Super slow i can be waiting for 10min for a sandwich with 1 car ahead of me and no one in the lobby
Atmosphere: 2
Food: 2
Service: 2
Wendell Paige
Went to this Burger King and it was all bad. The service was lousy, employees messed up everyone's and I mean everyone's order. Blamed it on the computer system 🤔🤔🤔. To top it off the food just wasn't Burger King quality. The only reason I gave them 2 stars is because the bathrooms were clean.
Atmosphere: 1
Food: 1
Service: 1
mike Stettenbenz
There is never an excuse for missing items. Never an excuse for rude service. Never an excuse for a dirty seating area. And definitely never ever an excuse for getting upset when a customer double checks the order.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper, Onion Rings, French Fries
Chris Tran
I usually don’t leave bad reviews or complain when I order from a fast food restaurant. However, this particular Burger King recently gave us the worst food/service we had ever gotten in a long long time.
First off we ordered $50 worth of food, 2 meals with sides and a couple of additional onion rings and nuggets. Note: (We never got asked for sauce so I asked at the window). When asked for sauce, she gave us 2 sauces for my entire order. I kindly asked if I could have just a couple more sauces for my nuggets, she states that it cost $0.25 for extra sauce which I have no problem paying. She immediately turns around and doesn’t come back to the window. We wait and the lady is just standing there laughing with her coworkers. We did the right thing and drove home after we thought about how rude one can be. Just puzzling after we asked for extra sauce.
Long story short, we get home and our food was trash, burgers made all messy, half-ass fries, sweet tea was not sweet, had to share 2 little cups of sauce, lady was very rude and should not work for a fast food restaurant if she can’t talk to people normally. Literally the first 30 seconds of us ordering in the drive through, we already knew we were going to have crappy service. Horrible experience, never ever coming back to this place again. Double thumbs down!! 👎🏻👎🏻
Atmosphere: 1
Food: 1
Service: 1
Paul Lucas
Every time I pull up to the drive-thru, the order taker insists on saying "hang on" or "please wait," even when there is clearly no one else ahead of me. This is a sign of poorly trained team members lacking essential customer service skills.
Food: 2
Service: 1
Abraham Pena
Carmen is on it. Speaks clearly and with a sense of urgency when one is hungry and the food is fresh and looked like the pic. One in million, definitely coming back.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Whopper, French Fries
Miguel C
I've gotten sick twice! From this place and I should of known better then to come back 🤦🏽
Food: 1
Service: 2
Rylie *
Stopped by here around 8:30pm tonight to get some chicken fries for my picky eatting toddler. The chicken fries were VERY cold and stale. So much, I couldn't give them to my toddler, fearing they were unsafe to eat. This was not just "cold food". They have been sitting for AWHILE. Yikes. That is awfully dangerous, Burger King. I had tried to call the location, right when I realized what we received but they would not answer the phone. They were not busy whatsoever (its a snowy night) and there were at least two employees there...still i was not able to reach anyone regarding this. I'm really hoping they don't serve food like this to others tonight!
Atmosphere: 3
Food: 1
Service: 3
Juanita Salas
Used to be the nice Burger King.. Sad. I mentioned to the Attendant that All the beverages had no flavor, We ordered two large. She said I don't know and, turned to do other things.. The food looked sloppy put together, all uneven in the buns, fries brown and, chewy, bot fresh crispy.. We found one clean table, although no customers there. Maybe I picked a bad day? Not like it used to be.
They knew the ice machine was down...but didn't bother to tell us that we were purchasing flat, warm soda! Never going here again.
Atmosphere: 3
Food: 3
Service: 3
Dana Bammerlin
We don’t eat here often, but every time we do, it’s supposed to be Convenient. There were 6 cars in line, so I skipped and came inside. There was a mom and a sweet boy in front of me. 5 people working. 1 cooking. 1 working the window. The others just standing around. They help 1 car at a time. Like they order, then they pull forward and don’t take the next order until that person pulled away. Then this sweet boy dropped his drink in the breeze way between the doors. Total accident. The door caught him and he stepped (it’s just snowed) and he spilt his drink. He started crying out of embarrassment and that he dropped it. Instead of getting him a new cup, 1 guy rolled his eyes, cleaned it up, then got them a new cup with his dirty hands, while 3 others stood around. So 6 cars in line, 2 inside, 1 cleaning and it took me 22 minutes to get my order, which is wrong but is what it is now that I’m home……..
Atmosphere: 1
Food: 1
Service: 1
J Sanch
I went in to use the restroom & ordered a coffee. The drive thru was busy but I saw they have maybe 3 breakfast burgers of each beacon, sausage etc. already ready under a heating station. Not sure how long they sit under there for but glad I didn't order food. I haven't seem that from other fast food restaurants.
