Just went for 2 breakfast sandwiches took 15 minutes the Bonforte Mc is the worse one in town and I was the only car in drive-through never going to that Mc again all those people need to be trained right
Terry Blaine
Service was good and quick. Everybody was polite and helpful. For the 4th time in a row I got a large fries that was half empty. It would be cool if the large fries was actually a large rather than a medium in a large box. Especially based on what they cost now.
Derek Sandoval
They took 12 minutes to take my order when I went inside. The front counter girl was too busy running orders outside, one after the other before she acknowledged i was there. She still took 2 more orders out to the parked cars, before she took my order. I was there 25 minutes total before I was able to leave with my food. They need more staff I'm assuming.
Harold Taylor
😄😄😄
Meric Peters
Don’t even bother going into the place. I went here for breakfast and they served about twenty cars in the drive through before they even thought to begin my order. And that’s not an even an exaggeration, I counted each car that went by. All I ordered was a sausage McGriddle and hash brown
Rebecca Mangus
We went through the drive thru. We waited at the speaker for a bit before we placed our order. We paid, got our food but it wasn't correct. We went back through drive thru. Explained what happened and they fixed it. The strange thing is the receipt was taped on the burger correctly but the sandwich inside was wrong.
Danielle Lam
😁😁😁😁
Teri Phillips
Took a breakfast sandwich in because I had received the wrong one. Took 4 more tries to get the corrected order corrected. Training definitely needed by management.
Rachel Dejesus
Absolutely amazing service this is the best mcdonalds we have in pueblo great staff
Hiztory
Absolute joke of a location, 14 minute wait with no one in front of me, even after the LONG wait the order was wrong. I ordered 1 quarter pounder and they managed to get it wrong. I know it's just fast food but come on, do your damn job!
The 1st time they have not messed up my order in 3 months Very sad I lose a lot of money because these guys do not feel my order right gotten better but I've been doing in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
LaTosha Oakman
I got parked for 4pc nugget, Then I got back in drive thru for my husband and was parked for a BIG MAC. GM… come on! Do your job your crew shouldn’t be parking every car. All those ppl on the clock milking labor and y’all struggling to get orders out..???!?
Adriana C
The workers here are some of the nicest people! Very efficient
Service: 5
Brian Fuselier
I was doing a Doordash order, and they took forever with the car in front of me for only 4 items. Which took roughly 10-15 minutes. When I pulled up, the young guy took another person's order, then completely ignored the window and then picked up his phone and started texting, and snapping a SnapChat photo, while waiting and watching him do this.. so, I snapped a photo of him being on the phone while I'm trying to get the order!! The girl who ended up coming to the window made an excuse by pointing at the order screen and saying they are short staffed. That's no excuse to keeping the drive thru held up, when it wasn't busy due to the snow! Hold your employees accountable and enforce a rule to not be on your phone while on the clock! Where is the manager during these times? Super unprofessional. When I was leaving, the young guy waved excitedly on me leaving after telling them something, and being concerned on why being on the phone is more important than doing your job.. Managers, please do something about this. This affect doordash delivery ratings and your store ratings. Hope things get better and hope this photo helps with resolving conflicts.
Atmosphere: 1
Food: 3
Service: 1
A. Ramon Garcia
Customer service is lacking horribly. Hardly anyone is friendly. The food is as good as it can be with fast food. Staff needs to say tank you and smile.
Just went for 2 breakfast sandwiches took 15 minutes the Bonforte Mc is the worse one in town and I was the only car in drive-through never going to that Mc again all those people need to be trained right
Service was good and quick. Everybody was polite and helpful. For the 4th time in a row I got a large fries that was half empty. It would be cool if the large fries was actually a large rather than a medium in a large box. Especially based on what they cost now.
They took 12 minutes to take my order when I went inside. The front counter girl was too busy running orders outside, one after the other before she acknowledged i was there. She still took 2 more orders out to the parked cars, before she took my order. I was there 25 minutes total before I was able to leave with my food. They need more staff I'm assuming.
😄😄😄
Don’t even bother going into the place. I went here for breakfast and they served about twenty cars in the drive through before they even thought to begin my order. And that’s not an even an exaggeration, I counted each car that went by. All I ordered was a sausage McGriddle and hash brown
We went through the drive thru. We waited at the speaker for a bit before we placed our order. We paid, got our food but it wasn't correct. We went back through drive thru. Explained what happened and they fixed it. The strange thing is the receipt was taped on the burger correctly but the sandwich inside was wrong.
😁😁😁😁
Took a breakfast sandwich in because I had received the wrong one. Took 4 more tries to get the corrected order corrected. Training definitely needed by management.
Absolutely amazing service this is the best mcdonalds we have in pueblo great staff
Absolute joke of a location, 14 minute wait with no one in front of me, even after the LONG wait the order was wrong. I ordered 1 quarter pounder and they managed to get it wrong. I know it's just fast food but come on, do your damn job!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The 1st time they have not messed up my order in 3 months Very sad I lose a lot of money because these guys do not feel my order right gotten better but I've been doing in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
I got parked for 4pc nugget,
Then I got back in drive thru for my husband and was parked for a BIG MAC. GM… come on! Do your job your crew shouldn’t be parking every car.
All those ppl on the clock milking labor and y’all struggling to get orders out..???!?
The workers here are some of the nicest people! Very efficient
Service: 5
I was doing a Doordash order, and they took forever with the car in front of me for only 4 items. Which took roughly 10-15 minutes. When I pulled up, the young guy took another person's order, then completely ignored the window and then picked up his phone and started texting, and snapping a SnapChat photo, while waiting and watching him do this.. so, I snapped a photo of him being on the phone while I'm trying to get the order!! The girl who ended up coming to the window made an excuse by pointing at the order screen and saying they are short staffed. That's no excuse to keeping the drive thru held up, when it wasn't busy due to the snow! Hold your employees accountable and enforce a rule to not be on your phone while on the clock! Where is the manager during these times? Super unprofessional. When I was leaving, the young guy waved excitedly on me leaving after telling them something, and being concerned on why being on the phone is more important than doing your job.. Managers, please do something about this. This affect doordash delivery ratings and your store ratings. Hope things get better and hope this photo helps with resolving conflicts.
Atmosphere: 1
Food: 3
Service: 1
Customer service is lacking horribly. Hardly anyone is friendly. The food is as good as it can be with fast food. Staff needs to say tank you and smile.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Big Mac
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