They rob you. I ordered a Rotisserie Footlong, which should have been $9.19 as their their charge board. Adrianna the staff there charged me $13.75 under some other sandwich. When I confronted, she said what is your problem? I explained her what is the case to which she realized that she is caught she says yes that's the price. She quickly rushes to her register and gives me a dollar and says here is your difference, happy? She then runs another receipt for some another sandwich and hands that to me? This whole episode is making me think what was she trying to do? Steal for herself or for the owners? There were hardly other guests, so she wasn't even rushed
Ander Sorensen
Older foreign woman was working could barely understand me she put the meat on fine then she put a bit too much cheese by putting it on both sides when she could’ve just put it on one then she left it in the toaster as it was beeping red over the time of completion (15 sec xtra) while she ran around doing whatever she felt like Then she proceeds to ask which vegetables I accidentally say lettuce first as my order was tomato, lettuce, onion, and instead of waiting to hear me out, she just puts the lettuce on first when she Should’ve waited to hear the full list and Put the flat vegetables on first After she got the amount of chipotle sauce I wanted right I tried to ask if the Parmesan vinaigrette was the only type they had and then she just jumped and squirted it all over my sandwich Moving way too fast and not caring about customer satisfaction.
Sara Thompson
I asked for no cheese three times and it still gave me cheese. I am allergic to cheese. I said no cheese and I said I am allergic to dairy.
jaymoham Ebbecke
Delicious, fast, very friendly.
Will Angel
Good food, but super slow. Staff needs help. Schedule more people.
Alemán Construction
BAD CUSTOMER SERVICE + THEY OVERCHARGE.
Kristy Vogt
Terrible! Couldn't even eat it! Bread was so dry and crusty Plus I didn't want it toasted and it was. Cross contaminated knives! I'm allergic to avocados and the knife wasn't sanitized between use. So I also couldn't eat it. Extremely disappointed
Claudia Ivana Sandoval Chavarria
The truth is that I work nearby, their breads are very tasty but they must respect the line since they make everyone's orders and do not respect the order.
A K H I L R E D D Y
Worst subway across Usa and worst experience , food is not at all fresh.
Food: 1
Service: 1
Marshall
This shop does not honor a coupon if it involves steak. I was in a group of three and was paying for everyone. Did not know what was ordered by the first person. No one ordered chips and a drink just sandwiches. Manager was about to throw away the receipt, and I asked for it. Seemed very rude about it. After we left the store I checked on the receipt because it seemed high. I was charged for chips and a drinks we never got. Helpers couldn't speak English and I received mustard on a chicken sandwich and was going to refuse it because I didn't ask for mustard, but took the sandwich anyway. I took the last white bread because that was all they had. Very dry and old bread. I am a local and will never return to this shop again. I was treated very rudely I guess because I couldn't understand what they were saying.
I placed my orders for the app and my mail was ready when I arrived.
Atmosphere: 4
Food: 5
Service: 5
Andrew Miller Miller
Only one person there she work very hard. Not fair of the ownership to not give her help.
Atmosphere: 3
Food: 5
Service: 1
Rezo
Horrible and rude people working here. Avoid at all costs! A gentleman before me had an online order that he placed and then got a notification that it was ready. An older short hispanic woman snapped at him when he asked for it and yelled something like, "It's not in the computer and they aren't going to make it for him." He was perfectly polite even though she was evil to him. She then proceeded to ignore him completely. My son then tried to order and told her everything he wanted. She mumbled something while having her back turned to which I said, "excuse me?" She snapped at us and told us we were stupid for not understanding her. This behavior towards my son infuriated me but I didn't go off on her. I asked her why she was so rude and that if she wants us to understand her she cannot be facing away from us while mumbling. We left and I then spoke with the previous customer outside. We couldn't believe this is how we were treated in Silverthorne of all places. I've been going to this Subway for years as a pitstop from Vail to Denver. Never again. Hopefully the franchise owner reads this as believe it or not, I think this awful person is the manager. She ruined our whole day and my son couldn't understand why she would call us stupid. Very very pathetic.
Atmosphere: 1
Food: 1
Service: 1
Kandace Stehman
Bathroom paper towels was empty, but the bathroom was clean.Food was great
They rob you.
