The hostess yelled at us when we had to switch tables. They also completely ignored us when we walked in. I don’t see anywhere in the customer service/hospitality manual where yelling at customers for no reason will ever be good business. Do NOT recommend.
Atmosphere: 1
Food: 1
Service: 1
Shari Gordon
Food was great, ordered Moo Goo Gai Pan and Chicken & black mushrooms. Picked it up, didn't eat inside, but ambiance was nice.
Atmosphere: 5
Food: 5
Service: 5
Jack Fincham
Great food and attentive service, some of the best Chinese food I’ve had anywhere.
Atmosphere: 5
Food: 5
Service: 5
isis vergara
The food was on but the service wasn’t good
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Orange Chicken
Jesi
Nasty no flavor raw chicken I’m currently on the toilet with food poisoning because when I asked for orange chicken they gave me it raw. I cut the chicken in half cuz I knew from the first bite it was not right and when I cut it it was definitely NOT cooked and the rice was very weird. The customer service wasn’t good too. Waste of $40 and my time. It use to be good but now it’s the worst Chinese place. If you want Chinese go to glenwood.
Atmosphere: 1
Food: 1
Service: 1
Kim Davies
Large lunch portions are a great price for Vail. Fortunately, I was hungry, so that part was satisfied. However, my taste buds were not. Food was extremely bland not tasty. The fried rice had no flavor. First and last visit here. Can’t recommend.
Atmosphere: 3
Food: 1
Service: 3
Cathy B
We have been coming here as a family for 20 years (since I was 7!). I tried getting takeout and was heartbroken to hear that shrimp with lobster sauce is no longer on the menu. It was seriously the best, everyone’s favorite and we always got double orders. Hoping they some day will bring it back
Kasey Raley
I’ve been dining (in and takeout) at May Palace my whole life. In 30+ years, quality and service have remained top notch, and whether you’re eating the same thing you always do or try something new, it’s delicious. Highly recommend if you’re in the valley!
Atmosphere: 5
Food: 5
Service: 5
Julie Vida
Had Malaysian red curry spicy. And it was very spicy and delicious. Staff was very attentive. My friends really liked their dishes as well.
Atmosphere: 5
Food: 5
Service: 5
Amar
Horrible food!! Avoid this place at all costs... even if you haven't eaten for a month and this is the only one open in the mountains.
My order was entered incorrectly as a "beef and broccoli" the night of my Kentucky Derby soiree. I called the next morning as this is an establishment I frequent for the Mongolian beef. I was so offended by the cashier who responded to my inquiry in a offensive tone arguing that he couldn't have simply made a mistake. He asked for me to hold on the line for him to ask his boss if they could remake my dish, to Wich he hung up. I packed the order in my dry bag and drove up, where I was surrounded by the staff and he smugly asked why didn't I call at my event, and you can talk to my boss this afternoon. I politely asked if they could just remake the dish while he stood there pretentiously posturing and brow beating me. I asked if there was a waist station I could unload my order into to leave the uneaten order for the "boss" to come in to view. The cashier and his theatrical antics recommended the dumpster across the parking lot with ushering hand directives. After the entire staff collectively decided that I should speak to the boss a 3:30 4:00 p.m. I asked for a bag and left the uneaten order on the bar. To add insult to injury the cashier retrieved the bag from the bar with his appetizing foolery appeared moments after I returned to my vehicle to then offer me the items to which I intentionally left behind. I had to repeat my number digit by digit several times last night, I wouldn't have ordered beef and broccoli as I have a severe food allergy to broccoli, I'm so disappointed in the staff in its entirety I have been coming to this place since I moved here have never ordered anything else other than Mongolian beef extra spicy and always match my tip to reflect 100% of the price of whatever dish I order. Disgusting treatment of female black veteran ?.
Please don't eat here, the integrity of this establishment is reprehensible.
Atmosphere: 1
Food: 1
Service: 1
Bridgett Emerson
Please don't eat here. The integrity of the staff is reprehensible.
Ernesto Cisneros Schaefer
Every time I come to Vail I come to May Palace.... without a doubt the best option for Chinese food in the Valley... always very good quality and the service makes you feel at home!!!
Atmosphere: 5
Food: 5
Service: 5
Foung Vang
Food was not very tasteful. Also watch the bill as they auto charge for groups of 5 or more 20% plus they want you to give a tip which I did not as it would have been 40% tip.
Atmosphere: 3
Food: 3
Service: 3
Keevan Walker
Great food, better than expected, and is one of the few not "resort taxed" places to eat. Pricing was pretty close to normal city cost. Food was fresh, and it was a clean professional restaurant.
