Buffalo Wild Wings
5821 N Elizabeth St, Pueblo
(719) 543-9464
Recent Reviews
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Hello,
So I am really sorry to say as I have always been a huge fan of wild buffalo wings. However today was such a disappointment and horrible eating adventure. Today was my birthday and I received a coupon for six free wings and I was excited as again I love to eat here. I went in order food for my sister, my son got chips and cheese w chilli, paid extra for the chilli, ordered onion rings paid Xtra for cheese curds as a side order soda that cost me almost $4.00 a piece. I get my wings Garlic Parmesan bone in and they are horrible, overcooked, super spicy, and dry. So the waitress replaced my wings and same thing overcook and spicy. I paid my bill no problem and even tipped the waitress as this isn't her fault. I spoke w/the Manager and her answer was O you know I have heard that before. Asked me if the waitress had replaced my wings which she did and they were free. However I wasn't even offered a real solution and it isn't like I just got everything for free or even asked for a discount on my food. Super disappointed..
Love me some wings and that 20 for 20 WITH FRIES is really nice. HOWEVER! Every single time they forget the fries and when you drive back and go in to tell them to get them they give you The stalest fries they have probably from a few days ago. They always forget something. Today I got the 20 for 20 deal and I had saved up points for a year so decided to get an additional 15 TRADITIONAL wings as well and they gave me bone-out very dry chicken nuggets that were 95% bread!!! I guess when you end up spending $250 in one year at BDubs your reward is not what you want and on top of that super dry bread crumbs. I'm not saying it's the worst but do better!!! Especially for a frequent customer!
As Blazin' Rewards members, we're pretty familiar with Buffalo Wild Wings, but this was our first time at the Pueblo location since moving from Texas. We were not disappointed! The food was great, and the staff was super welcoming. Our server, Anastasia, was outstanding. She took our drink and appetizer orders right away and was always friendly and professional. She deserves major kudos! Glad to know we've found a BWW that we can count on for a good experience now that Pueblo is our new home.
The kitchen was a mess and we had ordered an appetizer and our meals as well as wings to go.. the first thing we got was wings to go.. nonetheless our server was absolutely amazing and we will definitely be back.
The restaurant was absolutely dirty. Trash is all over the floor including food. The bathroom is a biohazard. The wings were so dry and overcooked it was like eating saucy leather. Service was extremely slow. I felt like they should have paid us to eat here.
Seriously Robert was awesome. Took care of our special requests and keep our drinks topped off. Come give this bdubs some love.
Food quality is subpar messed up our order shorted us wings, for the price definitely not worth it. Took a picture of this so called wing !!!!
Bad experience. Food was not good. Burger came out 30mins after my husband's food. Burger and fries were cold and dry. Husband's wings were cold. Fries were cold. Service was non existent. Manager was too busy flirting with her kitchen staff and getting drunk to pay attention to customers.
Atmosphere: 1
Food: 2
Service: 1
Entrees came out 30 minutes apart. Both entrees were cold. Service was lackluster. Manager sat behind us flirting openly with kitchen staff getting completely hammered. Refilled her beer and cocktail 4 times just our short time there. Kitchen staff were vaping with the manager at the table directly behind us.
Atmosphere: 1
Food: 1
Service: 1
It was good, as expected. Service could have been a little better, but they appeared short staffed at the moment.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Restaurantji Recommends
DO NOT GET A TO GO ORDER. They skimp you on the fries/potatoes wedges and they give you the old hard wings that you can’t even taste chicken.
Food: 2
Service: 3
Response to Owner: I don’t need to fill out a form. Just clean up your nasty restaurant. It’s self explanatory.
Trash. Everywhere. Parking lot. Floors. Bathroom. All the BWWs are gross and dirty and dingy. But they’re open late and serve food. This one is particularly disgusting. One bartender working hard. Five people staring at phones. Food and used napkins and receipts and lettuce and crap just all over the place. I just picture the manager walking past all the trash on his way in from his car and thinking “yeah, this is a place people want to come eat”. As low as my standards are, as I still come to this terrible chain, this place smells like everyone bathed in and then gargled cleaning supplies. The packaged fries were crispy.
Atmosphere: 1
Food: 4
Service: 3
Server was friendly but VERY slow with helping us. Had to ask to get our beers 3 different times, after waiting for 45 min we finally get them with our waters. Multiple times this happened. We finally just started asking a different server, who was very fast with everything.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Hot Wings
We try to go here often but every time we try it's something service is bad the night manager is super lazy tonight January 26 2025 we went in again with our Granddaughter it was 9:30 pm the dining side was closed so we went to bar side sat for 15 minutes before my wife said to bartender can we get some service when he told us he is only one working there were like 25 people in the bar area the manager and another worker was sitting at a table just being lazy so we were on our way out leaving when the worker said have a nice night and my wife said right in front of management that it would have been nice to have some food manager never even moved to see what problem was so I went to front desk asked to talk to a manager and then he got up came around and told me the bar tender is only one working when he should have been like I can get off my ass and get you some drinks and what can I do to make this right but no he prosisted to say the bar tender the bar tender I own a BBQ restaurant and never treated people this way I hope upper management sees this and get this right I will be contacting corporate in the am I'm all agenst the new robot work force but if this is how managers are going to be fire them and get robots at least they will get off there lazy ass and do something
Will not return. Sat down and was rudely told my spouse's food would take longer than mine and turned out not to be true. They almost got done when I flagged my waiter several times to ask about my food. And was told they were working on it. When my food finally arrived it was cold. Even though I've been waiting 45 minutes for wings. Will go somewhere else for my wing desire.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Pickles, Chicken Wings
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