I came in 30 minutes before closed and the girl working told me to hold on a minute so I ordered using the self check out machine and when she came back five minutes later she straight up refused to make the smoothie I ordered because she didn’t want to get the peanut butter back out since and said “ I don’t have any peanut butter. I already cleaned it and put it away for tomorrow so I cannot make you any thing with peanut butter because I don’t have any”. I would’ve understood if I came in 5 to 10 minutes before close for 30 minutes??? I worked in food service for over 10 years as a cook and completely understand it sucks after you try to get things closed early and then someone comes in and orders something you already put away…. But 30 minutes before close is a bit ridiculous.. Plus, I paid extra for extra peanut butter and did not get that refundedwith my alternative smoothie option
Atmosphere: 3
Food: 3
Service: 1
Nizhoni Encina
Amazing service by the worker Kay, very friendly and customer oriented! she made my week! will be coming back!!
Atmosphere: 5
Food: 5
Service: 5
Adam Kyle
Man, I always get the Açaí, and usually it is killer. But the one I got today… flavorless and nothing like it usually is.
Atmosphere: 4
Food: 2
Service: 4
William Mitchell
Affordable prices and helpful, honest staff. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Theresa Fox
We were pleasantly surprised to find the Open sign on when we arrived 3 minutes before opening. The guy was familiar with an older flavor that no one had recognized the last several years that I've made it to Jamba Juice. Both were nice, unexpected surprises. Obviously, the customer service was good since we actually encountered someone who took pride in their job. Thanks!
jolie jordan
i want to be very clear the employee today was great, but it was very clear he was struggling because it was one person and a lot of orders to complete.he did an amazing job and our smoothies were delicious, but get some employees to help him out!
Mark Gum
Great refreshing drinks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Dream Machine
Karmin White
Great service
Scott Waldon
Probaly one of the worst customer service experiences ever. Place was empty empty no one but me. I apparently walked up to the “pickup “ counter and not the order counter. Lady was so rude about it. Just terriable customer service. Honestly should be fired! People are sick of bad customer service! When are they going to realize their job depends on customers. Now I’m not paying this gives customers the right to be a holes but if the worker is rude to begin with gloves are off. Customer service is gone in this country and I for one am done. No customer service not getting my money from now on that’s it!! To many other places.
Service: 1
Bruce Dominguez
I've been going to this Jamba juice for years getting the same order every time. This time there was a new supposedly "manager" that didn't know the menu or anything. Charged me an extra $7 dollars for fresh orange juice to be added to my normal drink. I double checked with multiple other locations and they said it's a .50 cent upcharge only. Also, I asked for no bananas and they added it anyway. Trash!!!!
We enter the store the one employee was stalking fruit. She proceeded to complete her stocking. Leaving us waiting to order with no one in line for five minutes. Once we placed our order she proceeded to take other customers orders. Than she made three drinks prior to making ours. Ridiculous I will never visit a Jamba Juice again.
beth aimee
The employees are so wonderful. My issue is the fact that customers are paying for Jambas advertising. Are you kidding me? Since when do you charge your customers for your advertising costs? This expense should come out of your profits. I read another review on here about the greed. This is ridiculous. The only reason I continued with my purchase is because I had a gift card. I won’t be paying for your advertising.
Atmosphere: 5
Food: 4
Service: 5
MK
**NOTE: This 1-star review has absolutely nothing to do with the products or service received here!!*This is strictly regarding the atmosphere of the store… More specifically: The poor working conditions of these employees at this store.This store has been without A/C (air conditioning) for an entire MONTH now. We are in the middle of June, with temperatures rising to the 90s, and the best this store can provide for their hard-working employees is a small little bedroom fan sitting on the floor?! It was hotter inside the store than it was outside, and with zero air circulation whatsoever. Asking employees to work in these conditions shows nothing but greediness… I’d respect a “CLOSED FOR A/C REPAIRS” sign on the front door a whole lot more!!The employees at this store have all provided such great service every single time I’ve been here… They deserve so much better than this!!!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Orange Dream Machine
Kat Cirone
Jamba Juice: where the smoothies are always on point, the staff is as sweet as their drinks, and ordering online is smoother than a strawberry surf rider?? Ordering ahead is a breeze, and my smoothie is always ready right on time - talk about efficiency!But hold onto your straw, folks, because the real adventure begins in the parking lot. It's like a game of vehicular Tetris with those tight spots and that teeny tiny entranceway. Maneuvering my car in and out feels like a smoothie-drinking obstacle course, but hey, it's all part of the Jamba Juice experience, right?Once inside, the store is as clean as a freshly blended smoothie - sparkling and inviting. Despite the parking lot shenanigans, the friendly staff and easy online ordering make it all worth it. So, grab your favorite straw and brace yourself for a refreshing Jamba Juice adventure... and maybe a parking lot puzzle or two. ?? #SmoothieSagas #ParkingLotProblems
I came in 30 minutes before closed and the girl working told me to hold on a minute so I ordered using the self check out machine and when she came back five minutes later she straight up refused to make the smoothie I ordered because she didn’t want to get the peanut butter back out since and said “ I don’t have any peanut butter. I already cleaned it and put it away for tomorrow so I cannot make you any thing with peanut butter because I don’t have any”. I would’ve understood if I came in 5 to 10 minutes before close for 30 minutes??? I worked in food service for over 10 years as a cook and completely understand it sucks after you try to get things closed early and then someone comes in and orders something you already put away…. But 30 minutes before close is a bit ridiculous.. Plus, I paid extra for extra peanut butter and did not get that refundedwith my alternative smoothie option
Atmosphere: 3
Food: 3
Service: 1
Amazing service by the worker Kay, very friendly and customer oriented! she made my week! will be coming back!!