The hostess yelled at us when we had to switch tables. They also completely ignored us when we walked in. I don’t see anywhere in the customer service/hospitality manual where yelling at customers for no reason will ever be good business. Do NOT recommend.
Atmosphere: 1
Food: 1
Service: 1
Food was great, ordered Moo Goo Gai Pan and Chicken & black mushrooms. Picked it up, didn't eat inside, but ambiance was nice.
Atmosphere: 5
Food: 5
Service: 5
Great food and attentive service, some of the best Chinese food I’ve had anywhere.
Atmosphere: 5
Food: 5
Service: 5
The food was on but the service wasn’t good
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Orange Chicken
Nasty no flavor raw chicken I’m currently on the toilet with food poisoning because when I asked for orange chicken they gave me it raw. I cut the chicken in half cuz I knew from the first bite it was not right and when I cut it it was definitely NOT cooked and the rice was very weird. The customer service wasn’t good too. Waste of $40 and my time. It use to be good but now it’s the worst Chinese place. If you want Chinese go to glenwood.
Atmosphere: 1
Food: 1
Service: 1
Large lunch portions are a great price for Vail. Fortunately, I was hungry, so that part was satisfied. However, my taste buds were not. Food was extremely bland not tasty. The fried rice had no flavor. First and last visit here. Can’t recommend.
Atmosphere: 3
Food: 1
Service: 3
We have been coming here as a family for 20 years (since I was 7!). I tried getting takeout and was heartbroken to hear that shrimp with lobster sauce is no longer on the menu. It was seriously the best, everyone’s favorite and we always got double orders. Hoping they some day will bring it back
I’ve been dining (in and takeout) at May Palace my whole life. In 30+ years, quality and service have remained top notch, and whether you’re eating the same thing you always do or try something new, it’s delicious. Highly recommend if you’re in the valley!
Atmosphere: 5
Food: 5
Service: 5
Had Malaysian red curry spicy. And it was very spicy and delicious. Staff was very attentive. My friends really liked their dishes as well.
Atmosphere: 5
Food: 5
Service: 5
Horrible food!! Avoid this place at all costs... even if you haven't eaten for a month and this is the only one open in the mountains.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My order was entered incorrectly as a "beef and broccoli" the night of my Kentucky Derby soiree. I called the next morning as this is an establishment I frequent for the Mongolian beef. I was so offended by the cashier who responded to my inquiry in a offensive tone arguing that he couldn't have simply made a mistake. He asked for me to hold on the line for him to ask his boss if they could remake my dish, to Wich he hung up. I packed the order in my dry bag and drove up, where I was surrounded by the staff and he smugly asked why didn't I call at my event, and you can talk to my boss this afternoon. I politely asked if they could just remake the dish while he stood there pretentiously posturing and brow beating me. I asked if there was a waist station I could unload my order into to leave the uneaten order for the "boss" to come in to view. The cashier and his theatrical antics recommended the dumpster across the parking lot with ushering hand directives. After the entire staff collectively decided that I should speak to the boss a 3:30 4:00 p.m. I asked for a bag and left the uneaten order on the bar. To add insult to injury the cashier retrieved the bag from the bar with his appetizing foolery appeared moments after I returned to my vehicle to then offer me the items to which I intentionally left behind. I had to repeat my number digit by digit several times last night, I wouldn't have ordered beef and broccoli as I have a severe food allergy to broccoli, I'm so disappointed in the staff in its entirety I have been coming to this place since I moved here have never ordered anything else other than Mongolian beef extra spicy and always match my tip to reflect 100% of the price of whatever dish I order. Disgusting treatment of female black veteran ?.
Please don't eat here, the integrity of this establishment is reprehensible.
Atmosphere: 1
Food: 1
Service: 1
Please don't eat here. The integrity of the staff is reprehensible.
Every time I come to Vail I come to May Palace.... without a doubt the best option for Chinese food in the Valley... always very good quality and the service makes you feel at home!!!
Atmosphere: 5
Food: 5
Service: 5
Food was not very tasteful. Also watch the bill as they auto charge for groups of 5 or more 20% plus they want you to give a tip which I did not as it would have been 40% tip.
Atmosphere: 3
Food: 3
Service: 3
Great food, better than expected, and is one of the few not "resort taxed" places to eat. Pricing was pretty close to normal city cost. Food was fresh, and it was a clean professional restaurant.
Atmosphere: 5
Food: 5
Service: 5
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