Blond cashier with glasses refused to toast my veggie sub, saying it was against policy. Every other subway does this for me everytime. Weird and mean behavior
Elikatta Dekuto
I don't normally do positive reviews. Usually I only review if I'm unhappy. However, the woman that help my girlfriend and I today deserves recognition. We were confused about the deals on the app and struggled to make an order. She assisted us through the process kindly and professionally. I left with both our perfectly made sandwiches and a smile. This is how it should be done.
Atmosphere: 5
Food: 5
Service: 5
Sierra Gehrett
I’m not one to normally leave a review, whether I have a good or bad experience but wow this was a whole different level. The blonde/blue haired girl was extremely rude, from the very beginning. I understand jobs like this can be demanding at times, but that’s never an excuse for the type of behavior and attitude given from this girl. As soon as I walk up, I’m asked what kind of sandwich, and as someone who doesn’t go to subway a lot, I asked if I could do a build your own type of sandwich, and she repeats herself with attitude “what kind of sandwich?” That took me back, and then the rest of the experience was the same, her slamming the containers into the bin, slamming the bread door shut, throwing stuff around in the back. At the end, Im asked if I wanted a meal with any of the three sandwiches, I respond saying I wanted a meal on just one, then again “so a meal” with more attitude and disrespect. The disrespect and attitude was so bad, the other girl working with her kept shooting apologetic looks at us and looking over at her each time she’d slam something. Extremely disappointed in my experience and will not be going back to this location.
Service: 1
Andrew Godinez
Rude and disgusting girl works there on Friday
Christian Gonzales
I went to the counter first off and asked if they excepted coupons I was approached by a young lady named Brittany who was very rude. She said no and that there were two other stores within a 5 mile radius that we can go to. I told her it was fine and that I would order food there then went to order and decided that instead of buying two separate sandwiches I would like to buy one. She stated that the bread had already been cut into, her that was fine and I would still like the place the order as one. She then exacerbated the situation stating that it cannot happen because the Bread was already cut into half. I explained to her that I did not care if the bread was already cut in half because either way at the end of making the sandwich the bread would be cut in half. She then mimic me underneath her breath and spoke to her coworker. They then made snorkeling comments back-and-forth to each other Before Brittany decided to step back. Brittany‘s boyfriend then approach the counter and they had a private conversation in front of everybody. Brittany was also called out by one of her friends and walked out of the side where she continue to talk about the service that she just gave to me. The situation kept going after I left the area, to where the third coworker walked out, looked around the area seen where we were pointed our direction and went back behind the counter. The situation grew out of hand, and became a bad part of my day. I feel very uncomfortable being at that establishment and I felt like Brittany could’ve handled the situation In a controlled way. As a teenager, it is still to hold profession in a professional work environment. The way she handled the situation was very unprofessional, especially after I had already walked away from the counter.
Atmosphere: 1
Food: 2
Service: 1
Ice Cold
Your employee elija is very good. Awesome nice and makes a hell of a chicken salad
Atmosphere: 5
Food: 5
Service: 5
Ayydrian R 32
The morning guy has a problem always rude and says he's busy to wait
Alex B
On par for the chain, I ordered the BMT and didn't have any issues, it was as I expected and the bread was fresh. The teenage-ish staff member on duty took care of us, was polite, and manned the location by himself just fine.
Atmosphere: 3
Food: 4
Service: 4
Candice Allen
I was very disappointed with my overall service i received at this subway location. I first was waiting for their employee who had black hair and purplish ends serve another customer, the entire time I watched her have an attitude, and say remarks under her breath, rolling her eyes and slamming everything around. She took my order was very rude and snappy with me, She barely toasted my sandwich, and when i took a bite the egg was still frozen and cold. I truly expected better from this subway, but was let down once again, I suggest they have a meeting about work ethics and customer service with that girl because this was unacceptable and I couldn’t eat my sandwich I payed for because it was Un edible.
