Dairy Queen Grill & Chill
1200 US-50, Pueblo
(719) 543-4130
Recent Reviews
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They serve ice milk for ice cream. Getting a spoon takes a act of god. They are in hurry to get money and the consumer gets no napkins no eating utensils. As soon as money is exchanged they want nothing to do with you. Stay away from this place. Go anywhere else. Unless you like to treated like trash
Atmosphere: 5
Food: 1
Service: 1
Any ideas on a DQ corporate’s number to report a problem ???? Or should I call BBB I’ll find out soon don’t worry !!!!
Atmosphere: 1
Food: 1
Service: 1
ordered from there recently, but it was a bad experience. Drive thru worker was laughing and stuttering the whole time we were ordering so we couldn’t understand her at times. Came home and found out they didn’t give us the right toppings on the burger as well even though we told them twice what we wanted to our burgers :/
Atmosphere: 2
Food: 2
Service: 1
We dined in and had the $7 meals. Definitely worth it for the amount of food you get.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
Nice service
Atmosphere: 5
Food: 5
Service: 5
I'm a big fan of Dairy Queen food, it's definitely our go to for a sweet treat . ?
Unfortunately, I haven't been pleased with the products.. this goes for all locations. It seems the staff need more training. Ever time I odre a special the blizzard is missing something. So just to make things easier I go with the basics "Oreo Blizzard" but I want other flavors . ? I do my best to be very nice and kind when I go back in to say " sorry this is missing......." And sometimes there is attitude like
" oh here is another customer complaining about their ice cream!". And I just want it made correctly ? The last 5 times I've been to one of the locations they don't flip the blizzard upside down and when I joke and say " ooh you didn't flip it doesn't that mean the next one is free!" The staff gets all nervous and just stares at me like I'm a crazy Karen? ! Like um okay so I called that next day spoke to the manager and they said yes it should be free but she never took action to do so? So idk how that goes?! I do know Warren is a great owner and the locations could use more training DQ is our small town favorite place to go to ☺️
Atmosphere: 3
Food: 3
Service: 1
Great place to get a reasonable meal where you won't break the bank. Very friendly people and they make sure you get your order right. It's always clean including the bathrooms. I love the $7 meal deals!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cake, Chicken Strip Basket, French Fries, Dilly Bar, Oreo Blizzard Cake, Side of Cheese Curds, Original Cheeseburger
I ordered a salted caramel truffle blizzard in the drive thru. When I got to the window, they pulled a blizzard out of what looked like a small refrigerator. I felt the cup had given, but didn’t realize how liquid it was until it started spilling out of the cup when I turned. Had to put it in the freezer for an hour to be able to eat ice cream, not cold milk. I thought the color was off(completely white, no hint of chocolate or fudge which are ingredients), but it wasn’t until I actually got to try and eat it that I found out what I had was probably a heath bar blizzard. NOT EVEN CLOSE to what I ordered. Will not be returning, but I know they don’t care that I feel I wasted $6.50 on a small ?
Atmosphere: 1
Food: 1
Service: 1
If I could rate all of the above 0 stars I would. When we arrived at the drive thru we were not greeted for 10 minutes and when we finally were the girl working asked if we could wait longer. In total we waited 17 minutes. We placed our order and she asked us to repeat everything more than once on every item. After all of the and repeating the order several times they blizzards we received weren’t even what we ordered. Then the girl said she wasn’t going to flip them upside down because they were too runny I jokingly said “oh so our next one is free then?” and she stared blankly at me. While I was joking it does say on the side of the building that if the blizzard isn’t flipped the next one is free. It’s important for employees to know store policies. Anyways i’m really disappointed with every part of that interaction.
Atmosphere: 1
Food: 1
Service: 1
Ordered door dash, and they only put brownies on the top and never mixed it. SMH
Restaurantji Recommends
If I could rate all of the above 0 stars I would. When we arrived at the drive thru we were not greeted for 10 minutes and when we finally were the girl working asked if we could wait longer. In total we waited 17 minutes. We placed our order and she asked us to repeat everything more than once on every item. After all of the and repeating the order several times they blizzards we received weren’t even what we ordered. Then the girl said she wasn’t going to flip them upside down because they were too runny I jokingly said “oh so our next one is free then?” and she stared blankly at me. While I was joking it does say on the side of the building that if the blizzard isn’t flipped the next one is free. It’s important for employees to know store policies. Anyways i’m really disappointed with every part of that interaction.
Atmosphere: 1
Food: 1
Service: 1
Staff were nice but our ice. Team was overfilling the containers and melting all over our car. We had to pull over very soon after we left to throw everything away, wash our hands, and clean our car.
Food: 2
Service: 3
The order is always correct, and the staff is polite and professional!
Food: 5
Service: 4
Recommended dishes: Chicken Strip Basket, Soft Pretzel Sticks with Zesty Queso, Chicken Strips
Very polite
Atmosphere: 5
Food: 5
Service: 5
A mini blizzard is almost $6. I can get a pint for much less. I hate it when they tell you to pull foward to a space
It makes service slower for both of us. Doing so jere is an added pain woth the way the place is laid out.
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