Awful Customer Service and experience, Shame Because the Food is nice
I rarely write reviews, but after my experience at this place, I feel compelled to share. We visited this cute little breakfast pastry shop twice in two days, and both times the customer service was absolutely terrible.
On our first visit, the two young girls working the front had a blatantly rude and demeaning attitude, especially toward a woman in front of us. It was uncomfortable to witness, and then did the same to us. We were hoping it was just a fluke or a bad day for them. But nope—our second visit was even worse. The same two girls were still there, and their behavior was just as rude, cold, dismissive, and unhelpful when we tried to place a simple order. And then did it to another customer after us!!!!
It’s honestly not hard to provide decent customer service (probably plenty of young people would love this job), but these girls acted like it was a chore to even speak to us and made it very obvious. It’s frustrating because the food is actually pretty good, and this little shop has such a cool vibe. But when you’re met with such a poor attitude multiple times, it completely ruins the experience.
We have a lot of friends/family here. Instead of recommending this place, I’d now advise people to avoid it.
Megan Rakow
My scone was delightful!
judith lange
Great baked goods, but HORRIBLE coffee and coffee drinks. Get your coffee somewhere else, they don’t specialize in coffee drinks. I called it brown sadness water. Loved their baked goods, now THAT they do well.
Nikolai Cornell
Super friendly service, and some really great breakfast burritos. The Mystic chai and Cubano coffee were delirious.
Rob Knauf
The pastries and sandwiches are amazing. The staff is so friendly. This place fits in with the town so much. Perfect place for breakfast or lunch.
Jonathan DeHate
Absolutely PHENOMENAL bakery in beautiful downtown Palisade! The atmosphere was great, everyone was friendly and the service was 11/10. The breakfast burrito and avocado toast were very, very good. The honey bee latte’s could not have been any better. The peach raspberry coffee cake sweet roll was amazing and the lemon lavender scone was off the charts. We wish we could have tried even more and if we are ever in the area again, this will be the first place we go.
Jackie Jakubowski
My favorite hometown bakery. Gluten free baked good and sandwich options. Really cute place! The staff is wonderful and helpful.
Maria LaVitaebella
Quality bakery with delicious goodies, savory, sweet and even great gluten-free options! Good espresso too!
Best bread ever. Love every loaf I ha e tried.
Awful Customer Service and experience, Shame Because the Food is nice
I rarely write reviews, but after my experience at this place, I feel compelled to share. We visited this cute little breakfast pastry shop twice in two days, and both times the customer service was absolutely terrible.
On our first visit, the two young girls working the front had a blatantly rude and demeaning attitude, especially toward a woman in front of us. It was uncomfortable to witness, and then did the same to us. We were hoping it was just a fluke or a bad day for them. But nope—our second visit was even worse. The same two girls were still there, and their behavior was just as rude, cold, dismissive, and unhelpful when we tried to place a simple order. And then did it to another customer after us!!!!
It’s honestly not hard to provide decent customer service (probably plenty of young people would love this job), but these girls acted like it was a chore to even speak to us and made it very obvious. It’s frustrating because the food is actually pretty good, and this little shop has such a cool vibe. But when you’re met with such a poor attitude multiple times, it completely ruins the experience.
We have a lot of friends/family here. Instead of recommending this place, I’d now advise people to avoid it.
My scone was delightful!
Great baked goods, but HORRIBLE coffee and coffee drinks. Get your coffee somewhere else, they don’t specialize in coffee drinks. I called it brown sadness water. Loved their baked goods, now THAT they do well.
Super friendly service, and some really great breakfast burritos. The Mystic chai and Cubano coffee were delirious.
The pastries and sandwiches are amazing. The staff is so friendly. This place fits in with the town so much. Perfect place for breakfast or lunch.
Absolutely PHENOMENAL bakery in beautiful downtown Palisade! The atmosphere was great, everyone was friendly and the service was 11/10. The breakfast burrito and avocado toast were very, very good. The honey bee latte’s could not have been any better. The peach raspberry coffee cake sweet roll was amazing and the lemon lavender scone was off the charts. We wish we could have tried even more and if we are ever in the area again, this will be the first place we go.
My favorite hometown bakery. Gluten free baked good and sandwich options. Really cute place! The staff is wonderful and helpful.
Quality bakery with delicious goodies, savory, sweet and even great gluten-free options! Good espresso too!
Great breakfast burrito and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Perfect little coffee spot. Coffee and food were delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Americano Coffee and Poppyseed Cake
Their food is so delicious they often sell out before closing at 2pm.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Quiche, Sandwiches
Amazing food and coffee
Atmosphere: 5
Food: 5
Service: 5
You feel the love and love the food at this long time bakery ❤️
Atmosphere: 5
Food: 5
Service: 5
Oh my goodness! Just experienced my first Peach Tart! A little taste of heaven! Thank you, Mary!!!
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