Unfortunately Kneaders did not provide the quality or exceptional service I had received in the past. We placed a holiday pickup like we have in the past. When we arrived to pickup there was a line out of the door. Instead of having two lines there was one line with everyone. At the counter the staff was unprofessional, they mentioned canceling part of our order because they didn't even offer the pie we selected. We placed our order based on the pie we chose. After receiving the order we noticed a dozen orange rolls were missing. Overall our experience was poor. I have had better service at the Arapahoe and Jordan location.
Atmosphere: 1
Food: 1
Service: 1
KT Merino
Not recommend. My order was incomplete and wrong. I had to come back to the store 2 times. Horrible customer service and experience.
Atmosphere: 1
Service: 1
Jen
Came here for a pie tasting event found on Eventbrite and was delicious and the host was welcoming. We bought extra desserts to go. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Sasha Marsh
I have been coming to Kneader's for years for their breads, pastries, cakes and pies! Their frosted cookies, sweet breads, seasonal pies are all amaizng. Do not forget to pre-order Kneader's dinner rolls for Thanksgiving and Christmas; we do this year after year and they are always amazingly delicious. This year I am going to pre-order the Apple Crumble Pie as well - cannot wait! Thank you Kneaders!
Atmosphere: 5
Food: 5
Service: 5
Meredith Holguin
I have ordered breakfast for business meetings. My team loves the variety of breakfast options and pastries!
Atmosphere: 5
Food: 5
Service: 5
Dean Chester
The service was great. We thought they had some great salad options, but they didn't have any options that were vegan. The salad had to have many ingredients taken off like cheese, and meat to make it vegan. It just wasn't that good, the salad was bland without any replacement ingredients. The salad dressing was over sweet and not very good. They didn't have any gluten free bread. Just for us it doesn't work as a place we would ever go back to. The service and atmosphere was nice.
Atmosphere: 5
Food: 1
Service: 5
Marjorie Engle Realtor
I feel like for the price of the food, the quality isn't there. It's decent but not somewhere I would go often.
Atmosphere: 5
Food: 3
Service: 5
Ana Beaverhausen
Not great prices and what they offer or don't offer seems to be odds with their app. Staff were friendly and helpful.
Skye Cavalli
Ok first of all, do the employees here ever actually listen to people’s orders? Every time I have ordered food here something always gets messed up no matter what. The only reason I come back is because the food is decent. Not once have I had any order of mine correct. Also, why in the world would you call your pesto sandwich a pesto sandwich? There’s literally NO pesto on it. Just dry chicken, tomatoes and basil. I’ve ordered it twice, the first time I thought “oh they forgot the pesto”. The second time I ordered in hopes for pesto on it, but apparently they don’t have pesto. They always forget something or when I ask for a specific bread they give something different. I’m over this place. I’ve ordered slices of cake and they barely give you enough for how expensive it is. Do better or charge less for your sub par food.
None None
I stopped by after the gym just wanting a simple sandwich, but the experience was disappointing. Despite arriving well before closing, the staff had already shut off the grill—an hour early. They were rude, and somehow two sandwiches cost $23. We were the only customers there, yet it still took 15 minutes. When we finally got our food, the sandwiches were sloppily put together and tasted off.
worker was not the friendliest. He was probably overwhelmed or something but simple customer service goes a long way. He was rude. Asked for a simple change on one of the sandwiches and it seemed like a big deal.
S D
Amazing bakery. Great value for the money. Two Thumbs up 👍
jeff Jeff
It was first time to orders food . I have no idea how does it work and can’t get realy help from cashier…finally I walk out with empty stomach… thanks to
Atmosphere: 1
Food: 1
Service: 1
Alysia
I always love ordering from here! Takes a little long but I customize my order so I'll happily wait!
Atmosphere: 5
Food: 5
Service: 5
Brice Chisholm
I absolutely love Kneaders. However this location needs some help. Food was still good but where out of several things by 5 p.m. Lack of planning. Service was sub par. Not greeted and just stared at while ordering. Doesn't take much for someone just to acknowledge a customer. Even a simple hello. Instead they make you guess if they are even listening to you. Had to stop during my ordering just to make sure they were paying attention to me. I would say retrain employees but I wont be back to this location so I dont have to worry about it.
