Chipotle Mexican Grill

My driver went there seemed to enjoy

Atmosphere: 4

Food: 4

Service: 4

Great, clean food.

Atmosphere: 3

Food: 5

Service: 4

Asked for extra black beans in my bowl since I do not eat meat and he added the smallest scoop of three beans to the bowl. Ridiculous. Expensive.

I once said this was the best Chipotle in Denver. Not anymore! Takeout bowls are consistently not made right or have about 1/2 of that they should. I suspect Chipotle will start seeing a major decline, looks like it is already happening.

Atmosphere: 1

Food: 1

Service: 1

Disappointing experience at this Chipotle. The manager and staff were rude, and the food was below average. I tried to order a quesadilla and was told the equipment was broken, which apparently happens often. The staff seemed annoyed by the request. If a menu item can’t be made, it shouldn’t be advertised so prominently on the menu board.

I also had an issue at checkout. I was charged for an additional meal I didn’t order. When I pointed this out, the manager argued with me instead of correcting the mistake. I had to take everything out of the bag to show what I actually ordered. The interaction was unprofessional and frustrating.

I would recommend avoiding this location if possible.

Atmosphere: 1

Food: 1

Service: 1

guy at the hot bar was super sweet and silly 😊 whole staff was rly nice 🫶🏻

Atmosphere: 5

Food: 5

Service: 5

No greeting, food looks and tastes old. Steak definitely over cooked. But the main reason for the review is the serving sizes. The employee put half of every scoop she put in my bowl back. You can nearly see half of the empty bowl. So I then asked for extra steak to be given 5-6 tiny extra pieces to be charged $5. Disgusting, i think I am done with chipotle as a whole.

Atmosphere: 1

Food: 1

Service: 1

So delicious

Atmosphere: 5

Food: 5

Service: 5

This is my last time ever coming here. Started off with last at front of line not understanding English and just staring at us not comprehending my order. Asking for a children’s quesadilla. She gave us a carnitas quesadilla that’s huge and full of oily. Idk who’d eat that. All i wanted was a kids quesadilla. Then with our burritos, the smallest amount of guacamole and folded like a book. Not wrapped like a burrito. Folded in half. This is not first time I’ve had issues with employees speaking in Spanish in front of me and then arriving home to see a totally terribly made order. $50 wasted. But this is the last time.

Atmosphere: 1

Food: 1

Service: 1

Very rude customer service, dirty location, and missing ingredients. I waited for white rice to be done and after I went to ask if ready we started my order and NO chicken, they said another wait. Really so bad of an establishment and the kids working tonight are so rude and lack any customer service.

Atmosphere: 1

Food: 1

Service: 1

Serious food safety concern at this location.

I found multiple hairs inside the food bowl that was prepared and served to me. I documented the contamination with photos and video and preserved the container. When I reported it to store management, I was told a refund would only be issued if I surrendered the food and removed the hairs into a cup for “corporate,” which is not an appropriate way to handle a sanitation complaint.

This is especially troubling because I had previously witnessed unsafe food handling here, where spilled food was returned to serving containers for customer use. I addressed this with staff at the time, but it appears nothing changed.

An official complaint has been submitted to the Health Department, along with photo and video evidence.

I hope this review encourages immediate corrective action to protect customers’ safety.

Atmosphere: 1

Food: 1

Service: 1

I don’t eat out very often and this experience has reminded me of why I don’t waste my money on take out. Today I ordered 15 items for my team at work. They didn’t put guacamole on any of the orders tha we ordered it for. They charge extra and didn’t even put it. Unacceptable. I’ve also added a pic of my barbacoa burrito which is basically a rice burrito. Do not come here. Chipotle has fallen into the gutter and there’s no helping them. Make food at home. At least you know you will get what you want.

Food: 1

Service: 1

Ilene always kind

Atmosphere: 5

Food: 5

Service: 5

Worst chipotle I’ve ever been to.

Kinda skimpy on the portions compared to other Chipotles. Also they seem in a rush to get you out. I was cut off mid-sentence twice. Made me feel like they didn’t want customers.

Atmosphere: 4

Food: 3

Service: 3