Z-Man’s customer service is top notch. He is very friendly and has an upbeat personality. He makes this Arbys establishment valuable.
Alex Meier Kreienbaum
My chicken cordon Bleu was missing its chicken. I think I got the ham and Swiss by mistake. But was charged for the more expensive sandwich. First time in 2 years I've gone to Arbys, wish I chose some other place that checks orders before handing them through the drive through
Rebecca Faulkner
The person on the register was not in the least happy to be there. Forgot stuff in our order.
Amy Arpan
Always great fast service and we'll prepared food
Kynna Gentry
The world needs more people like Z-man. Fantastic service from the second we walked in the door. Energetic, friendly, and so kind!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Jeanne Roberson
Love the roast beef
Atmosphere: 5
Food: 5
Service: 5
Brooke Best
I recently had a disappointing experience at Arby's that I feel compelled to share. From the moment I walked in, it was clear that the service was far from professional. A teenager working at the counter seemed completely disengaged and more interested in chatting on her headset than taking my order. This lack of attention not only wasted my time but also made me feel unvalued as a customer.
To make matters worse, the food I received was old and cold, which was unacceptable given what I paid. I expected a fresh meal, but instead, I felt like I was served leftovers. It’s frustrating to think that I spent too much on a subpar meal.
I believe Arby's should seriously consider hiring employees who are not only capable but also genuinely interested in providing good service. It's essential for a fast-food restaurant to prioritize customer satisfaction, and unfortunately, my experience fell far short of that standard. I hope they can improve in the future.
Atmosphere: 5
Food: 2
Service: 2
Recommended dishes: Roast Beef, Curly Fries
Jeremy Oliver
Went to redeem my app points, and the app was down. Said they couldn’t help me even though they could see my coupon. They said they couldn’t redeem it so I was out of luck.
I never come here, finally did because I had an app deal, and they refused to honor it. Really sad.
Service: 1
Josie Colson
I waited at the counter for 10 min before I was acknowledged and she was kinda rude because I have a hard time seeing the menu.
Atmosphere: 3
Food: 5
Service: 1
Andrew Bates
This is the only fast food restaurant in a 2 mile radius that has consistent quality, service, and acceptable wait times. Always satisfied.
Z-Man’s customer service is top notch. He is very friendly and has an upbeat personality. He makes this Arbys establishment valuable.
My chicken cordon Bleu was missing its chicken. I think I got the ham and Swiss by mistake. But was charged for the more expensive sandwich. First time in 2 years I've gone to Arbys, wish I chose some other place that checks orders before handing them through the drive through
The person on the register was not in the least happy to be there. Forgot stuff in our order.
Always great fast service and we'll prepared food
The world needs more people like Z-man. Fantastic service from the second we walked in the door. Energetic, friendly, and so kind!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Love the roast beef
Atmosphere: 5
Food: 5
Service: 5
I recently had a disappointing experience at Arby's that I feel compelled to share. From the moment I walked in, it was clear that the service was far from professional. A teenager working at the counter seemed completely disengaged and more interested in chatting on her headset than taking my order. This lack of attention not only wasted my time but also made me feel unvalued as a customer.
To make matters worse, the food I received was old and cold, which was unacceptable given what I paid. I expected a fresh meal, but instead, I felt like I was served leftovers. It’s frustrating to think that I spent too much on a subpar meal.
I believe Arby's should seriously consider hiring employees who are not only capable but also genuinely interested in providing good service. It's essential for a fast-food restaurant to prioritize customer satisfaction, and unfortunately, my experience fell far short of that standard. I hope they can improve in the future.
Atmosphere: 5
Food: 2
Service: 2
Recommended dishes: Roast Beef, Curly Fries
Went to redeem my app points, and the app was down. Said they couldn’t help me even though they could see my coupon. They said they couldn’t redeem it so I was out of luck.
I never come here, finally did because I had an app deal, and they refused to honor it. Really sad.
Service: 1
I waited at the counter for 10 min before I was acknowledged and she was kinda rude because I have a hard time seeing the menu.
Atmosphere: 3
Food: 5
Service: 1
This is the only fast food restaurant in a 2 mile radius that has consistent quality, service, and acceptable wait times. Always satisfied.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Restaurantji Recommends
Guy working the counter with bleached hair, what a terrible attitude
The guy working front counter seemed annoyed by my big order and me asking questions!!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Roast Beef
It's been awhile since we've been at an Arbys. Perfect restart.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Mozzerella Sticks, Roast Beef, Classic Roast Beef, Arby's Signature Sandwiches, Arby's Sauce Packet
Arby's 2024.
Food: 4
Fast friendly service. Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries, Buffalo Chicken Sandwich
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