak dinner we have ever had. We should have stopped our order when my wife’s “salad” was brought to the table, half wilted, ingredients one layer thick on a saucer, limited ingredient, pale colors. The bread basket was rolls which had been microwaved to the point you could not even chew them. The French onion soup, however was amazing. Then came the “12oz steak” of which over half of it was pure fat, not marbled but a slab of fat. I would say we paid $36 for a 4-5oz steak that was mediocre at best. We brought these things to the attention of the waiter who was the only wait person in the restaurant. Service was poor because he had no help. He was a very pleasant young man and he was working hard. When we complained about the food he said he would share the information with the chef. (The chef had visited at length with another table but did not come to our table so we were unable to directly discuss our concerns with him.) when the waiter returned he said “the chef wants to assure you he will weigh the steaks from now on.” Also we found out the salads are premade and dated and “sometimes maybe the dates are wrong.” Then it made sense why the salad looked like it had spend days in the refrigerator before being served. WARNING-bad food, bad service, lack of concern for correcting issues. The ONLY thing that was good was the French onion soup. It was amazing! The waiter was nice but clearly overwhelmed. The “chef” certainly substandard in the field, serving subpar food.We wish we had taken photos, because no way anyone could imagine the pitiful salad and the slab of pure fat passed on as a New York Strip.
Atmosphere: 2
Food: 1
Service: 1
Karen
We had a wonderful dining experience at Caroline's. Our server , Lupita, was excellent, very friendly and accommodating. The salmon special was delicious. Pesto crusted salmon over Alfredo pasta and spinach. We got a a glass of wine from their local winery that was excellent . The entire staff was very friendly.
Loren
We really wanted this place to be nice. Walking in, it's such a great ambience. Tablecloths, nice windows, high ceilings, friendly staff. Our service was fine. The food was the problem. This place needs to hire a chef that can cook. We had the steak, Califlower app and Calimari. First off, the Calamari was cold and the dipping sauce had no flavor. We felt that we could have had better Calamari out of the frozen food aisle with ketchup. Next, the Califlower- also cold- and undercooked. No flavor. It came with an aoli so that helped but it was undercooked and delivered cold. Next the steak and the potatoes that came with it. Again, the steak was delivered raw (asked for Medieum rare) and stone cold. Who the hell is in the kitchen? Did the staff just let the food linger and linger before it was delivered? We had two bowls of soup too- the tomato and the french onion, bith hot and good. For the money, a 32.00 steak should be PERFECT. Get a chef Carolines!! You have lots of potential but not with who is doing the cooking...
Denise
We participated in the wine paring dinner on Valentine's Day! The service, food, ambiance, wine, atmosphere were all excellent!
Rob
Excellent Valentine's dinner! Everything was paired perfectly with the wine selected. We were very pleased. We'll be back!
Linda
This restaurant is a hidden gem. The atmosphere is quiet and upscale. The food is crafted and presented very tastifully. Love having dinner there.
Michelle
The food was great as always, Tristan was pleasant and attentive, the party of 4 were all pleased with the experience.
Georgann
My husband and I had a delightful time . We both had the special elk chop which was perfectly cooked and tasted great. The noise level was fine. We would visit again.
Pat McLin
We were staying at the State Park and Caroline came through with a terrific takeout meal for us! Every course from appetizer to some killer peach desserts was really good.
Very nice romantic restaurant. The food was outstanding loved the salmon we will definitely be back
jake sherman
Elk loin was dynamite. Side salads were middle of the road, would recommend French onion instead. Manhattan cocktail was okay, stick to wine offerings. Staff was super friendly and attentive.
Atmosphere: 3
Food: 5
Service: 5
Andrew Barnes
The whole meal was really good, but the French onion soup was really really good.
Atmosphere: 5
Food: 5
Service: 5
sammie819
One option but an amazing one!! I was sooooo impressed by the veggie ragout. It was so flavorful. Highly recommend
PAULA PAPI
Once again not! An incredible meal! Locally sourced beef! Jesse was awesome and Juan awesomore!❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, French Onion Au Gratin, Palisade Peach Bread Pudding, Pepper Grilled New York Strip
Food here is typically good, but tonight we received some of the worst service we have ever had and they weren’t even busy. Literally just a few small tables totaling maybe six people. The one server they had on staff spent all of his time talking to a gentleman that was dining there alone. This server literally ignored us and the one other table he had beside the one he was dedicating anll of his attention to. Ordered wine when our meals arrived as he let our initial drinks run dry. That second round never came. As it was the first round took forever and the service was very slow. Was going to order dessert, but decided to skip it and tell the server to take the wine off our bill. I ended up taking my daughter back to our room while my wife stayed behind to pay the check. She ultimately had to go to the counter and request the check as he continued to ignore her. Note to management, this server should never be allowed to manage the front of the house on his own without direct supervision. He needs constant management, like micro management. Though our family has regularly stayed at the Wine Country Inn and eaten at Caroline’s, this experience has certainly given us pause to continue doing that.
