Didn't used to like this place but now, the new GM Joanne is extra on point and enjoyable. Actually produced good customer service and did the whole thing the right way. Not to mention how the store looks cleaner and a smile instead of attitude. She's also very pretty on the eyes. 5 star to the new boss
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Potato Chip
Gina
Very nice young man at the register today!
Atmosphere: 5
Food: 5
Service: 5
Bluari
Always messy, staff is slow and not friendly.
Atmosphere: 1
Food: 1
Service: 1
Santillanes J
We went to the Subway here in Pueblo West Walmart and the two young employees looked miserable as soon as we entered! Then as soon as the young women approached us she said immediately we turn the toaster oven off at 7pm it was 7:03 which is weird because they dont close till 9pm! I said well how do you cook the bacon and the other employee said its already cooked you can eat it cold SMH!! There is no excuse for the laziness from this store! We went to Subway on Purcell and thier oven was on and they couldn't believe the other store does that. They don't turn theirs off till 8:45. Those employees on Purcell were way more professional and welcoming!! Never going back to the Subway in Walmart PW!!
Atmosphere: 1
Food: 1
Service: 1
Roger Catalano
Walked in with my wife and two grandchildren at 8:40 PM to get something to eat and was told by the girl behind the counter that she wasn't making anymore sandwiches. The hours are clearly posted that they don't close until 9 PM.
Atmosphere: 1
Service: 1
Deneen Massey
This is the second time at this subway I got ignored by the employee as well as customers behind me. Walked out and so did 3 other customers
Service: 1
Ev
burnt Italian erb and cheese, hard bread, they use the mistakes, and sell then as good, but the sandwich we got on 3-24-24 was not worth eating, it tore my mouth, and the bread tasted burnt
Atmosphere: 1
Food: 1
Service: 1
Alicia Lopez
Unless you put in a mobile order you are told that they are not making sandwiches right now.
Atmosphere: 1
Food: 1
Service: 1
Patty Lyde
Ordered online. They were "building" my order and when my family member got there to pick it up, they had cancelled the order. I tried to call and find out what happened but phone is always busy. Now I have to wait to get refunded.
Service: 1
Lacey WIlliams
3/2 at 3:04 pm - lobby was very dirty, workers not friendly, forgot the steak in the sandwich and then when we asked for it to be fixed they threw it in top of the sandwich, did not warm chicken so chicken was cold….not usually like this really
I'm highly satisfied with my experience this week. I've been in training all week and everyday I got subway. Everyday the customer service was outstanding. And the food was fresh and perfect. One gentleman Even recognized me and remembered my order. 10/10 pick this subway!! You'll be taken care of 100%
Vegetarian options: Build your own sandwich or bowl.
Dietary restrictions: Built the way you want with love and patience
Parking: Great spot. Miss subway at our Walmart location.
Kid-friendliness: The workers are very friendly. I don't see why it wouldn't be kid friendly or any one friendly. They value their customers
Wheelchair accessibility: Plenty of room to eat inside
Jermaine Reed
Visited this establishment on 11/10/23 at 9:50am. Staff was rude and inattentive. Never bothered to check counter periodically to see if customers were waiting. I was finally able to get her attention, to which she responded “we have a doorbell” and “it’s literally right there” pointing towards the beginning of the line. I went directly to the counter because I ordered online. That’s probably a better location for the doorbell. Just another bad attitude with poor customer service. No tip for this “sandwich artist”! Fortunately there are two other Subways near by, I’ll give them my business from now on.
Atmosphere: 1
Food: 1
Service: 1
Ethan Medina
Teach your employees to quit burning and browning the cookies! It’s not hard
Oli Con
2 hairs in my sandwich cooked in with the cheese, very unfortunate Dont recommend coming here
Atmosphere: 1
Food: 1
Service: 1
Olidia Contreras
2 hairs in my sandwich cooked in with the cheese, very unfortunate Dont recommend coming
Didn't used to like this place but now, the new GM Joanne is extra on point and enjoyable. Actually produced good customer service and did the whole thing the right way. Not to mention how the store looks cleaner and a smile instead of attitude. She's also very pretty on the eyes. 5 star to the new boss
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Potato Chip
Very nice young man at the register today!
Atmosphere: 5
Food: 5
Service: 5
Always messy, staff is slow and not friendly.
Atmosphere: 1
Food: 1
Service: 1
We went to the Subway here in Pueblo West Walmart and the two young employees looked miserable as soon as we entered! Then as soon as the young women approached us she said immediately we turn the toaster oven off at 7pm it was 7:03 which is weird because they dont close till 9pm! I said well how do you cook the bacon and the other employee said its already cooked you can eat it cold SMH!! There is no excuse for the laziness from this store! We went to Subway on Purcell and thier oven was on and they couldn't believe the other store does that. They don't turn theirs off till 8:45. Those employees on Purcell were way more professional and welcoming!! Never going back to the Subway in Walmart PW!!
Atmosphere: 1
Food: 1
Service: 1
Walked in with my wife and two grandchildren at 8:40 PM to get something to eat and was told by the girl behind the counter that she wasn't making anymore sandwiches. The hours are clearly posted that they don't close until 9 PM.
Atmosphere: 1
Service: 1
This is the second time at this subway I got ignored by the employee as well as customers behind me. Walked out and so did 3 other customers
Service: 1
burnt Italian erb and cheese, hard bread, they use the mistakes, and sell then as good, but the sandwich we got on 3-24-24 was not worth eating, it tore my mouth, and the bread tasted burnt
Atmosphere: 1
Food: 1
Service: 1
Unless you put in a mobile order you are told that they are not making sandwiches right now.
Atmosphere: 1
Food: 1
Service: 1
Ordered online. They were "building" my order and when my family member got there to pick it up, they had cancelled the order. I tried to call and find out what happened but phone is always busy. Now I have to wait to get refunded.
Service: 1
3/2 at 3:04 pm - lobby was very dirty, workers not friendly, forgot the steak in the sandwich and then when we asked for it to be fixed they threw it in top of the sandwich, did not warm chicken so chicken was cold….not usually like this really
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm highly satisfied with my experience this week. I've been in training all week and everyday I got subway. Everyday the customer service was outstanding. And the food was fresh and perfect. One gentleman Even recognized me and remembered my order. 10/10 pick this subway!! You'll be taken care of 100%
Vegetarian options: Build your own sandwich or bowl.
Dietary restrictions: Built the way you want with love and patience
Parking: Great spot. Miss subway at our Walmart location.
Kid-friendliness: The workers are very friendly. I don't see why it wouldn't be kid friendly or any one friendly. They value their customers
Wheelchair accessibility: Plenty of room to eat inside
Visited this establishment on 11/10/23 at 9:50am. Staff was rude and inattentive. Never bothered to check counter periodically to see if customers were waiting. I was finally able to get her attention, to which she responded “we have a doorbell” and “it’s literally right there” pointing towards the beginning of the line. I went directly to the counter because I ordered online. That’s probably a better location for the doorbell. Just another bad attitude with poor customer service. No tip for this “sandwich artist”! Fortunately there are two other Subways near by, I’ll give them my business from now on.
Atmosphere: 1
Food: 1
Service: 1
Teach your employees to quit burning and browning the cookies! It’s not hard
2 hairs in my sandwich cooked in with the cheese, very unfortunate Dont recommend coming here
Atmosphere: 1
Food: 1
Service: 1
2 hairs in my sandwich cooked in with the cheese, very unfortunate Dont recommend coming
Atmosphere: 1
Food: 1
Service: 1
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