Rico Pollo
9862 Grant St, Thornton
(303) 920-7376
Recent Reviews
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The restaurant was open and advertised as being open until 9 PM. We arrived at 8 PM, but the staff were cleaning and laughed when we walked in. I asked if they were closed, and they responded with a giggle, saying no. When I asked again, they said they weren’t closed, but they were out of chicken.
The chicken is very delicious, I just had to be served by a not very friendly lady but other than that everything was fine 👍
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Pollos Dorados
The chicken burrito is awesome.
Atmosphere: 5
Food: 5
Service: 5
Very good service and customer service, all very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollos Dorados, 2 Flautas
I called to place an order and 10 minutes they said my order was ready and sure enough when I got there it was ready, wasn’t a long line and the wait max was like 4 min really no complaints here and the food was good
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Whole Chicken
Get ready, rasa. It's been two times that they want to charge me more, La chínita is tranza!
Girlat the register was extremely rude because I didn't speak Spanish. As soon as I started to order she rolled her eyes and stomped off to find someone else to help me.
Atmosphere: 2
Food: 4
Service: 1
The wings were about the size of my pinkie and were really dry and just not overall what we expected, dissatisfied and disappointed.
Atmosphere: 1
Food: 1
Service: 1
Great food . Quick observation I saw one of the girls heat up the tortillas and be on her phone at she same time. Very unsanitary, threw away the tortillas besides that everything was good .
Atmosphere: 3
Food: 5
Service: 1
I was there yesterday morning, the cashier was rude and very pushy. Sounded to be with a Columbian or Venezuelan accent. This is not the first time this happens with the same girl. Everyone else is always really friendly
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
The cashier was very rude. In addition, they messed up my order and overcharged me. Will not be going back.
Atmosphere: 1
Food: 2
Service: 1
They don’t answer the phone, or if they pick up the phone they don’t speak ????
Atmosphere: 3
Food: 5
Service: 1
Great food, looooove the chicken, rice, and beans. Rice is exceptional. I get their flautas as often as the grilled chicken.
Atmosphere: 4
Food: 5
Service: 4
I just went 2 days ago, the service was very bad, the girls were very pushy, the chicken was horrible, burnt, dry and tasteless apart from the price, I'd better go to a hamburger place. The sodas from the machine are almost 5 dollars for a medium one and the pure carbonate that comes out, I won't go back to this place before, years ago I loved it, now I won't go back.
Awesome staff, stepson got the smothered burrito but it was to spicy for him, manager made another burrito not spicy and didn't charge me for it, highly recommend this place
Atmosphere: 5
Food: 5
Service: 5
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