The food was good but the ordering process was so incredibly frustrating and took over 5 minutes because the cashier didn’t understand a lick of english. He struggled to input my rewards and even understand what I wanted to order. I literally had to bring out google translate to convey what I wanted to get. My suggestion would be to hire front end people who speak english even as a second language if you’re going to have a business in the united states. I even watched him struggle to comprehend and take other peoples orders when spoken to in english as well so it definitely wasn’t just a me problem. Hot take possibly but I needed to post this because of how frustrated I was with this.
Atmosphere: 3
Food: 5
Service: 1
Andrew Masias
The cashier was amazing. He made us feel welcome. He treated us with respect, and he even brought our food to our table and then he even brought ketchup for my wife's fries. He went above and beyond. It makes us want to return just for him.Parking: It's inside WalmartKid-friendliness: Great place to take kidsWheelchair accessibility: It's inside Walmart
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Old School Cheesesteak, Ultimate Fries, Philly Cheesesteak
Matt B.
I don't shop at Wal mart, but I'll go out of my way to eat here. I've been several times in the last few months. I've always been served by different staff, and I've been blown away by the quality of food and friendly service every time. Today in particular, John was incredible. It's people like him who will keep me coming back.
AFGPRX
Shout out to Marco. Thank you for your customer service and your team. Fries and shake were delicious!
Atmosphere: 4
Food: 5
Service: 5
Joseph Rosa
Location #02317 Walmart Thornton Online order for a first timer I thought don't read the other comments just order so its my opinion, no bias SO Food tasted good a little pricey 50+ for 3 to eat that's only if you get what you order /doordash picks and drops not there fault, we where missing a large tea ,large fries and cup of cheese, the atmosphere is a 5star from my couch so I hate when service is bad and food fantastic ? as for wing or other things not sure? We loved the subs and the lemon aid, maybe next time I will go to and get and maybe a better review
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Old School Cheesesteak, Cheese Sauce, Philly Cheesesteak, Original Fries, Cheese Fries
Kathy Scheer
You can't go wrong eating here. The food is always great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries
Eva D.G
Food I would give 0 Star.Service it depends the cashier could get 5 star cook or whoever tried to cook 0 star.This evening was my third time to have cheesesteak at this location. This was the worst experience for $40 +I payed $40+ for two large orders of salt. On the sandwich as well as on the bacon and cheese fries. The only 2 things without salt were the sodas.I am not quite sure if employees do care about customers and their good experience nowadays. If it had been a mistake why both meals were made same salty that you can not eat. But when you drive home after a long day of work with your cheesesteak... you open up your long waited cheesesteak... you take a bite and you do decide to leave a feedback. Cooks should learn the right way. They should be aware of Charley's Cheesestakes expectations.$40Can you just learn what respect means? Respect food and respect costumers. Care about what you are doing.Please
Atmosphere: 3
Food: 1
Service: 2
The Real Eugene Shepherd
I'm glad Walmart got rid of the golden arches and replaced it with Charlie's cheesesteaks they have great food and drinks. Way better than your typical fast food any day for
Atmosphere: 5
Food: 5
Service: 5
Mandi Wetzel
I've ordered their everything fries before. Today, the two orders I received are literally raw. Can't get ahold of the store, neither can door dash. This is extremely frustrating. Both orders are raw.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Philly Cheesesteak
Ed LaRose
Their food is absolutely delicious, no problems there! Their app however is altogether useless. I haven't been able to signup for well over a month, missing out on earning membership points three times over. Which is infuriating as you're teased with the $5-off in-app deal that's shown all over their stores, that's impossible to earn.The main page of the app will not let you sign-up, nor does the log-in button work. To add insult to injury, trying to sign-up through the menu will bring you full-circle back to that same dysfunctional page. Not surprised to find out that the Guest Option works with no issue. And it has been this way for well over a month, as if it's an intentionally made error. Full advertisement of a discount by ordering in-app, then not correctly linking the only signup button given is beyond disgraceful.Eventually found a work-a-round for all who is encountering this same issue. Use your browser and go to their Official Website and signup there. Once a member, go back into the app and ignore the login button (that won't work anyways) and go right to the Order tab. Once a location is set the option to enter your username & password will appear. Enter your login info there. Now it won't show you as logged in, nor will it save your credentials for next time as it says it will. Don't be fooled however as you are signed in as "an in-app member." This can be confirmed, after-the-fact, as it will be in your history (web accessible of corse). It is made more evident when you continue to process your order as you will have the option to choose those perks and discounts that are rightfully yours as advertised (given the achievement of various variables) that you would never be given access to under that Guest link.
It's a bit salty for me. Otherwise, everything else was
Atmosphere: 4
Food: 3
Service: 4
Ed Olivo
Always decent, even when in a Walmart. However, the atmosphere is very cold and uninviting, probably because it was in a WM. But, the food and service were excellent, as always.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheese Fries
Lydia Trusty
I do not like the boneless wings all they're is chicken nuggets . I didn't care for the taste I don't like the way they put the sauce in, they should have a little pan with BBQ sauce already and dip so called wings in a pan. The young lady that assisted me barely understood my order, the first order of so called wings were cold and the way one lady put the sauce on the first batch was sloppy. I wanted an order of hot wings and just get a refund for the plain wings and ordered the hot wings, however since she couldn't understand me I just took the order yet . I do like the sandwiches though
Atmosphere: 3
Food: 2
Service: 2
Courtney Knight
The customer service was great. The cashier was definitely a blessing. She brought the food to the table and just made the atmosphere worth being in
Kristi Nirenberg
Way too much fake cheese. Not what we were expecting. Steak and fries were delicious!