Atmosphere: 5
Food: 5
Service: 5
Man, I always get the Açaí, and usually it is killer. But the one I got today… flavorless and nothing like it usually is.
Atmosphere: 4
Food: 2
Service: 4
Affordable prices and helpful, honest staff. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
We were pleasantly surprised to find the Open sign on when we arrived 3 minutes before opening. The guy was familiar with an older flavor that no one had recognized the last several years that I've made it to Jamba Juice. Both were nice, unexpected surprises. Obviously, the customer service was good since we actually encountered someone who took pride in their job. Thanks!
i want to be very clear the employee today was great, but it was very clear he was struggling because it was one person and a lot of orders to complete.he did an amazing job and our smoothies were delicious, but get some employees to help him out!
Great refreshing drinks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Dream Machine
Great service
Probaly one of the worst customer service experiences ever. Place was empty empty no one but me. I apparently walked up to the “pickup “ counter and not the order counter. Lady was so rude about it. Just terriable customer service. Honestly should be fired! People are sick of bad customer service! When are they going to realize their job depends on customers. Now I’m not paying this gives customers the right to be a holes but if the worker is rude to begin with gloves are off. Customer service is gone in this country and I for one am done. No customer service not getting my money from now on that’s it!! To many other places.
Service: 1
I've been going to this Jamba juice for years getting the same order every time. This time there was a new supposedly "manager" that didn't know the menu or anything. Charged me an extra $7 dollars for fresh orange juice to be added to my normal drink. I double checked with multiple other locations and they said it's a .50 cent upcharge only. Also, I asked for no bananas and they added it anyway. Trash!!!!
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Great all around
Atmosphere: 5
Food: 5
Service: 5
We enter the store the one employee was stalking fruit. She proceeded to complete her stocking. Leaving us waiting to order with no one in line for five minutes. Once we placed our order she proceeded to take other customers orders. Than she made three drinks prior to making ours. Ridiculous I will never visit a Jamba Juice again.
The employees are so wonderful. My issue is the fact that customers are paying for Jambas advertising. Are you kidding me? Since when do you charge your customers for your advertising costs? This expense should come out of your profits. I read another review on here about the greed. This is ridiculous. The only reason I continued with my purchase is because I had a gift card. I won’t be paying for your advertising.
Atmosphere: 5
Food: 4
Service: 5
**NOTE: This 1-star review has absolutely nothing to do with the products or service received here!!*This is strictly regarding the atmosphere of the store… More specifically: The poor working conditions of these employees at this store.This store has been without A/C (air conditioning) for an entire MONTH now. We are in the middle of June, with temperatures rising to the 90s, and the best this store can provide for their hard-working employees is a small little bedroom fan sitting on the floor?! It was hotter inside the store than it was outside, and with zero air circulation whatsoever. Asking employees to work in these conditions shows nothing but greediness… I’d respect a “CLOSED FOR A/C REPAIRS” sign on the front door a whole lot more!!The employees at this store have all provided such great service every single time I’ve been here… They deserve so much better than this!!!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Orange Dream Machine
Jamba Juice: where the smoothies are always on point, the staff is as sweet as their drinks, and ordering online is smoother than a strawberry surf rider?? Ordering ahead is a breeze, and my smoothie is always ready right on time - talk about efficiency!But hold onto your straw, folks, because the real adventure begins in the parking lot. It's like a game of vehicular Tetris with those tight spots and that teeny tiny entranceway. Maneuvering my car in and out feels like a smoothie-drinking obstacle course, but hey, it's all part of the Jamba Juice experience, right?Once inside, the store is as clean as a freshly blended smoothie - sparkling and inviting. Despite the parking lot shenanigans, the friendly staff and easy online ordering make it all worth it. So, grab your favorite straw and brace yourself for a refreshing Jamba Juice adventure... and maybe a parking lot puzzle or two. ?? #SmoothieSagas #ParkingLotProblems
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Razzmatazz
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