Ice cream machine broken for chocolate frosty’s? Come on. No signage or anything for this though.
Guadalupe
Went to drop my brother off at home and we saw Wendy's open. My son immediately wanted that new takis burger he had been seeing advertised. We pulled up through drive thru at about 10:42 p.m. or so. Lights all on, sat at the drive thru several minutes and just kept hearing clicks. I saw employee at window and waited a bit longer. I didn't get any response when asking if they were going to take my order. No answer so I pulled up to windows and no one came to the windows so I drove back to the drive thru speaker. After a few more minutes, I drove up to the window again and knocked on their window. Employee opens it and says they were closed. I asked what time they closed and she aid at 11p.m. I told her it wasn't 11 yet and she said it was 10:57 p.m. and I told her that I had been in the drive through for like 10 minutes and they could have let me know they were closed. She said they didn't have their headset on. I totally get it, I hate to be the person to pull up last minute to place an order but I didn't google to find out when it was closing time. I let the girl know they should have turned lights off and or let the patrons know they were closed instead of letting them sit there. I guess they can't officially turn lights off until they actually close, so they just stop working and pretend to be open.
Jody
Love Wendy’s, this was my first time purchasing a meal at this location. We need to not focus on clean or dirty with this review of the Wendy’s on Santa Fe downtown Pueblo. I park away from the restaurant facing my truck in a way for a fast exit. I could tell that I might not get to the register to order the biggie it’s only $7 dollars and change but I only had $9 dollars left on me. I gave 1 dollar at the door to a nice lady who was also hungry. Keeping to collect the Blessings u got me. I started a domino effect and I had to get a little money myself from a stranger in line, I can’t believe how much money she insisted on me taking. I only needed to replace 1.09, she gave me $5.00 dollars. I thanked her for it. I miss placed the receipt so we had to figure out what I ordered or they didn’t have a clue about it. We all agreed that I ordered the biggie so I can’t complain. I would go back there anytime. Love the place
Elizabeth Nicole
They were very sweet and helpful!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich, 5 Bag with Spicy Nuggets, Classic Chicken Sandwich, Jr Cheeseburger, Sausage Biscuit, French Fries, Dave's Single, Hamburger, Dr Pepper
Vaping Noah
Was a good visit, ordered thru their app. and everything was as ordered and fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Donita Marie
This is one of my go-to places when I'm looking for something fast and delicious... And most def like grabbing breakfast ..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Baconator
Chris
Food and service were great...but the place was dirty and there were several homeless there, one without her shoes on! The smell was overwhelming. We had planned on dinning in but the stench detoured us. Bathrooms wrecked of urine...Wendys need to reclaim their business.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: 5 Bag with Spicy Nuggets
Chiara Jameson
2cnd time they got my order wrong! The 2cnd time they’ve given me the wrong order! Manager was rude also!
After 3 rd attempt to order an the poor old lady did not know how to ring up order. After another customer started complaining about how long it was taking.. I left. This is a management problem here an poor training is evident.
Service: 1
Steve Rosenstiel
Picture explains everything
Rick White
Dr. Pepper wasn't working anywhere
Atmosphere: 4
Food: 3
Service: 5
Rogelio Herrera
Gave us the wrong food.
Food: 3
Service: 1
Brianna Hund
LITERALLY AWFUL!! Forgot items in the order and forgot condiments, had to go back to the drive thru twice and when we asked for a refund because of all the inconvenience he said he needed the food back first LMAO worst Wendy’s in town.
Way too expensive. fast food has lost its mind
Ice cream machine broken for chocolate frosty’s? Come on. No signage or anything for this though.
Went to drop my brother off at home and we saw Wendy's open. My son immediately wanted that new takis burger he had been seeing advertised. We pulled up through drive thru at about 10:42 p.m. or so. Lights all on, sat at the drive thru several minutes and just kept hearing clicks. I saw employee at window and waited a bit longer. I didn't get any response when asking if they were going to take my order. No answer so I pulled up to windows and no one came to the windows so I drove back to the drive thru speaker. After a few more minutes, I drove up to the window again and knocked on their window. Employee opens it and says they were closed. I asked what time they closed and she aid at 11p.m. I told her it wasn't 11 yet and she said it was 10:57 p.m. and I told her that I had been in the drive through for like 10 minutes and they could have let me know they were closed. She said they didn't have their headset on. I totally get it, I hate to be the person to pull up last minute to place an order but I didn't google to find out when it was closing time. I let the girl know they should have turned lights off and or let the patrons know they were closed instead of letting them sit there. I guess they can't officially turn lights off until they actually close, so they just stop working and pretend to be open.
Love Wendy’s, this was my first time purchasing a meal at this location. We need to not focus on clean or dirty with this review of the Wendy’s on Santa Fe downtown Pueblo. I park away from the restaurant facing my truck in a way for a fast exit. I could tell that I might not get to the register to order the biggie it’s only $7 dollars and change but I only had $9 dollars left on me. I gave 1 dollar at the door to a nice lady who was also hungry. Keeping to collect the Blessings u got me. I started a domino effect and I had to get a little money myself from a stranger in line, I can’t believe how much money she insisted on me taking. I only needed to replace 1.09, she gave me $5.00 dollars. I thanked her for it. I miss placed the receipt so we had to figure out what I ordered or they didn’t have a clue about it. We all agreed that I ordered the biggie so I can’t complain. I would go back there anytime. Love the place
They were very sweet and helpful!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich, 5 Bag with Spicy Nuggets, Classic Chicken Sandwich, Jr Cheeseburger, Sausage Biscuit, French Fries, Dave's Single, Hamburger, Dr Pepper
Was a good visit, ordered thru their app. and everything was as ordered and fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
This is one of my go-to places when I'm looking for something fast and delicious... And most def like grabbing breakfast ..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Baconator
Food and service were great...but the place was dirty and there were several homeless there, one without her shoes on! The smell was overwhelming. We had planned on dinning in but the stench detoured us. Bathrooms wrecked of urine...Wendys need to reclaim their business.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: 5 Bag with Spicy Nuggets
2cnd time they got my order wrong! The 2cnd time they’ve given me the wrong order! Manager was rude also!
Food: 3
Service: 1
Very clean and wonderful staff. Love this spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger
Restaurantji Recommends
After 3 rd attempt to order an the poor old lady did not know how to ring up order. After another customer started complaining about how long it was taking.. I left. This is a management problem here an poor training is evident.
Service: 1
Picture explains everything
Dr. Pepper wasn't working anywhere
Atmosphere: 4
Food: 3
Service: 5
Gave us the wrong food.
Food: 3
Service: 1
LITERALLY AWFUL!! Forgot items in the order and forgot condiments, had to go back to the drive thru twice and when we asked for a refund because of all the inconvenience he said he needed the food back first LMAO worst Wendy’s in town.
Atmosphere: 1
Food: 1
Service: 1
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