Jersey Mike's Subs

We were passing through, and stopped in your shop. The young girl named Syara helped me with my sandwhich. I didn’t know what to get, and she was patient and kind and helped me! This girl deserves a raise she was outstanding 💝💗❤️💕 We need more people like her in customer service😍🥰

Atmosphere: 5

Food: 5

Service: 5

Had a terrible experience at this shop. They forgot some items from my online order so I drove back to get them. The staff was very rude and made it seem like it was such an inconvenience I was there. I tried to be nice about it and mentioned they also didn't mark our sandwiches so we couldn't tell them apart. They didn't take that critique very well.

Best subs in town, in my opinion,

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Turkey and Provolone

Came in at 7:50 p.m. on Monday 11/25. There were 2 younger looking ladies sitting down in the back on their phones that got up when I walked in and a younger guy in the front by the cash register. I then asked for a Mike’s Famous Philly. Was told that the grill was shut down for the night by one of the younger ladies. Asked when they closed and one of the younger ladies said “not for a while.” I responded with “wow okay” and scoffed because that is terrible customer service and a terrible response. The younger guy said sorry and I left the store.

I then got in my car and saw that the store closes at 9 p.m. I honestly really like Jersey Mike’s a lot and their sandwiches are amazing but this makes me not ever want to come back to that store again. It’s heartbreaking that they cleaned the grill over an hour before closing just so they can go home early. I would love to speak to the manager and tried calling the customer service line in the car but they wanted me to fill out a form which I am going to. I wasn’t mad just shocked at how lazy people are but that is how Pueblo is I guess.

Also when in my car I hung around for about 10 minutes typing this review and looked through the window and saw the two younger ladies go to the back of the store again to just sit down and play on their phones.

I probably won’t go to that Jersey Mike’s ever again after that experience which breaks my heart because I love Jersey Mikes and it’s the only one in Pueblo.

Excellent subs. The entire restaurant, including bathrooms, is spotless. Better than JJ's!

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Big Kahuna Cheese Steak

Customer service with your night crew sucks. I patiently waited to be served. The two gentleman in front of me left, so it was just me waiting to order. Your staff was doing chores and left me standing there for a good 10minutes before I could actually order. And even after I ordered, I still had to wait another 10minutes before my sandwich was on the grill… my opinion shitty customer service makes the customers not want to come back and that staff should not be paid for such service. For me, I don’t think I’ll be back for a long while. I had a long day at work and just wanted to grab a delicious sub before heading home to rest.

Great sub picked up to bring home. As it was Veterans Day, it was busy.

Sub was super tasty.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Turkey and Provolone, Roast Beef and Provolone

Service is bad. Employees don't seem to care. Order always wrong when done online. Will never be back.

Atmosphere: 1

Food: 1

Service: 1

Female Manager is the worst. We called ahead and ordered. When we got there to pick it up she Gave me my "sandwich" in a bowl. It was gross , So sad.

Dietary restrictions: Gf

Atmosphere: 2

Food: 1

Service: 1

Great lunch they made me a salad instead of a sandwich. Thanks

Since I discovered Jersey Mike's it is by far the best sub shop I. Pueblo CO.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Ranch, Chips

The manager here does an awesome job of always respecting my gluten allergy and making sure my sandwiches are correct. I truly appreciate her and her ability to do such a good job at managing. Thank you.

Amazing and spicy 56

Atmosphere: 5

Food: 5

Service: 5

Great sandwich, fresh, fast, and a fair price for what you get.

Atmosphere: 4

Food: 5

Service: 4

The food was awful, which is surprising. I've never had a bad experience at any Jersey Mike's before but this was a doozy. My sandwich was not what I ordered, and when I came back to address the issue, I was told that I was a liar and this is exactly what I ordered. Then the young punk behind the counter started acting like he wanted to fight, and when I challenged him to put his money where his mouth was, he promptly told me he'd see me in jail because he's a member of a "protected group" and I'm just a white male... When I asked for management, both then and later, I was told there was no one available. Ever. THIS PLACE AND IT'S EMPLOYEES ARE REAL TRASH, AVOID IT. DON'T WASTE YOUR MONEY

Atmosphere: 1

Food: 1

Service: 2