This place is always delicious and they are very friendly as well.
Atmosphere: 5
Food: 5
Service: 5
Dakota Clark
It was good, except for my donuts. 2 of them were dry / hard on the side of them.
Atmosphere: 5
Food: 3
Service: 5
Phillip Docherty
Had a problem with an order I placed online. Called the store to try and get help with the issue. A condescending immature snott nose got on the phone and made the situation worse. I definitely don't like being hung up on, especially after having $25 + taken from me without the pleasure of receiving the products I ordered. Maybe if the employees kept the store open for the hours they post, this nonsense wouldn't happen. Maybe if the manager hired responsible ,respectful employees, the reviews would be better. I can't wait to see if the owner Cares about the quality of service Dunkin Donuts customers receive, but as I read along here, I'm not seeing anything that shows me they care about anything at all, except for the money we unfortunately were dumb enough to give them for the headaches and shenanigans and poor customer service. Actually,non existent customer service. Dunkin Donuts must be proud to have such a messed up store in Thornton. The reviews show it's been the same for years.
Service: 1
Karen Gandara
Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Captian Freeman
Cold donuts, good coffee.
Atmosphere: 4
Food: 3
Service: 5
Rico Rivas
Ok place to get some coffee and breakfast. Coffee is good food is ok.
Tabbatha
DO NOT get a frozen coffee from this location!!! I got a frozen coffee this morning & it's my 3rd one in a row that I couldn't drink, I literally couldn't drink it through the straw because of all the chunks of ice clogging it & I even tried a wider straw! This location never blends them completely & we were the only people there! Won't be coming back to this location ever again, waste of money!
Atmosphere: 3
Food: 1
Service: 1
Anthony
Their blender doesn’t blend very well.
Atmosphere: 3
Food: 1
Service: 4
S A
The staff here are quick. They all seem happy to be there, which is a nice change of pace compared to other places. My drink is always made right. Makes for a great start to the day.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Iced Latte
Jarod Harmon
If I could give this place zero stars I absolutely would me and my girlfriend come here almost every morning and they have continuously gotten my order wrong 5/6 times they would get it wrong. It’s insane it’s not hard to give me three donuts of the kind that I ordered. Drive to a different location!
Food was good but they left one of our donuts out and we didn't have time to go
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
Alicia Moreno
Everything else is great minus the food, they never warm my food but my drinks are always perfect, I’d prefer a warm drink with some warm food tho.. cold bacon isn’t very tasty, and I know it wasn’t someone having a forgetful day bc it happens everytime I get anything with
Atmosphere: 5
Food: 2
Service: 5
Jessie Messie
Consistently good and
Atmosphere: 5
Food: 5
Service: 5
Ayla Wiley
Wow. I came in today and ordered a chai, that was probably the worst chai I’ve ever had in my life. My last Dunkin experience wasn’t great but I figured I’d try it again and I’ll definitely never go again. Dirty lobby, misplaced chairs and dust all over the floors and chairs were dirty . On top of that , after I sat down, 2 workers were sitting at the check out counter flirting with eachother out loud and talking about how much they like eachother / thought eachother were cute and all customers could hear it which I found so unprofessional and gross. I’m never one to support workplace romance and seeing it in action was a little ridiculous. Keep it in the back after cleaning the lobby because you’re at WORK — not a speed dating facility.
This place is always delicious and they are very friendly as well.
Atmosphere: 5
Food: 5
Service: 5
It was good, except for my donuts. 2 of them were dry / hard on the side of them.
Atmosphere: 5
Food: 3
Service: 5
Had a problem with an order I placed online. Called the store to try and get help with the issue. A condescending immature snott nose got on the phone and made the situation worse. I definitely don't like being hung up on, especially after having $25 + taken from me without the pleasure of receiving the products I ordered. Maybe if the employees kept the store open for the hours they post, this nonsense wouldn't happen. Maybe if the manager hired responsible ,respectful employees, the reviews would be better. I can't wait to see if the owner Cares about the quality of service Dunkin Donuts customers receive, but as I read along here, I'm not seeing anything that shows me they care about anything at all, except for the money we unfortunately were dumb enough to give them for the headaches and shenanigans and poor customer service. Actually,non existent customer service. Dunkin Donuts must be proud to have such a messed up store in Thornton. The reviews show it's been the same for years.
Service: 1
Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Cold donuts, good coffee.
Atmosphere: 4
Food: 3
Service: 5
Ok place to get some coffee and breakfast. Coffee is good food is ok.
DO NOT get a frozen coffee from this location!!! I got a frozen coffee this morning & it's my 3rd one in a row that I couldn't drink, I literally couldn't drink it through the straw because of all the chunks of ice clogging it & I even tried a wider straw! This location never blends them completely & we were the only people there! Won't be coming back to this location ever again, waste of money!
Atmosphere: 3
Food: 1
Service: 1
Their blender doesn’t blend very well.
Atmosphere: 3
Food: 1
Service: 4
The staff here are quick. They all seem happy to be there, which is a nice change of pace compared to other places. My drink is always made right. Makes for a great start to the day.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Iced Latte
If I could give this place zero stars I absolutely would me and my girlfriend come here almost every morning and they have continuously gotten my order wrong 5/6 times they would get it wrong. It’s insane it’s not hard to give me three donuts of the kind that I ordered. Drive to a different location!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was good but they left one of our donuts out and we didn't have time to go
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
Everything else is great minus the food, they never warm my food but my drinks are always perfect, I’d prefer a warm drink with some warm food tho.. cold bacon isn’t very tasty, and I know it wasn’t someone having a forgetful day bc it happens everytime I get anything with
Atmosphere: 5
Food: 2
Service: 5
Consistently good and
Atmosphere: 5
Food: 5
Service: 5
Wow. I came in today and ordered a chai, that was probably the worst chai I’ve ever had in my life. My last Dunkin experience wasn’t great but I figured I’d try it again and I’ll definitely never go again. Dirty lobby, misplaced chairs and dust all over the floors and chairs were dirty . On top of that , after I sat down, 2 workers were sitting at the check out counter flirting with eachother out loud and talking about how much they like eachother / thought eachother were cute and all customers could hear it which I found so unprofessional and gross. I’m never one to support workplace romance and seeing it in action was a little ridiculous. Keep it in the back after cleaning the lobby because you’re at WORK — not a speed dating facility.
Atmosphere: 1
Food: 1
Service: 1
Friendly! Thank
Atmosphere: 5
Food: 5
Service: 5