Atmosphere: 1
Food: 1
Service: 1
Brook Howland
The girl with black and blue/ purple hair had an attitude before she even helped me, got a BLT and charged me before i was even finished telling her what i wanted on my sandwich, when i asked for avocado she said i couldn’t get it because i already paid i told her id pay in cash however much it was. She didn’t even tell me how much it was so i just guessed it was a dollar and she put the cash into the tip jar after making such a big fuss about how i can’t get it because i already paid for just the sandwich ( not my fault you charged me before i was done telling you what i wanted) So not only does she have an attitude and doesn’t know how to do her job she’s also stealing from this establishment
If I could give this "establishment" 0 stars, I would. The guy whom I guessing is either the owner or management is the rudest, most unprofessional and condescending person I've ever had the displeasure of seeing/hearing. Refuses to serve you unless it's convenient for him. 9 times out of 10 won't even acknowledge your presence even if you're standing in front of him. Absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
Jen Sutton
Just want the public to be aware....just saw a customer return an incorrect sandwich, after leaving the shop and going to his vehicle and returning to the shop. They put the sandwich on the counter incase the right customer came back for it. Ewwww, I'm sorry that's a HUGE health violation. It left the shop and there gonna now serve it to someone else? Just not right people!!!
Jeff Ward
I might have given a higher rating but 3 mediocre sandwiches and drinks with low level service cost me $52 dollars. I’m never going to go back to any Subway again for that much money.
Atmosphere: 2
Food: 2
Service: 2
Patricia Soto
Went to subway and my food was horrible, my sandwich was cold after I asked to warm it . For 13 dollars never again the mall subway sucks as does all the food there .
Food: 1
Service: 1
Alex Miller
The owner/manager guy with the flatop is the rudest most unconcerned person. Just getting him to serve you is inpossible, he's either hiding in the back watching sports or "it's gonna be 30 minutes before I can help you" then he has the audacity to complain about mall rent, not being able to afford xyz. The employees are untrained and struggle while serving, obviously because of their poor management.
Blond cashier with glasses refused to toast my veggie sub, saying it was against policy. Every other subway does this for me everytime. Weird and mean behavior
I don't normally do positive reviews. Usually I only review if I'm unhappy. However, the woman that help my girlfriend and I today deserves recognition. We were confused about the deals on the app and struggled to make an order. She assisted us through the process kindly and professionally. I left with both our perfectly made sandwiches and a smile. This is how it should be done.
Atmosphere: 5
Food: 5
Service: 5
I’m not one to normally leave a review, whether I have a good or bad experience but wow this was a whole different level. The blonde/blue haired girl was extremely rude, from the very beginning. I understand jobs like this can be demanding at times, but that’s never an excuse for the type of behavior and attitude given from this girl. As soon as I walk up, I’m asked what kind of sandwich, and as someone who doesn’t go to subway a lot, I asked if I could do a build your own type of sandwich, and she repeats herself with attitude “what kind of sandwich?” That took me back, and then the rest of the experience was the same, her slamming the containers into the bin, slamming the bread door shut, throwing stuff around in the back. At the end, Im asked if I wanted a meal with any of the three sandwiches, I respond saying I wanted a meal on just one, then again “so a meal” with more attitude and disrespect. The disrespect and attitude was so bad, the other girl working with her kept shooting apologetic looks at us and looking over at her each time she’d slam something. Extremely disappointed in my experience and will not be going back to this location.