Atmosphere: 3
Food: 4
Service: 1
One of the worst, if not, the worst steak dinner we have ever had. We should have stopped our order when my wife’s “salad” was brought to the table, half wilted, ingredients one layer thick on a saucer, limited ingredient, pale colors. The bread basket was rolls which had been microwaved to the point you could not even chew them. The French onion soup, however was amazing. Then came the “12oz steak” of which over half of it was pure fat, not marbled but a slab of fat. I would say we paid $36 for a 4-5oz steak that was mediocre at best. We brought these things to the attention of the waiter who was the only wait person in the restaurant. Service was poor because he had no help. He was a very pleasant young man and he was working hard. When we complained about the food he said he would share the information with the chef. (The chef had visited at length with another table but did not come to our table so we were unable to directly discuss our concerns with him.) when the waiter returned he said “the chef wants to assure you he will weigh the steaks from now on.” Also we found out the salads are premade and dated and “sometimes maybe the dates are wrong.”
Then it made sense why the salad looked like it had spend days in the refrigerator before being served. WARNING-bad food, bad service, lack of concern for correcting issues. The ONLY thing that was good was the French onion soup. It was amazing! The waiter was nice but clearly overwhelmed. The “chef” certainly substandard in the field, serving subpar food.We wish we had taken photos, because no way anyone could imagine the pitiful salad and the slab of pure fat passed on as a New York Strip.
Atmosphere: 2
Food: 1
Service: 1
We had a wonderful dining experience at Caroline's. Our server , Lupita, was excellent, very friendly and accommodating. The salmon special was delicious. Pesto crusted salmon over Alfredo pasta and spinach. We got a a glass of wine from their local winery that was excellent . The entire staff was very friendly.
We really wanted this place to be nice. Walking in, it's such a great ambience. Tablecloths, nice windows, high ceilings, friendly staff. Our service was fine. The food was the problem. This place needs to hire a chef that can cook. We had the steak, Califlower app and Calimari. First off, the Calamari was cold and the dipping sauce had no flavor. We felt that we could have had better Calamari out of the frozen food aisle with ketchup. Next, the Califlower- also cold- and undercooked. No flavor. It came with an aoli so that helped but it was undercooked and delivered cold. Next the steak and the potatoes that came with it. Again, the steak was delivered raw (asked for Medieum rare) and stone cold. Who the hell is in the kitchen? Did the staff just let the food linger and linger before it was delivered? We had two bowls of soup too- the tomato and the french onion, bith hot and good. For the money, a 32.00 steak should be PERFECT. Get a chef Carolines!! You have lots of potential but not with who is doing the cooking...
We participated in the wine paring dinner on Valentine's Day! The service, food, ambiance, wine, atmosphere were all excellent!
Excellent Valentine's dinner! Everything was paired perfectly with the wine selected. We were very pleased. We'll be back!
This restaurant is a hidden gem. The atmosphere is quiet and upscale. The food is crafted and presented very tastifully. Love having dinner there.
The food was great as always, Tristan was pleasant and attentive, the party of 4 were all pleased with the experience.
My husband and I had a delightful time . We both had the special elk chop which was perfectly cooked and tasted great. The noise level was fine. We would visit again.
We were staying at the State Park and Caroline came through with a terrific takeout meal for us! Every course from appetizer to some killer peach desserts was really good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very nice romantic restaurant. The food was outstanding loved the salmon we will definitely be back
Elk loin was dynamite. Side salads were middle of the road, would recommend French onion instead. Manhattan cocktail was okay, stick to wine offerings. Staff was super friendly and attentive.
Atmosphere: 3
Food: 5
Service: 5
The whole meal was really good, but the French onion soup was really really good.
Atmosphere: 5
Food: 5
Service: 5
One option but an amazing one!! I was sooooo impressed by the veggie ragout. It was so flavorful. Highly recommend
Once again not! An incredible meal! Locally sourced beef! Jesse was awesome and Juan awesomore!❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, French Onion Au Gratin, Palisade Peach Bread Pudding, Pepper Grilled New York Strip
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