It was first time to orders food . I have no idea how does it work and can’t get realy help from cashier…finally I walk out with empty stomach… thanks to
Atmosphere: 1
Food: 1
Service: 1
Alysia
I always love ordering from here! Takes a little long but I customize my order so I'll happily wait!
Atmosphere: 5
Food: 5
Service: 5
Brice Chisholm
I absolutely love Kneaders. However this location needs some help. Food was still good but where out of several things by 5 p.m. Lack of planning. Service was sub par. Not greeted and just stared at while ordering. Doesn't take much for someone just to acknowledge a customer. Even a simple hello. Instead they make you guess if they are even listening to you. Had to stop during my ordering just to make sure they were paying attention to me. I would say retrain employees but I wont be back to this location so I dont have to worry about it.
Atmosphere: 2
Food: 4
Service: 2
Anthony Daymil
How does a bakery run out of bread to make sandwiches at 6:45pm? Also, make sure you list all ingredients on a sandwiches, not everyone likes onions.
Atmosphere: 2
Food: 1
Service: 2
Marti Pooley
The food is usually very good. I guess don't eat here after noon. My bread was hard and I had to ask for a different bread. They were out of the soup I wanted and settled for broccoli cheddar. There was huge pieces of broccoli and hardly any soup. Very disappointed. I'm sure I'll go back but it will be a while and maybe at lunch time.
Atmosphere: 5
Food: 1
Service: 5
Lesley Bauer
Great food, great rewards program.
Atmosphere: 5
Food: 5
Service: 5
Alexandra Hepburn
I placed and online order, where I had the French dip sandwich. I show up to the restaurant and was going to pick up through the drive through which prompted me that the store was closed and to come.back during business hours which freaked me out. I pulled around and all the signs still said open and I was able to walk in. To start I stood there for several minutes before anyone even acknowledged me, they then preceded to make my smoothies and I was in the store for a good ten minutes. They handed me the bag and the smoothies and I check inside the bag to make sure everything is right where I see 2 of the same sandwich and no French dip. I had to bring it up that my sandwich wasn't right. All I got was oh, we don't serve French dips after 5pm. 5? You stop serving a food item before dinner even starts? And at that why did the online system.let me order it. Bit most imporatantly, why did I not get a call to tell me it was unavailable and my choice of a replacement. They just made whatever sandwich they wanted and didn't even have the curetsy of telling me. Just hoped I wouldn't notice until I got the food home? This is the worst customer service I have ever experienced
Jenny B
I went in for a sandwich to go and found myself getting a sandwich, bread, and a brownie. It took quite awhile to get my order.
I got to the can and opened my sandwich and it might as well have been toasted bread. There was next to no chicken, cheese, and some basil - this was supposed to be a pesto chicken sandwich.
I was not happy and went in and spoke nicely to the manager asking if it was supposed to look like this. He was surprised and said they would give me a refund and that he would look up my order for the refund. It’s been almost a week and no refund.
The bread and brownie were delicious but I won’t be stopping in again with such poor service.
Atmosphere: 4
Food: 2
Service: 1
Brian Fredericks
Very slow with hardly any customers. 3 items including a loaf of bread. 4-5 people working. Everyone just kinda wandered around until one dude finally said something. Prices on desserts are ridiculous and very small. Bread is a nice price and tastes good.
Atmosphere: 3
Food: 4
Service: 2
amber robinson
They hire some interesting people with lack of service skills long gross nails and dirty gloves. I'm going to never return and Panera bread will be my go to for soups and sandwiches
Worst managed restaurant chain in the country. Great menu, what a waist.
Unless you want to wait 45 min in the drive-through, order online to have them give your food to other customers, leave items out of your order, or choose from a menu that they are mostly sold out of halfway through the day... don't bother going here.
Brittany B
The amount of times they've messed up pre-order holiday items is absolutely insane. I called to see if I could pick up today and they said yes. They asked what time from this store and then when I came to pick up at that time they had sold my rolls to another woman. They didn't offer any compensation. Drove an hour away just to pick this up and they couldn't even have it. Don't waste your time and money coming here. No wonder the other store on Lincoln went out of business. Customer service is horrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rolls, Pastries
Craig Hernandez
got a bacon egg and cheese. Crossiant was really good egg was undercooked which made whole thing soggy sadly.
Service: 5
James Congdon
If I could give 20 stars I would. Place was amazing.
