They had the donuts I enjoy, so it was an easy 5 stars. (Chocolate glazed with white cream filling)
Atmosphere: 5
Food: 5
Service: 5
Heather MacGregor
I grew up on Dunkins and was very excited when I heard they were opening one here but its always a hit or miss but mostly a miss, if you dont close until 9pm theres absolutely no reason there shouldn't be barely any donuts at 3pm and they dont make anymore. This happens all the time to, really should start making more donuts people want them all day not just mornings, i mean its in the literal name.
Woozy.
Evrything about this place sucks they gave you frozen eggs and get defensive when you tell them about there mistake this happened twice manager and crew very unprofessional
Atmosphere: 1
Food: 1
Service: 1
Dristen Boyden
This business is bad; they told us we could no longer place food orders because we remarked that our egg was frozen cold in the middle of the sandwich! “And that we had made a repeated complaint about the sandwiches being cold in the middle due to the cold egg!” but this was just our second time addressing the problem! The manager wasn’t being professional about the situation along with the employees! The outcome of this situation is that we just wanted them to be self aware of the situation that is being addressed to them!
Atmosphere: 1
Food: 1
Service: 1
Cierra H
Ordered a curbside order and it took over 12 minutes so i went inside and all 4 girl employees are standing there doing chit chat hour instead of there job. Looked over the counter to see my coffee was ready sitting on the counter the whole time👎
Atmosphere: 1
Food: 1
Service: 1
Angel Harding
I absolutely love this place. I had my granddaughter (3) with me when I wanted a coffee . I asked the lady working named gloria if she could make a small hot chocolate that was a safe temperature for my little one ..she did exactly that!! My granddaughter said grandma that nice lady made my chocolate perfect..thank you gloria for your great customer service. And mostly for making a safe hot cocoa for such a little one. You made our day!!!
Jessica
This place was absolutely horrid!!!!! I ordered a lot of donuts and they told me I couldn’t order all of those so I just place to orders it wasn’t that hard but I was already on a time crunch. After they told me they didn’t have all of the donuts even after I place the order a couple of days prior so I went to my work party WITHOUT all of the donuts. Not to mention the employe was kind of rude maybe she was having a bad day but you shouldn’t act like that to a PAYING customer. This RUINED my experience don’t think I will be coming back. I’m just trying to warn everyone to not come here!!! Plus the some of the food was bad there was mold on one of my donuts and the other one didn’t have like any filling and that’s only a few of the donuts. PLSSSS FIX THIS DUNKIN!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Merrideth Sieckert
They forgot to finish our order. 😣
Atmosphere: 1
Food: 3
Service: 1
Mathew McRobbie
I don’t understand how this place stays open. I do not eat or drink their stuff but I have friends that do. Every time I’m with them, EVERY SINGLE TIME, we wait and wait and wait and…you get the point. Management must not know how to hire, or how to train, or how to hold employees accountable. I guess the phones keep ringing and the orders keep coming regardless of their service, so at least corporate isn’t losing, just THE CUSTOMER IS LOSING!!!
PSA to parents, don't let your under age kids work here. They think it's acceptable to break laws, have them working shifts most grown adults would not do because we know better. The manager does a terrible job with the schedule and consistently puts employees in positions where they are working over 12 hours. Which is illegal in the state of Colorado for anyone under the age of 18 which happens to be the majority of the staff. To cover up their actions they will just not pay them for the hours they work. It's actually a pretty pathetic business plan.
Atmosphere: 1
Food: 1
Service: 1
Keeleigh Pierce
i’ve gone in 3 times. all 3 times they were out of donuts. this last time i came though, gloria was working completely alone. you can clearly see the general manager walking behind the counter with no headset on, not helping her. it took me over 15 minutes to get 10 munchkins for my kids because she was doing lobby, drive thru, drinks, donuts, and sandwiches by herself. disgusting way to treat an employee.
Elise Truman
Came on Sunday morning 10/5 and team was hustling. So friendly despite being incredibly busy. Nice job!
Atmosphere: 5
Food: 5
Service: 5
Lesha Hill
Not good. Went in, ordered an iced tea. Got told they didn’t have iced tea that is black only green tea. I pointed to the handles that literally say ice tea. The other lady in there argued that they didn’t carry iced tea except green. Then she’s like “oh I didn’t know we had that” Then I ordered a medium iced latte. He put green tea in my cup . So I told him, hey that’s not what I ordered. He apologized and was super friendly, then fixed it. I get in the car and he hadn’t put expresso in my latte . It was milk and cold brew . So gross I threw it away. They clearly need to train their “baristas”
Atmosphere: 1
Food: 1
Service: 1
Christell Jones
Worst Dunkin to exist, this place needs to be shut down. I have been to this location 3 times now and every single time something has either been missing or wrong on my order. First time I went, I got a matcha that drink had 60% foam and 40% powder mixed with milk which was a horrible taste. Second time, I ordered 6 food items and all of them were forgotten about until I went back up to the counter after 4 other people had gotten their food that ordered after me. Third and final time, I made for the extra upgrades on both toasts and got neither even though I paid for them.