Roderick Mohar
Amazing! Love Jesus!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
MIKE Madrid
Fries are always kind of cold. Other than that it's good
Never made my Doordash order
Atmosphere: 2
Food: 2
Service: 2
Super slow i can be waiting for 10min for a sandwich with 1 car ahead of me and no one in the lobby
Atmosphere: 2
Food: 2
Service: 2
Went to this Burger King and it was all bad. The service was lousy, employees messed up everyone's and I mean everyone's order. Blamed it on the computer system 🤔🤔🤔. To top it off the food just wasn't Burger King quality. The only reason I gave them 2 stars is because the bathrooms were clean.
Atmosphere: 1
Food: 1
Service: 1
There is never an excuse for missing items. Never an excuse for rude service. Never an excuse for a dirty seating area. And definitely never ever an excuse for getting upset when a customer double checks the order.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper, Onion Rings, French Fries
I usually don’t leave bad reviews or complain when I order from a fast food restaurant. However, this particular Burger King recently gave us the worst food/service we had ever gotten in a long long time.
First off we ordered $50 worth of food, 2 meals with sides and a couple of additional onion rings and nuggets. Note: (We never got asked for sauce so I asked at the window). When asked for sauce, she gave us 2 sauces for my entire order. I kindly asked if I could have just a couple more sauces for my nuggets, she states that it cost $0.25 for extra sauce which I have no problem paying. She immediately turns around and doesn’t come back to the window. We wait and the lady is just standing there laughing with her coworkers. We did the right thing and drove home after we thought about how rude one can be. Just puzzling after we asked for extra sauce.
Long story short, we get home and our food was trash, burgers made all messy, half-ass fries, sweet tea was not sweet, had to share 2 little cups of sauce, lady was very rude and should not work for a fast food restaurant if she can’t talk to people normally. Literally the first 30 seconds of us ordering in the drive through, we already knew we were going to have crappy service. Horrible experience, never ever coming back to this place again. Double thumbs down!! 👎🏻👎🏻
Atmosphere: 1
Food: 1
Service: 1
Every time I pull up to the drive-thru, the order taker insists on saying "hang on" or "please wait," even when there is clearly no one else ahead of me. This is a sign of poorly trained team members lacking essential customer service skills.
Food: 2
Service: 1
Carmen is on it. Speaks clearly and with a sense of urgency when one is hungry and the food is fresh and looked like the pic. One in million, definitely coming back.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Whopper, French Fries
I've gotten sick twice! From this place and I should of known better then to come back 🤦🏽
Food: 1
Service: 2
Stopped by here around 8:30pm tonight to get some chicken fries for my picky eatting toddler. The chicken fries were VERY cold and stale. So much, I couldn't give them to my toddler, fearing they were unsafe to eat. This was not just "cold food". They have been sitting for AWHILE. Yikes. That is awfully dangerous, Burger King.
I had tried to call the location, right when I realized what we received but they would not answer the phone. They were not busy whatsoever (its a snowy night) and there were at least two employees there...still i was not able to reach anyone regarding this. I'm really hoping they don't serve food like this to others tonight!
Atmosphere: 3
Food: 1
Service: 3
Used to be the nice Burger King.. Sad. I mentioned to the Attendant that All the beverages had no flavor, We ordered two large. She said I don't know and, turned to do other things.. The food looked sloppy put together, all uneven in the buns, fries brown and, chewy, bot fresh crispy.. We found one clean table, although no customers there. Maybe I picked a bad day? Not like it used to be.
Recommended dishes: Onion Rings
Restaurantji Recommends
They knew the ice machine was down...but didn't bother to tell us that we were purchasing flat, warm soda! Never going here again.
Atmosphere: 3
Food: 3
Service: 3
We don’t eat here often, but every time we do, it’s supposed to be Convenient. There were 6 cars in line, so I skipped and came inside. There was a mom and a sweet boy in front of me. 5 people working. 1 cooking. 1 working the window. The others just standing around. They help 1 car at a time. Like they order, then they pull forward and don’t take the next order until that person pulled away. Then this sweet boy dropped his drink in the breeze way between the doors. Total accident. The door caught him and he stepped (it’s just snowed) and he spilt his drink. He started crying out of embarrassment and that he dropped it. Instead of getting him a new cup, 1 guy rolled his eyes, cleaned it up, then got them a new cup with his dirty hands, while 3 others stood around. So 6 cars in line, 2 inside, 1 cleaning and it took me 22 minutes to get my order, which is wrong but is what it is now that I’m home……..
Atmosphere: 1
Food: 1
Service: 1
I went in to use the restroom & ordered a coffee. The drive thru was busy but I saw they have maybe 3 breakfast burgers of each beacon, sausage etc. already ready under a heating station. Not sure how long they sit under there for but glad I didn't order food. I haven't seem that from other fast food restaurants.
Amazing! Love Jesus!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Fries are always kind of cold. Other than that it's good
Atmosphere: 3
Food: 3
Service: 3
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