I ordered a Rotisserie Footlong, which should have been $9.19 as their their charge board. Adrianna the staff there charged me $13.75 under some other sandwich. When I confronted, she said what is your problem? I explained her what is the case to which she realized that she is caught she says yes that's the price. She quickly rushes to her register and gives me a dollar and says here is your difference, happy? She then runs another receipt for some another sandwich and hands that to me?
This whole episode is making me think what was she trying to do? Steal for herself or for the owners?
There were hardly other guests, so she wasn't even rushed
Older foreign woman was working could barely understand me she put the meat on fine then she put a bit too much cheese by putting it on both sides when she could’ve just put it on one then she left it in the toaster as it was beeping red over the time of completion (15 sec xtra) while she ran around doing whatever she felt like Then she proceeds to ask which vegetables I accidentally say lettuce first as my order was tomato, lettuce, onion, and instead of waiting to hear me out, she just puts the lettuce on first when she Should’ve waited to hear the full list and Put the flat vegetables on first After she got the amount of chipotle sauce I wanted right I tried to ask if the Parmesan vinaigrette was the only type they had and then she just jumped and squirted it all over my sandwich Moving way too fast and not caring about customer satisfaction.
I asked for no cheese three times and it still gave me cheese. I am allergic to cheese. I said no cheese and I said I am allergic to dairy.
Delicious, fast, very friendly.
Good food, but super slow. Staff needs help. Schedule more people.
BAD CUSTOMER SERVICE + THEY OVERCHARGE.
Terrible! Couldn't even eat it! Bread was so dry and crusty Plus I didn't want it toasted and it was. Cross contaminated knives! I'm allergic to avocados and the knife wasn't sanitized between use. So I also couldn't eat it. Extremely disappointed
The truth is that I work nearby, their breads are very tasty but they must respect the line since they make everyone's orders and do not respect the order.
Worst subway across Usa and worst experience , food is not at all fresh.
Food: 1
Service: 1
This shop does not honor a coupon if it involves steak. I was in a group of three and was paying for everyone. Did not know what was ordered by the first person. No one ordered chips and a drink just sandwiches. Manager was about to throw away the receipt, and I asked for it. Seemed very rude about it. After we left the store I checked on the receipt because it seemed high. I was charged for chips and a drinks we never got. Helpers couldn't speak English and I received mustard on a chicken sandwich and was going to refuse it because I didn't ask for mustard, but took the sandwich anyway. I took the last white bread because that was all they had. Very dry and old bread. I am a local and will never return to this shop again. I was treated very rudely I guess because I couldn't understand what they were saying.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
I placed my orders for the app and my mail was ready when I arrived.
Atmosphere: 4
Food: 5
Service: 5
Only one person there she work very hard. Not fair of the ownership to not give her help.
Atmosphere: 3
Food: 5
Service: 1
Horrible and rude people working here. Avoid at all costs! A gentleman before me had an online order that he placed and then got a notification that it was ready. An older short hispanic woman snapped at him when he asked for it and yelled something like, "It's not in the computer and they aren't going to make it for him." He was perfectly polite even though she was evil to him. She then proceeded to ignore him completely. My son then tried to order and told her everything he wanted. She mumbled something while having her back turned to which I said, "excuse me?"
She snapped at us and told us we were stupid for not understanding her. This behavior towards my son infuriated me but I didn't go off on her. I asked her why she was so rude and that if she wants us to understand her she cannot be facing away from us while mumbling. We left and I then spoke with the previous customer outside. We couldn't believe this is how we were treated in Silverthorne of all places. I've been going to this Subway for years as a pitstop from Vail to Denver. Never again. Hopefully the franchise owner reads this as believe it or not, I think this awful person is the manager. She ruined our whole day and my son couldn't understand why she would call us stupid. Very very pathetic.
Atmosphere: 1
Food: 1
Service: 1
Bathroom paper towels was empty, but the bathroom was clean.Food was great
Atmosphere: 4
Food: 5
Service: 4
Your everyday subway but with an amazing view.
Atmosphere: 5
Food: 5
Service: 5
Loading...