Today is my birthday and you guys are so nice
Atmosphere: 5
Food: 5
Service: 5
They had the donuts I enjoy, so it was an easy 5 stars. (Chocolate glazed with white cream filling)
Atmosphere: 5
Food: 5
Service: 5
I grew up on Dunkins and was very excited when I heard they were opening one here but its always a hit or miss but mostly a miss, if you dont close until 9pm theres absolutely no reason there shouldn't be barely any donuts at 3pm and they dont make anymore. This happens all the time to, really should start making more donuts people want them all day not just mornings, i mean its in the literal name.
Evrything about this place sucks they gave you frozen eggs and get defensive when you tell them about there mistake this happened twice manager and crew very unprofessional
Atmosphere: 1
Food: 1
Service: 1
This business is bad; they told us we could no longer place food orders because we remarked that our egg was frozen cold in the middle of the sandwich! “And that we had made a repeated complaint about the sandwiches being cold in the middle due to the cold egg!” but this was just our second time addressing the problem! The manager wasn’t being professional about the situation along with the employees! The outcome of this situation is that we just wanted them to be self aware of the situation that is being addressed to them!
Atmosphere: 1
Food: 1
Service: 1
Ordered a curbside order and it took over 12 minutes so i went inside and all 4 girl employees are standing there doing chit chat hour instead of there job. Looked over the counter to see my coffee was ready sitting on the counter the whole time👎
Atmosphere: 1
Food: 1
Service: 1
I absolutely love this place. I had my granddaughter (3) with me when I wanted a coffee . I asked the lady working named gloria if she could make a small hot chocolate that was a safe temperature for my little one ..she did exactly that!! My granddaughter said grandma that nice lady made my chocolate perfect..thank you gloria for your great customer service. And mostly for making a safe hot cocoa for such a little one. You made our day!!!
This place was absolutely horrid!!!!! I ordered a lot of donuts and they told me I couldn’t order all of those so I just place to orders it wasn’t that hard but I was already on a time crunch. After they told me they didn’t have all of the donuts even after I place the order a couple of days prior so I went to my work party WITHOUT all of the donuts. Not to mention the employe was kind of rude maybe she was having a bad day but you shouldn’t act like that to a PAYING customer. This RUINED my experience don’t think I will be coming back. I’m just trying to warn everyone to not come here!!! Plus the some of the food was bad there was mold on one of my donuts and the other one didn’t have like any filling and that’s only a few of the donuts. PLSSSS FIX THIS DUNKIN!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
They forgot to finish our order. 😣
Atmosphere: 1
Food: 3
Service: 1
I don’t understand how this place stays open. I do not eat or drink their stuff but I have friends that do. Every time I’m with them, EVERY SINGLE TIME, we wait and wait and wait and…you get the point. Management must not know how to hire, or how to train, or how to hold employees accountable. I guess the phones keep ringing and the orders keep coming regardless of their service, so at least corporate isn’t losing, just THE CUSTOMER IS LOSING!!!
Service: 1
Restaurantji Recommends
PSA to parents, don't let your under age kids work here. They think it's acceptable to break laws, have them working shifts most grown adults would not do because we know better. The manager does a terrible job with the schedule and consistently puts employees in positions where they are working over 12 hours. Which is illegal in the state of Colorado for anyone under the age of 18 which happens to be the majority of the staff. To cover up their actions they will just not pay them for the hours they work. It's actually a pretty pathetic business plan.
Atmosphere: 1
Food: 1
Service: 1
i’ve gone in 3 times. all 3 times they were out of donuts. this last time i came though, gloria was working completely alone. you can clearly see the general manager walking behind the counter with no headset on, not helping her. it took me over 15 minutes to get 10 munchkins for my kids because she was doing lobby, drive thru, drinks, donuts, and sandwiches by herself. disgusting way to treat an employee.
Came on Sunday morning 10/5 and team was hustling. So friendly despite being incredibly busy. Nice job!
Atmosphere: 5
Food: 5
Service: 5
Not good.
Went in, ordered an iced tea. Got told they didn’t have iced tea that is black only green tea. I pointed to the handles that literally say ice tea. The other lady in there argued that they didn’t carry iced tea except green.
Then she’s like “oh I didn’t know we had that”
Then I ordered a medium iced latte.
He put green tea in my cup . So I told him, hey that’s not what I ordered. He apologized and was super friendly, then fixed it.
I get in the car and he hadn’t put expresso in my latte . It was milk and cold brew . So gross I threw it away.
They clearly need to train their “baristas”
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin to exist, this place needs to be shut down. I have been to this location 3 times now and every single time something has either been missing or wrong on my order. First time I went, I got a matcha that drink had 60% foam and 40% powder mixed with milk which was a horrible taste. Second time, I ordered 6 food items and all of them were forgotten about until I went back up to the counter after 4 other people had gotten their food that ordered after me. Third and final time, I made for the extra upgrades on both toasts and got neither even though I paid for them.
Atmosphere: 1
Food: 1
Service: 1
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