Atmosphere: 5
Food: 5
Service: 5
Mason Lindbloom
Really amazing food, it was quick and tasted homemade. We left filled and satisfied with soups and sandwiches on a chilly day
It was first time to orders food . I have no idea how does it work and can’t get realy help from cashier…finally I walk out with empty stomach… thanks to
Atmosphere: 1
Food: 1
Service: 1
I always love ordering from here! Takes a little long but I customize my order so I'll happily wait!
Atmosphere: 5
Food: 5
Service: 5
I absolutely love Kneaders. However this location needs some help. Food was still good but where out of several things by 5 p.m. Lack of planning. Service was sub par. Not greeted and just stared at while ordering. Doesn't take much for someone just to acknowledge a customer. Even a simple hello. Instead they make you guess if they are even listening to you. Had to stop during my ordering just to make sure they were paying attention to me. I would say retrain employees but I wont be back to this location so I dont have to worry about it.
Atmosphere: 2
Food: 4
Service: 2
How does a bakery run out of bread to make sandwiches at 6:45pm? Also, make sure you list all ingredients on a sandwiches, not everyone likes onions.
Atmosphere: 2
Food: 1
Service: 2
The food is usually very good. I guess don't eat here after noon. My bread was hard and I had to ask for a different bread. They were out of the soup I wanted and settled for broccoli cheddar. There was huge pieces of broccoli and hardly any soup. Very disappointed. I'm sure I'll go back but it will be a while and maybe at lunch time.
Atmosphere: 5
Food: 1
Service: 5
Great food, great rewards program.
Atmosphere: 5
Food: 5
Service: 5
I placed and online order, where I had the French dip sandwich. I show up to the restaurant and was going to pick up through the drive through which prompted me that the store was closed and to come.back during business hours which freaked me out. I pulled around and all the signs still said open and I was able to walk in. To start I stood there for several minutes before anyone even acknowledged me, they then preceded to make my smoothies and I was in the store for a good ten minutes. They handed me the bag and the smoothies and I check inside the bag to make sure everything is right where I see 2 of the same sandwich and no French dip. I had to bring it up that my sandwich wasn't right. All I got was oh, we don't serve French dips after 5pm. 5? You stop serving a food item before dinner even starts? And at that why did the online system.let me order it. Bit most imporatantly, why did I not get a call to tell me it was unavailable and my choice of a replacement. They just made whatever sandwich they wanted and didn't even have the curetsy of telling me. Just hoped I wouldn't notice until I got the food home? This is the worst customer service I have ever experienced
I went in for a sandwich to go and found myself getting a sandwich, bread, and a brownie. It took quite awhile to get my order.
I got to the can and opened my sandwich and it might as well have been toasted bread. There was next to no chicken, cheese, and some basil - this was supposed to be a pesto chicken sandwich.
I was not happy and went in and spoke nicely to the manager asking if it was supposed to look like this. He was surprised and said they would give me a refund and that he would look up my order for the refund. It’s been almost a week and no refund.
The bread and brownie were delicious but I won’t be stopping in again with such poor service.
Atmosphere: 4
Food: 2
Service: 1
Very slow with hardly any customers. 3 items including a loaf of bread. 4-5 people working. Everyone just kinda wandered around until one dude finally said something. Prices on desserts are ridiculous and very small. Bread is a nice price and tastes good.
Atmosphere: 3
Food: 4
Service: 2
They hire some interesting people with lack of service skills long gross nails and dirty gloves. I'm going to never return and Panera bread will be my go to for soups and sandwiches
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst managed restaurant chain in the country. Great menu, what a waist.
Unless you want to wait 45 min in the drive-through, order online to have them give your food to other customers, leave items out of your order, or choose from a menu that they are mostly sold out of halfway through the day... don't bother going here.
The amount of times they've messed up pre-order holiday items is absolutely insane. I called to see if I could pick up today and they said yes. They asked what time from this store and then when I came to pick up at that time they had sold my rolls to another woman. They didn't offer any compensation. Drove an hour away just to pick this up and they couldn't even have it. Don't waste your time and money coming here. No wonder the other store on Lincoln went out of business. Customer service is horrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rolls, Pastries
got a bacon egg and cheese. Crossiant was really good egg was undercooked which made whole thing soggy sadly.
Service: 5
If I could give 20 stars I would. Place was amazing.
Atmosphere: 5
Food: 5
Service: 5
Really amazing food, it was quick and tasted homemade. We left filled and satisfied with soups and sandwiches on a chilly day
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: French Dip
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