The food was good but the ordering process was so incredibly frustrating and took over 5 minutes because the cashier didn’t understand a lick of english. He struggled to input my rewards and even understand what I wanted to order. I literally had to bring out google translate to convey what I wanted to get. My suggestion would be to hire front end people who speak english even as a second language if you’re going to have a business in the united states. I even watched him struggle to comprehend and take other peoples orders when spoken to in english as well so it definitely wasn’t just a me problem. Hot take possibly but I needed to post this because of how frustrated I was with this.
Atmosphere: 3
Food: 5
Service: 1
The cashier was amazing. He made us feel welcome. He treated us with respect, and he even brought our food to our table and then he even brought ketchup for my wife's fries. He went above and beyond. It makes us want to return just for him.Parking: It's inside WalmartKid-friendliness: Great place to take kidsWheelchair accessibility: It's inside Walmart
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Old School Cheesesteak, Ultimate Fries, Philly Cheesesteak
I don't shop at Wal mart, but I'll go out of my way to eat here. I've been several times in the last few months. I've always been served by different staff, and I've been blown away by the quality of food and friendly service every time. Today in particular, John was incredible. It's people like him who will keep me coming back.
Shout out to Marco. Thank you for your customer service and your team. Fries and shake were delicious!
Atmosphere: 4
Food: 5
Service: 5
Location #02317 Walmart Thornton Online order for a first timer I thought don't read the other comments just order so its my opinion, no bias SO Food tasted good a little pricey 50+ for 3 to eat that's only if you get what you order /doordash picks and drops not there fault, we where missing a large tea ,large fries and cup of cheese, the atmosphere is a 5star from my couch so I hate when service is bad and food fantastic ? as for wing or other things not sure? We loved the subs and the lemon aid, maybe next time I will go to and get and maybe a better review
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Old School Cheesesteak, Cheese Sauce, Philly Cheesesteak, Original Fries, Cheese Fries
You can't go wrong eating here. The food is always great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries
Food I would give 0 Star.Service it depends the cashier could get 5 star cook or whoever tried to cook 0 star.This evening was my third time to have cheesesteak at this location. This was the worst experience for $40 +I payed $40+ for two large orders of salt. On the sandwich as well as on the bacon and cheese fries. The only 2 things without salt were the sodas.I am not quite sure if employees do care about customers and their good experience nowadays. If it had been a mistake why both meals were made same salty that you can not eat. But when you drive home after a long day of work with your cheesesteak... you open up your long waited cheesesteak... you take a bite and you do decide to leave a feedback. Cooks should learn the right way. They should be aware of Charley's Cheesestakes expectations.$40Can you just learn what respect means? Respect food and respect costumers. Care about what you are doing.Please
Atmosphere: 3
Food: 1
Service: 2
I'm glad Walmart got rid of the golden arches and replaced it with Charlie's cheesesteaks they have great food and drinks. Way better than your typical fast food any day for
Atmosphere: 5
Food: 5
Service: 5
I've ordered their everything fries before. Today, the two orders I received are literally raw. Can't get ahold of the store, neither can door dash. This is extremely frustrating. Both orders are raw.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Philly Cheesesteak
Their food is absolutely delicious, no problems there! Their app however is altogether useless. I haven't been able to signup for well over a month, missing out on earning membership points three times over. Which is infuriating as you're teased with the $5-off in-app deal that's shown all over their stores, that's impossible to earn.The main page of the app will not let you sign-up, nor does the log-in button work. To add insult to injury, trying to sign-up through the menu will bring you full-circle back to that same dysfunctional page. Not surprised to find out that the Guest Option works with no issue. And it has been this way for well over a month, as if it's an intentionally made error. Full advertisement of a discount by ordering in-app, then not correctly linking the only signup button given is beyond disgraceful.Eventually found a work-a-round for all who is encountering this same issue. Use your browser and go to their Official Website and signup there. Once a member, go back into the app and ignore the login button (that won't work anyways) and go right to the Order tab. Once a location is set the option to enter your username & password will appear. Enter your login info there. Now it won't show you as logged in, nor will it save your credentials for next time as it says it will. Don't be fooled however as you are signed in as "an in-app member." This can be confirmed, after-the-fact, as it will be in your history (web accessible of corse). It is made more evident when you continue to process your order as you will have the option to choose those perks and discounts that are rightfully yours as advertised (given the achievement of various variables) that you would never be given access to under that Guest link.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak, Chicken Philly, Cheese Fries
Restaurantji Recommends
It's a bit salty for me. Otherwise, everything else was
Atmosphere: 4
Food: 3
Service: 4
Always decent, even when in a Walmart. However, the atmosphere is very cold and uninviting, probably because it was in a WM. But, the food and service were excellent, as always.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheese Fries
I do not like the boneless wings all they're is chicken nuggets . I didn't care for the taste I don't like the way they put the sauce in, they should have a little pan with BBQ sauce already and dip so called wings in a pan. The young lady that assisted me barely understood my order, the first order of so called wings were cold and the way one lady put the sauce on the first batch was sloppy. I wanted an order of hot wings and just get a refund for the plain wings and ordered the hot wings, however since she couldn't understand me I just took the order yet . I do like the sandwiches though
Atmosphere: 3
Food: 2
Service: 2
The customer service was great. The cashier was definitely a blessing. She brought the food to the table and just made the atmosphere worth being in
Way too much fake cheese. Not what we were expecting. Steak and fries were delicious!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Original Fries