I genuinely hate this place. We live on the south side of Pueblo, we are able to order for delivery on the Uber eats app, but whenever we call to do an order through the store, they tell us that we are out of delivery range because of a five minute difference. We also tend to get a mix of answers when we call, Sometimes we get someone who is understanding and willing to go to our house and then other times we get these stiff employees who refuse to budge on the rules. It is unbelievable that they are on available to my address on a third party delivery app and we are not considered out of range for that, but the actual store won’t go a few blocks over for an extra five minutes. Really puts a bad taste in my mouth for the company, no pun intended. When I asked how we could resolve this after dealing with it for six years, we were told to “fill out the survey.” Please, How about you just don’t get my business anymore.
pam Reffner
I went in to this location with 850 points on my rewards expecting to get some chips , I.e. with my order. The say I have no points.. This is the second time they have told me I have not points. what ever, what is the reason for points if you don't honor them? But the real reason I am writing , I ordered the tuna and they took out a big white clear bucket , about a 1/4 full , it was full of water or some kind of murky liquid. there was Some tuna floating around in it. they took a scoop, squeezed all the water out and put it on my bread.. I almost threw up. I will NEVER GO to Jimmy John's again.
Atmosphere: 1
Food: 1
Service: 1
Christina Winfrey
Paid 20 bucks for a sandwich that was made wrong and can't get anyone to even return my call to make it right
Food: 1
It’s Flow
Awesome environment people are very welcoming and super fast service overall 10/10 would come here again.
Jordan Martinez
The staff is amazing and quick. The sandwiches are amazing, and everyone is friendly. Amazing atmosphere 10/10 would eat here again
Matthew
Far from freaky fast 😴😴 waited in drive thru over 20 min. Apparently big order ahead of me...drive thru person was apologetic and offered me free chips.
Erica A L
Not cool..
DJ P
Every sandwich we ordered was purposely ruined !! We ordered sandwiches that did not come with Jalapeños ! We've ordered these sandwiches several times in the past with no issues! Today when we got home all of our sandwiches were filled with Jalapeños, making my daughter very sick because she can't eat hot food! when i tried to call the restaurant no one would answer the phone. Our order took an unusually long time to get also, now I know why!! Very upsetting! God help whomever thought this was funny to do!
Janet Mercier
Staff was friendly, service was quick and good. It was a nice visit.
This particular Jimmy John's is the best! Always great service. Fast, friendly, and upbeat! The food is always good!
Dietary restrictions: I think they can accommodate most. Maybe not Celiac, gluten intolerant.
Kid-friendliness: Yeah, no play area but it is nice.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom, Beach Club, Italian Night Club
Mike Marquez
The guy who took our order does not seem to like his job very unfriendly, and spoke with a low voice not a people person
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Turkey Tom, Avocado Spread
Trevor Hopkins Bowers
Ordered a pickle, was given the nastiest looking thing I’ve ever seen, covered in black stuff and looked like mold or they dropped my food on the ground.
Manager and corporate response was to give me a free pickle coupon to my app. Why tf would I ever want to order from a gross place like this again?
Atmosphere: 1
Food: 1
Service: 1
Aydan Gilliland
Some driver in a black car that was trying to deliver someone's Jimmy John's food was speeding and weaving in and out of traffic. This will go to corporate. They almost hit my car
I genuinely hate this place. We live on the south side of Pueblo, we are able to order for delivery on the Uber eats app, but whenever we call to do an order through the store, they tell us that we are out of delivery range because of a five minute difference. We also tend to get a mix of answers when we call, Sometimes we get someone who is understanding and willing to go to our house and then other times we get these stiff employees who refuse to budge on the rules. It is unbelievable that they are on available to my address on a third party delivery app and we are not considered out of range for that, but the actual store won’t go a few blocks over for an extra five minutes. Really puts a bad taste in my mouth for the company, no pun intended. When I asked how we could resolve this after dealing with it for six years, we were told to “fill out the survey.” Please, How about you just don’t get my business anymore.
I went in to this location with 850 points on my rewards expecting to get some chips , I.e. with my order. The say I have no points.. This is the second time they have told me I have not points. what ever, what is the reason for points if you don't honor them? But the real reason I am writing , I ordered the tuna and they took out a big white clear bucket , about a 1/4 full , it was full of water or some kind of murky liquid. there was Some tuna floating around in it. they took a scoop, squeezed all the water out and put it on my bread.. I almost threw up. I will NEVER GO to Jimmy John's again.
Atmosphere: 1
Food: 1
Service: 1
Paid 20 bucks for a sandwich that was made wrong and can't get anyone to even return my call to make it right
Food: 1
Awesome environment people are very welcoming and super fast service overall 10/10 would come here again.
The staff is amazing and quick. The sandwiches are amazing, and everyone is friendly. Amazing atmosphere 10/10 would eat here again
Far from freaky fast 😴😴 waited in drive thru over 20 min. Apparently big order ahead of me...drive thru person was apologetic and offered me free chips.
Not cool..
Every sandwich we ordered was purposely ruined !! We ordered sandwiches that did not come with Jalapeños ! We've ordered these sandwiches several times in the past with no issues! Today when we got home all of our sandwiches were filled with Jalapeños, making my daughter very sick because she can't eat hot food! when i tried to call the restaurant no one would answer the phone. Our order took an unusually long time to get also, now I know why!! Very upsetting! God help whomever thought this was funny to do!
Staff was friendly, service was quick and good. It was a nice visit.
Loved the little john
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This particular Jimmy John's is the best! Always great service. Fast, friendly, and upbeat!
The food is always good!
Dietary restrictions: I think they can accommodate most. Maybe not Celiac, gluten intolerant.
Kid-friendliness: Yeah, no play area but it is nice.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom, Beach Club, Italian Night Club
The guy who took our order does not seem to like his job very unfriendly, and spoke with a low voice not a people person
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Turkey Tom, Avocado Spread
Ordered a pickle, was given the nastiest looking thing I’ve ever seen, covered in black stuff and looked like mold or they dropped my food on the ground.
Manager and corporate response was to give me a free pickle coupon to my app. Why tf would I ever want to order from a gross place like this again?
Atmosphere: 1
Food: 1
Service: 1
Some driver in a black car that was trying to deliver someone's Jimmy John's food was speeding and weaving in and out of traffic. This will go to corporate. They almost hit my car
Atmosphere: 1
Food: 1
Service: 1
Good but not as good as subway
Atmosphere: 3
Food: 3
Service: 3
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