Service: 1
Rude and disgusting girl works there on Friday
I went to the counter first off and asked if they excepted coupons I was approached by a young lady named Brittany who was very rude. She said no and that there were two other stores within a 5 mile radius that we can go to. I told her it was fine and that I would order food there then went to order and decided that instead of buying two separate sandwiches I would like to buy one. She stated that the bread had already been cut into, her that was fine and I would still like the place the order as one. She then exacerbated the situation stating that it cannot happen because the Bread was already cut into half. I explained to her that I did not care if the bread was already cut in half because either way at the end of making the sandwich the bread would be cut in half. She then mimic me underneath her breath and spoke to her coworker. They then made snorkeling comments back-and-forth to each other Before Brittany decided to step back. Brittany‘s boyfriend then approach the counter and they had a private conversation in front of everybody. Brittany was also called out by one of her friends and walked out of the side where she continue to talk about the service that she just gave to me. The situation kept going after I left the area, to where the third coworker walked out, looked around the area seen where we were pointed our direction and went back behind the counter. The situation grew out of hand, and became a bad part of my day. I feel very uncomfortable being at that establishment and I felt like Brittany could’ve handled the situation In a controlled way. As a teenager, it is still to hold profession in a professional work environment. The way she handled the situation was very unprofessional, especially after I had already walked away from the counter.
Atmosphere: 1
Food: 2
Service: 1
Your employee elija is very good. Awesome nice and makes a hell of a chicken salad
Atmosphere: 5
Food: 5
Service: 5
The morning guy has a problem always rude and says he's busy to wait
On par for the chain, I ordered the BMT and didn't have any issues, it was as I expected and the bread was fresh. The teenage-ish staff member on duty took care of us, was polite, and manned the location by himself just fine.
Atmosphere: 3
Food: 4
Service: 4
I was very disappointed with my overall service i received at this subway location. I first was waiting for their employee who had black hair and purplish ends serve another customer, the entire time I watched her have an attitude, and say remarks under her breath, rolling her eyes and slamming everything around. She took my order was very rude and snappy with me, She barely toasted my sandwich, and when i took a bite the egg was still frozen and cold. I truly expected better from this subway, but was let down once again, I suggest they have a meeting about work ethics and customer service with that girl because this was unacceptable and I couldn’t eat my sandwich I payed for because it was Un edible.
Atmosphere: 1
Food: 1
Service: 1
The girl with black and blue/ purple hair had an attitude before she even helped me, got a BLT and charged me before i was even finished telling her what i wanted on my sandwich, when i asked for avocado she said i couldn’t get it because i already paid i told her id pay in cash however much it was. She didn’t even tell me how much it was so i just guessed it was a dollar and she put the cash into the tip jar after making such a big fuss about how i can’t get it because i already paid for just the sandwich ( not my fault you charged me before i was done telling you what i wanted) So not only does she have an attitude and doesn’t know how to do her job she’s also stealing from this establishment
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If I could give this "establishment" 0 stars, I would. The guy whom I guessing is either the owner or management is the rudest, most unprofessional and condescending person I've ever had the displeasure of seeing/hearing. Refuses to serve you unless it's convenient for him. 9 times out of 10 won't even acknowledge your presence even if you're standing in front of him. Absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
Just want the public to be aware....just saw a customer return an incorrect sandwich, after leaving the shop and going to his vehicle and returning to the shop. They put the sandwich on the counter incase the right customer came back for it. Ewwww, I'm sorry that's a HUGE health violation. It left the shop and there gonna now serve it to someone else? Just not right people!!!
I might have given a higher rating but 3 mediocre sandwiches and drinks with low level service cost me $52 dollars. I’m never going to go back to any Subway again for that much money.
Atmosphere: 2
Food: 2
Service: 2
Went to subway and my food was horrible, my sandwich was cold after I asked to warm it . For 13 dollars never again the mall subway sucks as does all the food there .
Food: 1
Service: 1
The owner/manager guy with the flatop is the rudest most unconcerned person. Just getting him to serve you is inpossible, he's either hiding in the back watching sports or "it's gonna be 30 minutes before I can help you" then he has the audacity to complain about mall rent, not being able to afford xyz. The employees are untrained and struggle while serving, obviously because of their poor management.
Atmosphere: 1
Food: 1
Service: 1
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