Starbucks

13801 Grant St Suite 505, Thornton
(720) 621-8590

Recent Reviews

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Lashawna Gray

Love love love this Starbucks!!!

Atmosphere: 5

Food: 5

Service: 5

Dan Williamson

I’ll have a large coffee please. Sorry sir, we only have pour overs available, that will be a 25 minute wait.

Atmosphere: 1

Food: 1

Service: 1

Helen C

We bought two cups and one cold brew coffee. We even left an good tip because we thought the barista was working alone and doing a great job. Unfortunately, we were very disappointed — the coffee tasted really bad, and we threw it away after just a couple of sips. It was not what we expected from Starbucks.

Atmosphere: 1

Service: 1

ozitheexplorer

A well organized and lively store. The staff are fast, friendly and efficient. It's the perfect place to take a short break and enjoy a good cup of coffee while shopping. Conveniently located in the heart of the outlet and filled with the inviting aroma of freshly brewed coffee.

Atmosphere: 5

Food: 5

Service: 5

Jason Vargas

Lily was the absolute best,had my drink done quick and felt welcome,will be coming back 100%.

Just went back about a week or two later and Jen was the best help too! Both of them deserve a raise

Atmosphere: 5

Food: 5

Service: 5

Srik Kath

Was it a Sunday? Or just the lack of customers? The staff didn’t seem motivated. Ran out of dark roast and after a tall story about why don’t have it, settled for an hot Americano. I got the order after a couple of minutes and it wasn’t hot.

Staff acted surprised and finally said they are going to brew some fresh coffee. Another 10 minutes for that medium roast pot poured black coffee.

Got to admit the place is well designed for customer movement, but that’s the end of it.

Atmosphere: 4

Food: 2

Service: 2

Antoaneth Juarez

I’m a foreigner and I love Starbucks but I can’t believe that I take the worker “Matty” (I don’t know if it’s really her real name) to give me a double bacon cheese 20 minutes! Even though after 10 minutes I asked if my order was ready. He even asked me again after a while if I was waiting for an order and when he realized that it wasn’t even ready, he just started.

I would not consume again in this place.

Atmosphere: 1

Food: 2

Service: 1

aubryone hollowell

I don’t think the current employees know what the drinks are or how to make them.

My mocha always tastes burned, there was no foam, no whipped cream and it tasted awful. At almost $10 a drink I want what I paid for.

I then had to spend several minutes going back and fourth with the employee about if Cafe Mochas come with foam and whipped cream— to the point I had to show her that foam and whipped cream are standard ingredients included on the listed items on the app.

Very disappointing and concerned about the quality of drinks coming from here and what type of manager would allow the blatant laziness.

Atmosphere: 1

Food: 2

Service: 1

Melissa Chick

Worst Starbucks ever. They burn my milk in my cappuccino everytime and they catch an attitude when they need to remake it. The staff is a bunch of kids who are to busy playing and flirting with each other. They don't read or listen to your order then roll there eye's. The store needs to be retained and or fired.

Atmosphere: 1

Food: 1

Service: 1

Hui Zhen Chen

This is the worst Starbucks I’ve experienced. I ordered a Iced Brown sugar oat milk shaken espresso with cold foam but didn’t even add any cold foam on it and the coffee was really bitter and it tasted like there was no milk so it was basically like drinking black coffee and it charged us the cold foam that wasn’t added. We also ordered the summer berry refresher and it tasted really watered down and so much ice. The lady made our drinks and she put a little of the actual drink and the rest was water, all the sudden she pulled out another jug of the refresher and she gave us water instead of the refresher big SCAM! Every time we go there we try to give it a second chance to see if they changed the way they made their drinks but it is still bad. I will not be coming back to this Starbucks ever again!

Joanna Khatavkar

Manager is so loud and yelling all morning. Blames her new employees for mistakes she is making. I feel so bad for the other employees at this store. Not a calm and relaxed coffee shop.

Atmosphere: 1

Food: 1

Service: 1

jherreraeom

ordered a grande carmel oat milk frappachino and it came out not filled. WTH?

JK and Alana Hill

With 4 employees behind the counter, 1 cleaned slowly, 1 cleaned floors, the cashier stood and leaned on the register on her phone and the only guy making drinks gave another customer their order before mine was completed. Very poor service! Will not come back to this location!

Service: 1

Naveen Mysore

$8 for a regular sized summer berry refresher and $3 for a small cup of coffee!
How are prices like these getting normalized ?! Ridiculous

Atmosphere: 4

Food: 1

Service: 4

Eduardo Arteaga

Here they charge .50 for a cup of water. Wow!

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