Unfortunately Kneaders did not provide the quality or exceptional service I had received in the past. We placed a holiday pickup like we have in the past. When we arrived to pickup there was a line out of the door. Instead of having two lines there was one line with everyone. At the counter the staff was unprofessional, they mentioned canceling part of our order because they didn't even offer the pie we selected. We placed our order based on the pie we chose. After receiving the order we noticed a dozen orange rolls were missing. Overall our experience was poor. I have had better service at the Arapahoe and Jordan location.
Atmosphere: 1
Food: 1
Service: 1
Not recommend. My order was incomplete and wrong. I had to come back to the store 2 times. Horrible customer service and experience.
Atmosphere: 1
Service: 1
Came here for a pie tasting event found on Eventbrite and was delicious and the host was welcoming. We bought extra desserts to go. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
I have been coming to Kneader's for years for their breads, pastries, cakes and pies! Their frosted cookies, sweet breads, seasonal pies are all amaizng. Do not forget to pre-order Kneader's dinner rolls for Thanksgiving and Christmas; we do this year after year and they are always amazingly delicious. This year I am going to pre-order the Apple Crumble Pie as well - cannot wait! Thank you Kneaders!
Atmosphere: 5
Food: 5
Service: 5
I have ordered breakfast for business meetings. My team loves the variety of breakfast options and pastries!
Atmosphere: 5
Food: 5
Service: 5
The service was great. We thought they had some great salad options, but they didn't have any options that were vegan. The salad had to have many ingredients taken off like cheese, and meat to make it vegan. It just wasn't that good, the salad was bland without any replacement ingredients. The salad dressing was over sweet and not very good. They didn't have any gluten free bread. Just for us it doesn't work as a place we would ever go back to. The service and atmosphere was nice.
Atmosphere: 5
Food: 1
Service: 5
I feel like for the price of the food, the quality isn't there. It's decent but not somewhere I would go often.
Atmosphere: 5
Food: 3
Service: 5
Not great prices and what they offer or don't offer seems to be odds with their app. Staff were friendly and helpful.
Ok first of all, do the employees here ever actually listen to people’s orders? Every time I have ordered food here something always gets messed up no matter what. The only reason I come back is because the food is decent. Not once have I had any order of mine correct. Also, why in the world would you call your pesto sandwich a pesto sandwich? There’s literally NO pesto on it. Just dry chicken, tomatoes and basil. I’ve ordered it twice, the first time I thought “oh they forgot the pesto”. The second time I ordered in hopes for pesto on it, but apparently they don’t have pesto. They always forget something or when I ask for a specific bread they give something different. I’m over this place. I’ve ordered slices of cake and they barely give you enough for how expensive it is. Do better or charge less for your sub par food.
I stopped by after the gym just wanting a simple sandwich, but the experience was disappointing. Despite arriving well before closing, the staff had already shut off the grill—an hour early. They were rude, and somehow two sandwiches cost $23. We were the only customers there, yet it still took 15 minutes. When we finally got our food, the sandwiches were sloppily put together and tasted off.
Restaurantji Recommends
worker was not the friendliest. He was probably overwhelmed or something but simple customer service goes a long way. He was rude. Asked for a simple change on one of the sandwiches and it seemed like a big deal.
Amazing bakery. Great value for the money. Two Thumbs up 👍
It was first time to orders food . I have no idea how does it work and can’t get realy help from cashier…finally I walk out with empty stomach… thanks to
Atmosphere: 1
Food: 1
Service: 1
I always love ordering from here! Takes a little long but I customize my order so I'll happily wait!
Atmosphere: 5
Food: 5
Service: 5
I absolutely love Kneaders. However this location needs some help. Food was still good but where out of several things by 5 p.m. Lack of planning. Service was sub par. Not greeted and just stared at while ordering. Doesn't take much for someone just to acknowledge a customer. Even a simple hello. Instead they make you guess if they are even listening to you. Had to stop during my ordering just to make sure they were paying attention to me. I would say retrain employees but I wont be back to this location so I dont have to worry about it.
Atmosphere: 2
Food: 4
Service: 2
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